Pretty good
Location
Two day stay, did not clean room on second day, did not empty trash, no new linens or make up of the bed. No 24/7 coffee available. One of the three soap dispensers was empty, the middle one. No tissues in room. TV did not work, maintenance fixed it as he was leaving for the day.
they did not have the rooms we booked through orbitz. No breakfast as advertized. Air conditioning sucked. No pool available as advertised
Safe, beautiful, well maintained property, lobby and room. Super comfortable bed. Friendly and attentive front desk staff. Ruby Tuesday next door was very convenient. Had a great stay at this location.
Property was fine. Staff was just doing their job.
Noise, noise and more noise. No rest or relaxation at the Courtyard Marriot Somerset. Modern looking space and then there is the bathroom (20th century trappings). The housekeeping on the 2nd floor is awful, intentionally noisy, and let’s just say illicit activity. Not worth the price tag and certainly not worth coming back.
Very unpleasant checkin experience. The manager, Warren, was extremely rude and dismissive. Every time I asked a question he responded with telling me I could leave and find another hotel. The doors are locked so you can’t go in unless someone lets you in, which would be fine if someone was at the front at all times. I arrived with my son at 3:10pm (checkin is at 3pm) and were left outside knocking on the doors, in the cold, until someone finally let us in. After checkin was completed we were presented with a page long list of restrictions that they did not disclose prior. The room itself was clean but the bathroom was very out of date and there were stains in the shower and cracks on the floor. The “breakfast” was a wrapped apple full of brown marks and a very tiny muffin. There was some apple juice and one coffee(caffeinated) for everyone in the hotel to share. I was very disappointed in this particular Marriott and will not be returning.
Hotel was nicely clean. Had to wait too long for check in. Nobody at reception area
Rooms were clean and nicely decorated. Grab and go breakfast was a little disappointing.
Everything was excellent , however it is hard to rate the hotel due to the COVID 19 situation, no facilities were open and rooms were only cleaned upon checkout . The staff was excellent at the front desk , very friendly , courteous and helpful.
Courtyard Somerset by Marriott places you within a 10-minute drive of popular sights such as TD Bank Ballpark and Rutgers University, Busch Campus. This 3-star hotel has 156 rooms and welcomes guests with 2 restaurants, an indoor pool, and free in-room WiFi.
Enjoy dining at one of 2 onsite restaurants including The Bistro, which specializes in American cuisine. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a self-serve breakfast is served for a fee weekends from 7:00 AM to 9:00 AM.
Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and phones are also available. Housekeeping is available on request.
Guests staying at Courtyard Somerset by Marriott enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a computer station, and express check-in.
Pretty good
Location
Thank you for your valuabe feedback.
Two day stay, did not clean room on second day, did not empty trash, no new linens or make up of the bed. No 24/7 coffee available. One of the three soap dispensers was empty, the middle one. No tissues in room. TV did not work, maintenance fixed it as he was leaving for the day.
Thank you for your valuable feedback. We are working hard to re-staff so that services you speak of can be, once again, apart of our standard services.
they did not have the rooms we booked through orbitz. No breakfast as advertized. Air conditioning sucked. No pool available as advertised
Thank you for your feedback.
Thank you for your feedback.
Thank you for staying with us. We look forward to your next visit.
Safe, beautiful, well maintained property, lobby and room. Super comfortable bed. Friendly and attentive front desk staff. Ruby Tuesday next door was very convenient. Had a great stay at this location.
We are happy to know you enjoyed your stay and found everything pleasant. We look forward to your next visit with us. Best Regards
Thank you for your valuable feedback.