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Comfort Suites Lake Charles

3.0 out of 5.0

Recent guest reviews

Did not like the location of the hotel. Our view was a gas station.

The room was not cleaned very well. We stayed two nights, and it seemed as if they just switched out the used towels and emptied waste basket only. The tub was not CLEAN, and it drained very slow. It left you standing in water while showering. As for the breakfast the only thing that was fresh was the waffles. And that's because you make them yourself. The second morning the coffee machine was out....

Our hotel room was very nice and the staff was great. I would recommend this hotel to anyone

Enjoyed the stay there room is clean Bed was very comfortable and the room is clean

The stay was nice but the first night wasn't what I paid for the jacuzzi suite was not included had to pay extra to get that room on the next day but other than that it's real nice and reasonable for a weekend stay

The hotel was clean and quiet. I have no real complaints. I only have the 4 rating because the construction crew who completed the inside did not do a good job. You could tell that the shower was leaking into the back of the wall. The shower had a tiny space between that and the wall and so did the sink. Small details that could ruin the hotel in a few years.

Very nice clean and affordable. Staff was professional and responded quickly. Spacious rooms and comfortable beds.

This was a nice hotel. Due to an unforeseen event, I arrived at the hotel very late that night. The hotel staff was extremely friendly and helpful, she could tell I was very tired and offered me a beverage and snack. When I got to my room, it was well appointed, clean and very comfortable. I would recommend this hotel and will stay there again if in the area.

Great staff, clean and comfortable room, bed was so comfyand breakfast was really good.

Stayed two nights. Only knock I have is the beds. Very firm mattresses.

Nice room friendly staff . Great for the traveler or working man who doesn't want to stay in the crappie motels.

pictures on the website look just like our room. Staff was excellent, room was clean and new looking. Good location too. The only negative comment would be the noise in the hallways. The doors are not sealed real well and their were several baseball and softball teams staying at the hotel and they were going room to room. A little noisie at times, but not all the time. Suggest sealing the doors.

Room was clean and nicely decorated. For the price I didn't expect the hotel to be so nice. Comfortable bed. The breakfast was very good also.

The room had a serious cockroach problem. I was greeted by a roach on the bathroom counter as soon as I walked in. I blew that off, figuring it wasn't too big a deal. When I came back there was another on the wall. I climbed into bed, rolled over, and found another staring me in the face. I sleep with the lights on and found 2 more the next morning. When I mentioned it to the counter person she apologized and said she'd put in a work order. Needless to say I didn't get near the free breakfast. This hotel has other problems as well. It overlooks an empty lot and is behind a not-so scenic gas station. There aren't any decent restaurants within walking distance. The hotel bar was closed for the night we were there. The sheets were dingy and ill-fitting. The bed looked like it had been sat in, or maybe laid on top of, when I arrived. The mattress was old, lumpy, and uncomfortable.

Hit the casinos! It was great to relax and sleep in a clean comfortable bed after losing all our money. At least our accommodations were paid for. It really was a great choice and we would stay there again. Actually, our final bill was less than expected. Thanks again.

It was clean and smelled good. It was in a great location for us. Thanks Comfort Suites for a great stay. See you soon.

The hotel was very nice, clean and comfortable. The staff was even better. They were very friendly and helpful with local information. Great directions to casinos and etc.

Room options

Suite, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Comfort Suites Lake Charles

Everyone (10) Business (2) Couples (4) Family (1) Other (1)
3
Everyone

Did not like the location of the hotel. Our view was a gas station.

By on Feb 26, 2017

2

needs better housekeeping

Everyone

The room was not cleaned very well. We stayed two nights, and it seemed as if they just switched out the used towels and emptied waste basket only. The tub was not CLEAN, and it drained very slow. It left you standing in water while showering. As for the breakfast the only thing that was fresh was the waffles. And that's because you make them yourself. The second morning the coffee machine was out....

By , from texas on Feb 21, 2017

4
Everyone

Our hotel room was very nice and the staff was great. I would recommend this hotel to anyone

By , from Virginia Beach, Va on Jan 23, 2017

5
Everyone

Enjoyed the stay there room is clean Bed was very comfortable and the room is clean

By on Jan 20, 2017

5

nice hotel close to the casinos and great restaura

Everyone

The stay was nice but the first night wasn't what I paid for the jacuzzi suite was not included had to pay extra to get that room on the next day but other than that it's real nice and reasonable for a weekend stay

By on Dec 20, 2016

4

good and clean

Everyone

The hotel was clean and quiet. I have no real complaints. I only have the 4 rating because the construction crew who completed the inside did not do a good job. You could tell that the shower was leaking into the back of the wall. The shower had a tiny space between that and the wall and so did the sink. Small details that could ruin the hotel in a few years.

By , from louisiana on Nov 1, 2016

4
Everyone

By on Oct 31, 2016

4
Everyone

Very nice clean and affordable. Staff was professional and responded quickly. Spacious rooms and comfortable beds.

By on Oct 10, 2016

4

great stay!

Everyone

This was a nice hotel. Due to an unforeseen event, I arrived at the hotel very late that night. The hotel staff was extremely friendly and helpful, she could tell I was very tired and offered me a beverage and snack. When I got to my room, it was well appointed, clean and very comfortable. I would recommend this hotel and will stay there again if in the area.

By , from Sebastian, FL on Sep 25, 2016

5

wonderful stay

Everyone

Great staff, clean and comfortable room, bed was so comfyand breakfast was really good.

By on Feb 28, 2016