2/10 Terrible
Christina, East Peoria
Jun 28, 2025
3rd party doesn’t questions to update the property.
I booked this hotel because orbitz ads says, breakfast and pool. After 12 hours of being on the road, i checked in to our reservation, then finding out during checking in, the breakfast it's not what is advertised and the pool is not even open due to their renovations going on. I have to cancel our stays coz the reasons of my booking to this hotel aren't available coz they fail to update their descriptions to their 3rd parties. My family and I ended up getting a hotel elsewhere for the night. Now, i have to wait 7-10 days for my refund if they'll refund my money. I hope they do.
Christina
Stayed 1 night in Jun 2025