Sunrise Inn2.0 out of 5.0
Recent guest reviews
I live in Lake Charles and very familiar with this hotel. Travelers BE WARE!! This is likely NOT the type of hotel you're looking for. This hotel is mostly used by locals who are looking for a cheap place to get high or indulge in prostitution. The location is not that great. Not a tourist area for sure. Very shady. This is NOT a family friendly place. It's not well maintained bc of the activity that goes on there. Just a heads up by a local.
Dont waste your money. Not worth the aggravation. Bugs, poor customer service and management communication, no running water often, leaking ceilings and dirty dirty dirty.... from the door to the bathroom! Not even a one star
Only stay here if you absolutely have to. No hot water Bugs in rooms Filthy bathrooms, bedrooms, bathtubs are gross. Same mop water used for cleaning all rooms. If your looking to relax. This is not your place. Homeless people everywhere, lots of illegal activities. Owners are decent people. But this is not a maintained hotel. Pay a little more and stay somewhere safe.
I travel for a living and have had my share of nightmare motel experiences. Sunrise Inn is the second worst I have ever had. After booking on a third party wrbsite, and despite a near empty motel, they charged me $30 for an extra bed, despite a reservation to yhe contrary. The room was dirty and smelly. The bathroom was tiny with paint scratched off the walls and a defective sink fawcet that only spewed lukewarm water. The back of the curtains have melted into the windows, creating unsightly streaks. The clerk was rude and not accommodating at all. If you look up "dump" in the dictionary, you may find a picture of the Sunrise Inn. Worse than one star. I will never stay there again as long as I live.
Below standard! No hair dryer, bugs, locked in my room because the door sticks! Really bad customer service. Just feels dirty! Not happy. No power outlets, super surprised this place is open. Black mold on curtains, overall seemed dirty. Loose electrical in bathroom, pissed about wasting money & time when I ended up moving to another hotel.
@ the only functional light in the room was in the bathroom @ they were bugs in the bed @ the floor and the walls were dirty, very dirty!!! @ the bathroom was worst than a gas station restroom and the tub was making me throw up just looking at it @ the phone was making a weird noise every 10 minutes
Revolting. Stopped over driving from Austin to New Orleans, if by secure car park you mean drug pen. Our door had been kicked in and ripped from the hinges and only half put back on. Blood splattered on the bathroom wall and door. Asked for non smoking and was replied with "ya get whatcha get" so our sheets had ciggi burns in them. I had black feet from walking from shower to bed. I also realise in all this we are the idiots for staying but sheeeeeesh we still paid money to sleep in this dump
Walked into the lobby and the clerk did not even return my friendly "good evening", told her non-smoking, she gave me the opposite. She also screamed at me when I was reaching for my phone, she said not to take my phone out, and what I needed it for…that was weird! I was so upset, and after driving for hours on end on my way back to the University, I called my mom and cried about the treatment I received there. She immediately called the hotel, and the clerk was just as rude to her, when my mother demanded to speak to the manager, the woman hang up on her. My mother called back, and the manager finally was put on the phone. Mom explained to the manager the sequence of events, but she was not very nice either, she communicated that I could get the key to another room, this time a real non-smoking room. When I went back to the lobby, the clerk awaited me with a smirk on her face, and told me the next time I have problem, to bring it up to her attention instead of my “mommy” she put it that way, she threw the key on the counter, and told me to go on about my business. Such a disgrace of a clerk, such a disgrace of a manager! I told her I wanted to check out, and she told me while pointing to the sign that said “ non-refundable”….still, I left, could not stand the idea to sleep in that hotel with those sleazy people working there, imagine security in that place! So I took myself to another hotel, not even a mile from there, what a difference!!!! Sunrise Inn, remember this, customer service makes a world of difference. And by the way, I am getting my refund, I cancelled the charges due to the customer service I did receive, and the harassment, they are lucky if my parents and I do not pursue this further, since I feared for my safety.
This is one of the worst places to stay in USA. The location of the inn, its outer and inner environment, the so-called ‘management’, everything of the hotel (from rest room to other facilities) etc. is very bad and sick. It’s highly recommended not to go for it but ultimately it depends on individual wish.
Secure car park free wifi and a nice quiet place to stay. No noisy motorway beside the hotel so you will got a good sleep. Free wifi and coffee in the morning. If you are on a budget and want value for your money stay here.
- Free WiFi in rooms and public areas
- Free parking
- Laundry facilities
- 24-hour front desk
Sunrise Inn places you within a 10-minute drive of Lake Charles Civic Center and Children's Museum Lake Charles. The 105 rooms at this motel include refrigerators, microwaves, and TVs. Lake Charles Convention and Visitors Bureau and North Beach Interstate 10 are also a short drive from this Lake Charles motel.
All 105 air-conditioned rooms feature microwaves, refrigerators, and free local calls. TVs come with cable channels, and guests can stay connected with free WiFi. Rooms also include desks.
At Sunrise Inn, guests have access to free WiFi in public areas and laundry facilities. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations.
Reviews from Trip Advisor
10% of guests recommend this hotelTotal of 10 reviews