Skip to main content
Beginning of main content

Recent guest reviews

Easy check in ....little far........,..........quite..................

Elevator wasnt working; room had no tv remote; smelled

The staff was friendly and helpful from the second we walked in the door. Rooms were spacious and clean. Breakfast was more than what you’d expect from a continental. We will definitely return.

Wash the curtains bathtub had visible rust, towel was left under the ac unit, windows were not clean at all,

The room was nice but the entire floor smelled like cigarette smoke and it made our room smell the same way. My girlfriend had to use her body spray to offset the horrible smell.

Nice, clean, hotel near casinos. Security with armed gun outside of hotel made me feel safe and secure.

Hotel was very clean and room was nice. Not to pleased with the bar next door called The Players Club. The patrons of the club were playing their car stereos until 4:00 in the morning with the bass vibrating the hotel window in the clubs parking lot.

Came in town for a family reunion. It was ok for what I paid. Only a few issues. Parking is very limited. Affected me because someone took up 5 spaces with a trailer and I almost had to park in the street. Also the transformer blew while we were there and that sucked. The fixed it as fast as they could.

Was not comfortable with hotel location. Gentleman's club right next to hotel.

Room smelled like vinegar. Gave us headache we left next morning. Beautiful new place in isolated area next to train tracks. . Questionable outside safety. Only if u have animal stay there.

We were very impressed with the professional staff and the cleanliness of the hotel. The rooms were neat and clean on check in. The continental breakfast area was very clean. The staff was super friendly and polite. We would stay there again, and recommend this hotel to our friends. Thanks for making our stay so enjoyable. SK

The hotel was great but the noise level was horrible.

Had a small glitch with ac/heat service and the staff accommodated me by switching my room- no qualms at all. Everything was neat clean friendly. Breakfast was usual and customary for the hotels. Very pleased with my stay and would come back anytime.

The staff was so friendly, room super clean, but the free breakfast... Please it was lacking in food. We got there at 8:30 am, so it still had an hour to go. There was nothing but a couple pieces of bread for toast, and cereal, but NO milk. If you stay here plan on going some where else to eat breakfast. Just saying.

Highway 397 Lake Charles LA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Fitness center

Red Roof Inn & Suites Lake Charles places you within a 15-minute drive of popular attractions such as Lauberge Casino Lake Charles and Lake Charles Civic Center. This 54-room hotel has an outdoor pool, free in-room WiFi, and free self parking.


Rooms

Red Roof Inn & Suites Lake Charles's 54 rooms are heated and provide microwaves, refrigerators, and free long-distance calls. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls and free toiletries are also standard.


Property features

Guests staying at Red Roof Inn & Suites Lake Charles enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, laundry facilities, and a vending machine.

Room options

Superior Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Red Roof Inn & Suites Lake Charles

Everyone (18) Couples (12) Family (7) Other (3) Friends (3)
4
Everyone

By on Apr 19, 2021

Review comment responded on May 11, 2021

Thanks for staying with us. We appreciate your feedback!

4
Business Business

Easy check in ....little far........,..........quite..................

By on Mar 24, 2021

Review comment responded on Mar 24, 2021

Thanks for staying with us. We appreciate your feedback!

3
Partner Couples

Elevator wasnt working; room had no tv remote; smelled

By on Feb 28, 2021

Review comment responded on Mar 2, 2021

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5
Everyone

By on Jan 24, 2020

Review comment responded on Jan 27, 2020

Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs, for future reservations. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615

4
Everyone

By on Jan 6, 2020

Review comment responded on Jan 8, 2020

Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs, for future reservations. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615

5
Partner Couples

The staff was friendly and helpful from the second we walked in the door. Rooms were spacious and clean. Breakfast was more than what you’d expect from a continental. We will definitely return.

By on Dec 1, 2019

Review comment responded on Dec 2, 2019

Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs, for future reservations. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615

3
Everyone

By on Jun 16, 2019

Review comment responded on Jun 17, 2019

Thanks for staying with us. We appreciate your feedback!

2
Family

Wash the curtains bathtub had visible rust, towel was left under the ac unit, windows were not clean at all,

By on May 25, 2019

Review comment responded on May 25, 2019

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

3
Friends

The room was nice but the entire floor smelled like cigarette smoke and it made our room smell the same way. My girlfriend had to use her body spray to offset the horrible smell.

By , from Houston, TX on Feb 24, 2019

Review comment responded on Feb 25, 2019

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4
Everyone

By on Feb 19, 2019

Review comment responded on Apr 1, 2019

Thanks for staying with us. We appreciate your feedback!

Red Roof Inn & Suites Lake Charles

269 Highway 397, Lake Charles, LA 70615
url importing http://www.orbitz.com/Lake-Charles-Hotels-Red-Roof-Inn-&-Suites-Lake-Charles.h2558620-p2.Hotel-Reviews
There was an error importing /Lake-Charles-Hotels-Red-Roof-Inn-&-Suites-Lake-Charles.h2558620-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Lake-Charles-Hotels-Red-Roof-Inn-&-Suites-Lake-Charles.h2558620-p2.Hotel-Reviews