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Recent guest reviews

It was very comfortable

There was alot of trash and cigarette butts in the parking lot. Our room was smelled like swamp water and there was an abnormal amount of pubic hair in the bathroom.

Location was great, staff was nice. Our room wasn’t ready for 2 hours after arrival. We arrived at 2pm so I understand the first hour. When we finally were assigned a room, the door lock malfunctioned, and we ended up being reassigned to a different room. This took about 45 minutes. This room was over the pool and all the noise filtered into our room. All of the grills were occupied by the same party, so cooking dinner as planned was not an option. Due to time constraints I was unable to shower before going to the event we were in town for. The hallways all needed vacuumed, and other guest left bags of garbage near the elevators, so the upon exiting/entering the elevators it smelled of food and dirty diapers. Also at the corner of the mattress there is wire protruding out tearing the sheets. It scratched my hand but was not sever, however if a small child or older person were to come in contact with those exposed wire it could possibly really hurt someone.

Quiet location. Kitchen.

Location, staff, cleanliness, room set up were all great.

The details of the room online is incorrect wasn’t the room I booked I need my money back

Property didn’t have my reservation that was made 10 days prior to my stay. Had to call Orbitz and figure it out, which took almost an hour.

Nothing, nasty old room, hard water, rushed us out after telling us we could late check in

The staff was very friendly and the room was clean

Easy check-in. Courteous service at the front desk. Breakfast available as described. Clean, comfortable, well-stocked room.

We were very impressed with our room. Extremely clean and very comfortable. Staff was very friendly and helpful. Would so stay here again.

My family and I stayed in a two bedroom suite in November, 2017. The suite was spacious, clean and comfortable. There was a small issue with the water leaking from the tub onto the floor, but it was no big deal. I would definitely stay here again.

Just in Shreveport for the night. Very easy to book online. Went straight to Hotel and checked in.

From it's location in the peaceful, wooded area off pines rd, to the spotlessly clean room, bathroom, kitchen, to the top notch staff, this is THE place to stay for me and my wife when we're in Shreveport. Although the residence inn off of monkhouse is good as well, the neighborhood there is terrible, with high crime in the area. We look forward to our trip to shreveport and one of the reasons is that we get to stay at homewood.

The room was fine once you overlooked the filth. There was hair on the bathroom floor and I mean a lot of hair. The shower had Black Mold on the door , the floor and the wall. Neither my wife nor I used it. The water closet seat looked to have been pink at one time . We have stayed in Homewood Suites before and found them to be very clean and well maintained.

Financial Plaza Shreveport LA

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Homewood Suites by Hilton Shreveport is located 2.1 mi (3.3 km) from Shreve Memorial Library and within a 10-minute drive of Mooretown Public Art Project. This 123-room, 3-star hotel has free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.


Rooms

All 123 recently renovated rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. MP3 docks, sofa beds, and coffee makers are other standard amenities.


Property features

Guests staying at Homewood Suites by Hilton Shreveport enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a free grocery shopping service.

Room options

Suite, 2 Bedrooms

2 King Beds | Sleeps 7

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

2 Queen Beds | Sleeps 5

Suite, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Room, Multiple Beds, Accessible (Roll-in Shower)

1 King Bed and 1 Double Bed | Sleeps 5

Guest reviews for Homewood Suites by Hilton Shreveport

Everyone (9) Couples (10) Business (2) Family (19) Other (1)
4
Friends

It was very comfortable

By on Feb 7, 2022

Review comment responded on Feb 7, 2022

Thank you for sharing your customer insight with us. We are glad to hear you encountered our friendly staff and clean hotel. We hope you choose Homewood Suites Shreveport next time you are in the area!

2
Family with small children

There was alot of trash and cigarette butts in the parking lot. Our room was smelled like swamp water and there was an abnormal amount of pubic hair in the bathroom.

By on Dec 29, 2021

Review comment responded on Dec 29, 2021

We appreciate your feedback on your recent stay with us. I am sorry to hear that we failed to exceed your expectations but I can assure you we take all guest reviews very seriously as it is the best tool we have to continually improve the overall guest experience.

1
Partner Couples

Location was great, staff was nice. Our room wasn’t ready for 2 hours after arrival. We arrived at 2pm so I understand the first hour. When we finally were assigned a room, the door lock malfunctioned, and we ended up being reassigned to a different room. This took about 45 minutes. This room was over the pool and all the noise filtered into our room. All of the grills were occupied by the same party, so cooking dinner as planned was not an option. Due to time constraints I was unable to shower before going to the event we were in town for. The hallways all needed vacuumed, and other guest left bags of garbage near the elevators, so the upon exiting/entering the elevators it smelled of food and dirty diapers. Also at the corner of the mattress there is wire protruding out tearing the sheets. It scratched my hand but was not sever, however if a small child or older person were to come in contact with those exposed wire it could possibly really hurt someone.

By on Oct 11, 2021

Review comment responded on Oct 11, 2021

Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

5
Family

Quiet location. Kitchen.

By on Apr 25, 2021

Review comment responded on Apr 26, 2021

Thank you for sharing your customer insight with us. We are glad to hear you encountered our friendly staff and clean hotel. We hope you choose Homewood Suites Shreveport next time you are in the area!

5
Everyone

By on Jan 3, 2021

Review comment responded on Jan 5, 2021

Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with Homewood Suites Shreveport. We hope to welcome you back again soon!

5
Family with small children

Location, staff, cleanliness, room set up were all great.

By on Dec 23, 2020

Review comment responded on Dec 29, 2020

Thank you for sharing your customer insight with us. We are glad to hear you encountered our friendly staff and clean hotel. We hope you choose Homewood Suites Shreveport next time you are in the area!

2
Family with small children Family

The details of the room online is incorrect wasn’t the room I booked I need my money back

By on Oct 16, 2020

Review comment responded on Oct 20, 2020

We appreciate your feedback on your recent stay with us. I am sorry to hear that we failed to exceed your expectations but I can assure you we take all guest reviews very seriously as it is the best tool we have to continually improve the overall guest experience. You will need to contact booking.com for any inquires.

1
Business Business

Property didn’t have my reservation that was made 10 days prior to my stay. Had to call Orbitz and figure it out, which took almost an hour.

By on Nov 2, 2019

Review comment responded on Nov 5, 2019

We appreciate your feedback on your recent stay with us, but are sorry to hear about the inconvenience you experience with your Orbitz reservation. We wish you well on your future travels!

1
Partner Couples

Nothing, nasty old room, hard water, rushed us out after telling us we could late check in

By , from Houston on Sep 29, 2019

Review comment responded on Sep 30, 2019

We appreciate your feedback on your recent stay with us. I am sorry to hear that we failed to exceed your expectations, as I can assure you this is not typical for us. Again, thank you for bringing this to our attention. We wish you well on your future travels!

4
Family

The staff was very friendly and the room was clean

By on Sep 13, 2019

Review comment responded on Sep 16, 2019

We appreciate you taking a moment to tell us about your experience, and we hope you'll think of us again should your travels bring you back to the area. Safe travels!

Homewood Suites by Hilton Shreveport

5485 Financial Plaza, Shreveport, LA 71129
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