Although I was in a company vehicle with a company card, I was not allowed to check in. I offered to pay cash and the attendant still refused my checking. The only hotel I could find on such short notice was absolutely disgusting. She was very rude. I arrived at 5pm and I was tired after a long drive. It was absolutely terrible the way I was treated
Its okay
I honestly don’t know how this property is rated well at all. I traveled from out of town and upon arrival I waited at the desk for 10 minutes while the staff talked behind the wall laughing and giggling. no one acknowledged me. The housekeepers were walking through the lobby on facetime talking about sex , dropped linen and picked it up and kept going. My room wasn’t ready ended up going some where else. Place was filthy.
Staff was very friendly, convenient and easy location.
I like the location, had food around and Walmart was right across the street.
Nice cozy/comfortable room with good pricing
The room I stayed in was disgusting. It was very unclean with stains all over the furniture, walls etc. The towels were also dirty. The room was supposedly "non smoking" but it reaked of cigarettes and unfortunately ALL my clothes in my suitcase smell terrible now. The cherry on top was seeing a big black bug crawling on the pillow. Do not stay here!
I arrived for check in at 2.40… the woman named Ty was very nasty to me and said check in was at 3 pm…I waited till 3 pm and then checked in…30 minutes later a man walked into my room… they had given him my room key
No coffee in the lobby in the morning!
I enjoyed my stay I will recommend it to anyone thank for the excellent service
Room was ok staff was cool property was well maintained no issues at all I would stay here anytime I’m in Shreveport again
Very nice hotel w fast friendly service. My room was clean and well designed.
Staff haven't change mattress pad on bed..bed smell like urine and saw a large urine stain on matress pad. I told thenfront dest and she have me a new fitted sheet, as well as a clean matress pad...also saw ants on the pillows on both beds
The rooms were nice and very clean, the staff was very professional and nice. Definitely would stay here again, everything was great,
Wingate by Wyndham Shreveport Airport is located 0.8 mi (1.3 km) from Shreve Memorial Library and within a 10-minute drive of Mooretown Public Art Project. This 105-room hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
TVs come with cable channels, and free WiFi keeps guests connected. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests staying at Wingate by Wyndham Shreveport Airport enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Although I was in a company vehicle with a company card, I was not allowed to check in. I offered to pay cash and the attendant still refused my checking. The only hotel I could find on such short notice was absolutely disgusting. She was very rude. I arrived at 5pm and I was tired after a long drive. It was absolutely terrible the way I was treated
Its okay
Dear LaTava, Thank you for staying with us and sharing your feedback. We hope to see you again so we can provide you with a great stay next time!
I honestly don’t know how this property is rated well at all. I traveled from out of town and upon arrival I waited at the desk for 10 minutes while the staff talked behind the wall laughing and giggling. no one acknowledged me. The housekeepers were walking through the lobby on facetime talking about sex , dropped linen and picked it up and kept going. My room wasn’t ready ended up going some where else. Place was filthy.
Dear Sierra E, Thank you for taking the time to share your feedback. We will be addressing your concerns with our team, and we hope you will stay with us in the future so we may have the chance to provide you with an excellent experience.
Staff was very friendly, convenient and easy location.
Dear Brian, Thank you for staying with us and sharing your great experience!
I like the location, had food around and Walmart was right across the street.
We appreciate you staying with us and leaving this great review!
Nice cozy/comfortable room with good pricing
Thank you for staying with us and taking the time to leave a review! We are glad you enjoyed your comfortable room and rate. We hope to see you again!
Katrina, I am so very sorry about your experience by not being able to check in and having to stay somewhere else and it is unacceptable. We will issue you points for this issue and it will not happen again.