Always consistent in how clean the facility is, as well as, friendly staff and wonderful dining experiences.
limited dining options.
Love the everything was close by
Always a great experience here! Cleanliness on point and restaurants never fail at delivering delicious meals!
Saved me money. Not enough waitresses to get my drunk to make my normal stupid bets.
Great
Keys did not work multiple times. No maid service after arrival. Hair all over floor when we arrived and they wouldn’t clean it. Toilet paper holder broken.
Very friendly
The hotel itself was nice. The staff has no hospitality. Not as friendly as they should be. The room was pretty standard. The view was of their parking lot. But there is retail shopping and dining close by. It was an okay experience. I would never go back. Overall I would give it 4 stars.
The room was clean and a very nice size. The balcony was big and I was able to see the river and city views.
We enjoyed our one night stay, but for the price we thought we would at least have more towels, a microwave , an extra blanket and so on. Not an extraordinary room as pictured on the wesite for the price of $249 plus tax and a $100 deposit.
This place a joke! Get to our room & there are ZERO towels to be found! I call housekeeping to let them know & they say ok well bring some up. Kids are ready to go to the pool after a long car ride so we go to the pool thinking that there will be towels there like any other resort. Wrong!! No towels to be found there as well!! Go back to the room to still find that there a no towels after being at the pool for an hour. I call to the front desk around 7 & get no answer. I call at least 4 more time to still not get an answer!! My boyfriend goes down to get some towels & they tell him that housekeeping left without telling anyone & that they didn’t have any towels!!! We dry off with our T-shirts & don’t even shower because we have no towels! Go to dinner at a restaurant off of this property. Come back and tell the front we needed an extra blanket & towels, they said they couldn’t help me with the blanket because house keeping left. We finally get towels after being there for 6 hours or so & the guy pulled the out of a cabinet right behind the front desk! The whole time that’s where they were & they couldn’t send any up or give some to my boyfriend when he went down!! Let me not forget to mention that all of the bars were closed due to “COVID” didn’t even get to drink a margarita at Margaritaville! It was strange that they were closed but the casino was open & people were right next to each other at the tables gambling. We canceled our 2nd night. This place is TRASH!!!
River veiw room was very nice! Would stay again!!!
2 of out 5. The hotel room was the only one left online and it was a smoking room. Surprisingly, it did not smell completely like smoke. I was pretty clean for the most part, nothing crazy exciting there. The food at the Riverwalk restaurant was awesome! Probably the favorite part of my stay. Now the casino is a different story: We started at one craps table and everything was fine there. It wasn't up until my boyfriend and I had to move to another craps table. The staff was unpleasant and unwelcoming from the start. My boyfriend was constantly told put his mask over his nose (he has a large beard so the mask is a bit small for his face and when he talks it moves down a bit) even though other staff members as well as guests did not have their masks completely over their nose. Some guests at other tables didn't even have a mask on. I understand if you drink/smoke they are exceptions, we were told to drink/smoke and then put our masks on immediately after even though others at the table we. During his roll the pit boss handed over our chips and was asked to leave because he was told to many times to put his mask on properly. Keep in mind the same manager was working our previous table and didn't have anything to say to us then (the manager wasn't wearing his mask properly). After we'd called out the other tables as well as guests that were not properly wearing masks my boyfriend was assorted out of the casino. I was told that I was the only one who could collect our chips.
It has a casino and a little nicer than most places we have been
Service was extremely poor and facility was dirty had not been cleaned in the pool area, water was cloudy.
Margaritaville Resort Casino places you next to Margaritaville Resort Casino and within a 10-minute stroll of other popular attractions like Louisiana Boardwalk. This 395-room, 4-star resort welcomes business and leisure travelers with a full-service spa, a casino, and 5 restaurants. It's connected to a shopping center in central Bossier City and also close to Horseshoe Bossier City Casino and Boomtown Casino.
Relish the American cuisine at Riverview Brewhouse, one of 5 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.
All 395 rooms feature iPod docks, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include free local calls, ceiling fans, and safes.
Guests of Margaritaville Resort Casino have access to a full-service spa, a casino, and an outdoor pool. Free valet parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this spa resort include a gym, a sauna, and free WiFi in public areas.
Always consistent in how clean the facility is, as well as, friendly staff and wonderful dining experiences.
limited dining options.
Thank you Robert for sharing your experience. We are sorry to hear that our property did not meet dining needs.
Love the everything was close by
Crystal, Thank you Crystal for sharing your experience with us. We are happy to hear that you enjoyed the fact that our location is in the center of everything. Thank you for choosing our location.
Always a great experience here! Cleanliness on point and restaurants never fail at delivering delicious meals!
Chelsea, On behalf of everybody here at our Bossier City location we want to thank you for your insightful review. We are so pleased to hear you enjoyed your experience on your recent trip. We hope that you visit us again soon!
Saved me money. Not enough waitresses to get my drunk to make my normal stupid bets.
Thank you Mark for your feedback.
Great
Thank you for your feedback, it is much appreciated.
Keys did not work multiple times. No maid service after arrival. Hair all over floor when we arrived and they wouldn’t clean it. Toilet paper holder broken.
Very friendly
We appreciate the feedback! We hope to see you again soon.