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Best Western Bayou Inn & Suites

2.5 out of 5.0

Recent guest reviews

Good place to stay....was a last minute choice. Worth the money compare to other places available at the last minute for much higher prices.

I arrived to the location and it looked nice from the outside. The lobby was nice as well, from the elevator ride on up to my room was a different story all together! I'm happy it's only two floors because after the second time riding the elevator, I couldn't take it, I took the stairs for the rest of the trip. My room had an odor, I asked for another room but was dismissed by the clerk since I used a third party to book the room. Two scented candles and a bottle of fabreeze later I was able to be in the room longer than 5 minutes and not feel sick to my stomach. The breakfast served was the best part of my stay and that wasn't anything to write home about either! I won't be staying at this location again.

The room was clean, the walls are thin. Kids above us running around all night. The microwave didn't work right. Overall, not bad. I think we would stay here again.

Not close to casinos or bar scene . Showers suck , bad. We stayed for 3 days and didn't get our room cleaned. Had to ask for clean towels. Not recommended

Room very humid ! Loud AC ! Carpet very dirty ! Very dark room !

I cannot say I recommend this hotel. I booked a non smoking room with a king size bed. When I get to the room there were two standard size beds. I go back to the lobby and request they switch me to what I reserved and am told there are no rooms of what I ordered and if I want a king size I would have to take a smoking room. I remind them It's a pretty standard practice in the hospitality industry to upgrade your guest to a higher quality room if what they paid for is unavailable but they tell me instantly that every non smoking suite is booked as well. I honestly feel like I was lied to as there were very very few cars in the parking lot on this night. In any case I didn't get the room that I reserved. Also I woke up in the middle of the night to change the temperature and saw a roach crawl out from under the bed. Overall this wasn't a great experience.

The hotel staff were simply amazing. The rooms were so neat and clean. The only issue i had was with the microwave inside our room. Other than that the room was wonderful and soooo clean! We will revisit.

Relaxing, great professional staff. Everyone on staff was very helpful and friendly. We were on our annual trip to Florida from Austin. This was a great location to stop at, take in the casinos and grab dinner.

Fantastically friendly and knowledgable about the area for restauraurants, businesses etc. Very helpful about directions to establishments in the area. Checked on me when I got into the room to make sure everything was ok. I would stay there again. Location right off the Interstate and easy to find.

Our room was clean, room temp was great and our three nights of rest in a King size bed was quiet and comfortable. The continental breakfast was fresh with boiled eggs, coffee, orange and apple juice,and so much more. I enjoyed the stay and kept caught up on web emails all free. When ever I had a request at the front desk, the people there did everything possible to achieve. I will come back again. Thank you so much... David and Nancy East Texas

My family and I stayed the weekend at the hotel. The service was fast and great. The workers were very friendly and smiled when u pass by. The room was also clean and cool.

The staff and the room was excellent. What made the stay unpleasent was the 3 foot wadden pool for the children. The pool was almost a black color. Things was floating in the pool and look almost like things was grown in the pool. The adult pool also had trash and things floating in it, but not in the same condition that the pool for the children was. It was very nasty and unclean.

The hotel was a decent place to spend the night, but that's all we did. They were very pet friendly and did not charge us extra for our dog

Had a great night of sleep.

easy

The staff was friendly, the room was clean, and other than some loud kids next door everything was perfect.

Breakfast was only so-so. Waffles stuck, not much cereal choice. For some reason we got a handicap room, seemed strange.

Smelled like smoke. No towels. Loud neighbors. bad parking. This place was horrible.

Room options

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Bayou Inn & Suites

Everyone (4) Couples (6) Family (5) Other (3)
4

nice place in town

Everyone

Good place to stay....was a last minute choice. Worth the money compare to other places available at the last minute for much higher prices.

By , from Booneville, AR on Apr 24, 2017

3

not

Everyone

I arrived to the location and it looked nice from the outside. The lobby was nice as well, from the elevator ride on up to my room was a different story all together! I'm happy it's only two floors because after the second time riding the elevator, I couldn't take it, I took the stairs for the rest of the trip. My room had an odor, I asked for another room but was dismissed by the clerk since I used a third party to book the room. Two scented candles and a bottle of fabreeze later I was able to be in the room longer than 5 minutes and not feel sick to my stomach. The breakfast served was the best part of my stay and that wasn't anything to write home about either! I won't be staying at this location again.

By on Mar 22, 2016

4

not bad

Everyone

The room was clean, the walls are thin. Kids above us running around all night. The microwave didn't work right. Overall, not bad. I think we would stay here again.

By , from C. on Mar 6, 2016

2
Everyone

Not close to casinos or bar scene . Showers suck , bad. We stayed for 3 days and didn't get our room cleaned. Had to ask for clean towels. Not recommended

By , from texas on Feb 16, 2016

1

not as expected!

Couples

Room very humid ! Loud AC ! Carpet very dirty ! Very dark room !

By on Aug 25, 2014

3

did not receive what i paid for

Singles

I cannot say I recommend this hotel. I booked a non smoking room with a king size bed. When I get to the room there were two standard size beds. I go back to the lobby and request they switch me to what I reserved and am told there are no rooms of what I ordered and if I want a king size I would have to take a smoking room. I remind them It's a pretty standard practice in the hospitality industry to upgrade your guest to a higher quality room if what they paid for is unavailable but they tell me instantly that every non smoking suite is booked as well. I honestly feel like I was lied to as there were very very few cars in the parking lot on this night. In any case I didn't get the room that I reserved. Also I woke up in the middle of the night to change the temperature and saw a roach crawl out from under the bed. Overall this wasn't a great experience.

By on Jul 27, 2014

4

fantastic urgent getaway

Families

The hotel staff were simply amazing. The rooms were so neat and clean. The only issue i had was with the microwave inside our room. Other than that the room was wonderful and soooo clean! We will revisit.

By on Jul 18, 2014

4

annual getaway

Families

Relaxing, great professional staff. Everyone on staff was very helpful and friendly. We were on our annual trip to Florida from Austin. This was a great location to stop at, take in the casinos and grab dinner.

By on Apr 23, 2014

5

fine family friendly enironment

Singles

Fantastically friendly and knowledgable about the area for restauraurants, businesses etc. Very helpful about directions to establishments in the area. Checked on me when I got into the room to make sure everything was ok. I would stay there again. Location right off the Interstate and easy to find.

By on Aug 10, 2012

5

xtreamly pleased

Couples

Our room was clean, room temp was great and our three nights of rest in a King size bed was quiet and comfortable. The continental breakfast was fresh with boiled eggs, coffee, orange and apple juice,and so much more. I enjoyed the stay and kept caught up on web emails all free. When ever I had a request at the front desk, the people there did everything possible to achieve. I will come back again. Thank you so much... David and Nancy East Texas

By on Jul 25, 2011