Please never visit such place they committed and charge for breakfast and not provided anything in morning. It was very dirty place to stay.
The first room l was given had a toilet full of P***, that had been marinating all day. The whole room smelled of it. I was given another room. This room was marginal at best. Not sure how this place received a 3.4/5 The place is run down, and badly needs renovation. I would never stay there again!
This property is a circus without a ring leader. Within my first few hours of staying here, two different people walked into my room unannounced. One was a guest that they mistakenly double booked my room for and the other was the property’s GM who had my room as vacant. My bathroom was not clean and had a ridiculous amount of hair from a previous guest in the tub. I travel every week for business and this was the worst stay I’ve ever experienced.
Felt unsafe. Our room was next to 2nd floor exit door. During the night there was pounding on the door from the outside and people were being let in the exit door by other people staying at the hotel. There was a loud conversation through the evening and people coming in and out of those doors. In the morning when we left the exit door was propped open. I felt very unsafe during my visit there and stayed locked in my room. The staff was very receptive to my concerns and did what they could to talk with the other parties. Unfortunately they were not able to impact the situation very much.
The staff was great but the room was not so clean. Mold in bathroom. And the remote was broken so I could not watch tv.
The place is a dump! Didn't feel safe so i checked out after an hour. Went to another hotel.
The closeness to the Airport. Television was not the best.
Everything was great except the tub was not too clean. The remote did not have batteries in it.
Appeared to have some recent updates that definitely improved interior appearance in lobby and room. Comfortable and clean beds and bathrooms. A few cosmetic touch ups, removal or repair of drinks equipment and extra attention to the wood surface in the bathroom and dining room would have made all of my responses excellent. The next door hotel made this place APPEAR less safe, and we hesitated to check-in. Rooms were very secure. A exterior room key required entrance from end of halls might help first floor to feel more secure. Great staff, fresh cookies at check-in and a filling full breakfast was awesome.
Hotel is really dated and has an odor. The room was decent and everything was clean. It’s in a convenient location as well. I’ll give it a 4/5 out of 10
Staff was very accommodating and friendly. The facility is in very good condition.
This was the worst of my experiences at this location. My room was neglected for two days, once from possible a misunderstanding in communication, the other the ignoring of a direct request. Whereas the front desk was willing to perform the task after learning what had happen, the evening was far gone. I like the location and this particular brand. It is in a very competitive area, but this has been my choice of motel for the last three years. Hoping this experience will not repeat itself and cause me to move to another brand.
interior of hotel needs deep cleaning, the smell of marijuana is very strong in hall ways. clothes on top of dryers, elevators need repair. child sleeping in lobby 2/3 years old, across from check in desk on couch. Television had horrible reception, linen on bed was soiled. this property presents a feeling of uneasiness. It appears that other hotels have gone out of business in this airport area. The rate was ok for a substituted room through orbitiz.
The staff is excellent, responsive, cheerful and eager to make your stay an excellent experience..
Clean hotel, nice quiet spacious rooms. Just what I needed, was in town for an interview.
Location is excellent, freeway access, airport and close to my childhood neighborhood.
Too old and poorly kept. I called and asked if they provided transporatatopn to airport, they say they did...... No true ....
Hotel was good and staff was great. Hotel in renovation process. Our room had all updated but tub and carpet - neither would keep us from staying again. We did have to update room "keys". Breakfast had good variety and was well maintained. Staff was pleasant and accommodating.
Located within a mile (2 km) of Mooretown Public Art Project, Quality Inn Shreveport is within 2 miles (3 km) of Mooretown Park. This 100-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 9:30 AM.
All 100 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.
At Quality Inn Shreveport, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Please never visit such place they committed and charge for breakfast and not provided anything in morning. It was very dirty place to stay.
The first room l was given had a toilet full of P***, that had been marinating all day. The whole room smelled of it. I was given another room. This room was marginal at best. Not sure how this place received a 3.4/5 The place is run down, and badly needs renovation. I would never stay there again!
Dear Howard, Thank you for taking the time to complete your Orbitz online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management Quality Inn
This property is a circus without a ring leader. Within my first few hours of staying here, two different people walked into my room unannounced. One was a guest that they mistakenly double booked my room for and the other was the property’s GM who had my room as vacant. My bathroom was not clean and had a ridiculous amount of hair from a previous guest in the tub. I travel every week for business and this was the worst stay I’ve ever experienced.
Dear Guest, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management Quality Inn
Felt unsafe. Our room was next to 2nd floor exit door. During the night there was pounding on the door from the outside and people were being let in the exit door by other people staying at the hotel. There was a loud conversation through the evening and people coming in and out of those doors. In the morning when we left the exit door was propped open. I felt very unsafe during my visit there and stayed locked in my room. The staff was very receptive to my concerns and did what they could to talk with the other parties. Unfortunately they were not able to impact the situation very much.
Dear Guest, Thank you for taking the time to complete your online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager Management Quality Inn
The staff was great but the room was not so clean. Mold in bathroom. And the remote was broken so I could not watch tv.
Dear Aokinak, Thank you for taking the time to complete this online survey regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager Quality Inn
The place is a dump! Didn't feel safe so i checked out after an hour. Went to another hotel.
I am sorry we did not meet your standards. I wish we would of had a chance to rectify the problem.
The closeness to the Airport. Television was not the best.
Dear Guest, Thank you for taking the time to complete the Orbitz online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Matson General Manager Quality Inn
Thanks for the review and we hope to see you back in the future.
Everything was great except the tub was not too clean. The remote did not have batteries in it.
Thanks for the review and we hope to see you back in the future.
Dear Atul, Thank you for taking the time to complete your online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ron Lowery General Manager Quality Inn