Everyone was very nice and the pool was great! Bartenders at the pool were very attentive
We could not have enjoyed our stay more! The service was wonderful everywhere we went, the food options were great, and it was very family-friendly! We plan to only stay here every time we visit Lake Charles!
Housekeeping was very loud talking and singing in the hallways at 8:30am and went on for hours. They should be mindful of guests sleeping in their rooms and limit the noise.
Great price and convenient for Casino fun.
Beautiful hotel and property. Room was nice but it was a no smoking room but it smelled like weed. I wouldn't be surprised if Snoop Dog had a party in it the night before. Couldn't get the skunk stench out of my nose for at least a day.
The hallways smelled like cigarettes and industrial cleaner. The non smoking room wreaked of cigarettes, and only got worse as the ac ran. Otherwise, the room itself and the bathroom were very clean. Cheaper to pay $5 for drinks in the casino and take them into the restaurants vs paying $12-15/drink at the table.
Great stay
I was treated like crap. from the moment I walked in They thought I was somebody else, but why? I had my license, passport. Racism was at an all time high.
Asked for late check in, maintance crew working right outside our window, and people next door to us kids were crying and parents screaming, wasn’t able to sleep in like planned too
The view was really satisfying however the service I got from the host is unprofessional and no manners. (An Phan) she yelled at me and ignored my request the I asked her to check both of my rooms.
Lauberge Casino Lake Charles is within a mile (2 km) of L'Auberge Casino Resort Lake Charles, and other popular sites like Prien Lake Mall are within a couple of miles (3 km). This 995-room, 4-star resort welcomes business and leisure travelers with a golf course, a marina, and a full-service spa.
Enjoy dining at Jack Daniels Bar andGrill, one of 6 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 8:00 AM to 10:30 AM.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, coffee makers, and safes.
L'Auberge Casino Resort Lake Charles features a golf course, a marina, and a full-service spa. You can take advantage of free valet parking if you drive. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa resort include a casino, an outdoor pool, and a lazy river.
Everyone was very nice and the pool was great! Bartenders at the pool were very attentive
We could not have enjoyed our stay more! The service was wonderful everywhere we went, the food options were great, and it was very family-friendly! We plan to only stay here every time we visit Lake Charles!
Thank you so much for your feedback. We appreciate you and hope to see you again soon!
Housekeeping was very loud talking and singing in the hallways at 8:30am and went on for hours. They should be mindful of guests sleeping in their rooms and limit the noise.
We appreciate the choice you make to visit L'Auberge Casino Resort Lake Charles and look forward to the opportunity to serve you in the near future! Thank you for your feedback.
Great price and convenient for Casino fun.
We appreciate the choice you make to visit L'Auberge Casino Resort Lake Charles and look forward to the opportunity to serve you in the near future.
Beautiful hotel and property. Room was nice but it was a no smoking room but it smelled like weed. I wouldn't be surprised if Snoop Dog had a party in it the night before. Couldn't get the skunk stench out of my nose for at least a day.
Paul, thank you for taking the time to share your feedback regarding your recent experience at L'Auberge Casino Resort Lake Charles. Your comments are important to us, as they provide us an opportunity to better serve you. We appreciate the choice you made to visit L'Auberge Casino Resort Lake Charles and look forward to the opportunity to serve you in the near future.
Thank you for your feedback. We appreciate you and hope to see you again soon.