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Recent guest reviews

Great stay... great hotel... great weekend ! Highly recommend and will be back in the future

Hotel hall smelt like French fries. Interior decor looked old and dated. Stock of bath products was empty leaving me with no body wash or lotion. Generator went out and staff lied about the duration of the outage.

Clean room and great view. Staff was helpful and friendly.

Our room during our four day stay was never cleaned. The water stopper for the sink was broken. I had to constantly pry it open with tweezers. Movie Chanel did not work. Hair was on bath room floor. Walls were paper thin. Did not get any rest at night.

Buffet service sucked one night. We couldn’t get our food fast enough or even get out drinks refilled

I love the L’Auberge and I should have expected something different during the co-vid. But we stayed three days and nights and no one cleaned our room or checked on our room during our stay. On the last day we ran out of toilet paper and had to call downstairs and the trash didn’t get taken out. I understand there is a virus but looks like someone could call and check to see if you need anything. Each morning and maybe leave it outside the door. But it was wonderful stay, just a little different.

Great place wonderful check in and coffee and really didn’t do much but gamble

Very clean and pool is super. Excellent food choices

I liked the convenience of being able to walk to the Casino next door. The pool was great! But you had to pay $20 per drink outside. I did not like that they charged my room twice and it took a week to get my money refunded. I put 4 stars because I’m a business owner myself. But overall I did NOT like the hotel.

Loved the pool area and the lazy river. The jack Daniels restaurant was great too.

Pool was fun and had a lot of lifeguards which is good when you have kids but the room was dirty, restroom look like the casino was a 100 yers old.

Avenue L'Auberge Lake Charles LA

Hotel highlights

  • Close to Lauberge Casino Lake Charles
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Lauberge Casino Lake Charles is within a mile (2 km) of L'Auberge Casino Resort Lake Charles, and other popular sites like Golden Nugget are within a couple of miles (3 km). This 995-room, 4-star resort welcomes business and leisure travelers with a golf course, a marina, and a full-service spa.


Dining

Enjoy dining at Jack Daniels Bar andGrill, one of 6 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 8:00 AM to 10:30 AM.


Rooms

The 995 accommodations feature sitting areas. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free bottled water, and safes.


Property features

L'Auberge Casino Resort Lake Charles features a golf course, a marina, and a full-service spa. You can take advantage of free valet parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this spa resort include a casino, an outdoor pool, and a lazy river.

Room options

Premium Luxury Two Queen

2 Queen Beds | Sleeps 4

Luxury King

1 King Bed | Sleeps 3

Luxury King Smoking

1 King Bed | Sleeps 3

Luxury Two Queen Smoking

2 Queen Beds | Sleeps 4

Guest reviews for L'Auberge Casino Resort Lake Charles

Everyone (47) Couples (13) Family (16)
5
Friends

Great stay... great hotel... great weekend ! Highly recommend and will be back in the future

By on Mar 2, 2021

Review comment responded on Mar 2, 2021

Thank You for the feedback. We hope to see you back soon!

1
Everyone

Hotel hall smelt like French fries. Interior decor looked old and dated. Stock of bath products was empty leaving me with no body wash or lotion. Generator went out and staff lied about the duration of the outage.

By on Feb 18, 2021

Review comment responded on Feb 18, 2021

Thank you for your feedback! We appreciate you and will be addressing these issues. We hope this does not hinder you from coming back to see us. Have a great day and stay warm!

5
Family

Clean room and great view. Staff was helpful and friendly.

By on Feb 15, 2021

Review comment responded on Feb 15, 2021

We appreciate the feedback! Please come back and see us!

1
Family

Our room during our four day stay was never cleaned. The water stopper for the sink was broken. I had to constantly pry it open with tweezers. Movie Chanel did not work. Hair was on bath room floor. Walls were paper thin. Did not get any rest at night.

By on Feb 9, 2021

Review comment responded on Feb 9, 2021

Hello, thank your for your feedback. We do apologize about your experience and would like to discuss your stay with you and have you back with us in the future.

4
Partner Couples Business Business

Buffet service sucked one night. We couldn’t get our food fast enough or even get out drinks refilled

By , from New Orleans on Jan 17, 2021

Review comment responded on Jan 17, 2021

Thank you for feedback. We apologize for the inconvenience and will be addressing your concerns. We hope to see you again soon.

5
Everyone

By on Dec 20, 2020

Review comment responded on Dec 20, 2020

Thanks for staying with us. We appreciate your feedback!

1
Everyone

By on Nov 23, 2020

Review comment responded on Nov 24, 2020

We are sorry for your experience not being up to parr. We hope to resolve this issue for you if you would like to reach out to someone of hotel management at the resort.

5
Everyone

By on Nov 21, 2020

Review comment responded on Nov 21, 2020

Thank you for staying with us.

4
Family

I love the L’Auberge and I should have expected something different during the co-vid. But we stayed three days and nights and no one cleaned our room or checked on our room during our stay. On the last day we ran out of toilet paper and had to call downstairs and the trash didn’t get taken out. I understand there is a virus but looks like someone could call and check to see if you need anything. Each morning and maybe leave it outside the door. But it was wonderful stay, just a little different.

By on Aug 1, 2020

Review comment responded on Aug 2, 2020

Thank you so much for your feedback! Unfortunately, at this time housekeeping is not servicing the rooms due to Covid to keep little to no contact but of course if you ever are to need anything please call and let us know and we will make sure you get it and we are very sorry if this was not communicated at check in. We appreciate you and hope to see you back very soon!

5
Partner Couples

Great place wonderful check in and coffee and really didn’t do much but gamble

By , from Houston,Tx on Jul 31, 2020

Review comment responded on Jul 31, 2020

Thank you so much for your feedback! We really appreciate you and hope to see you soon!

L'Auberge Casino Resort Lake Charles

777 Avenue L'Auberge, Lake Charles, LA 70601
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