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Holiday Inn Hotel & Suites Lake Charles South

3.0 out of 5.0

Recent guest reviews

The resaurant was just not up to the standard we have come to expect from Holiday Inn. The food was well presented, but when you have trouble cutting a waffle, something is wrong. Hot chocolate was brown colored water with no taste. With that said, our waiter forgot part of our order & had to be reminded. As a result we would not eat there again & probably not stay there again

The staff was amazingly friendly from the first moment we registered. The room was pleasantly decorated and very clean.

Very clean, nice smelling, close to everything and at half the cost of casino rooms!

The room was very clean and neat however it did not have a to remote. I asked front desk for one. She told technician to get one for us but he never did.

Didn't have any complaints about this hotel. Everything was wonderful and I will return again.

Great hotel. Staff were even excited for us to dress up and go to the event. Super clean and comfortable.

I had an outstanding experience. The staff was so nice and eager to accommodate.

Hotel was very clean and the bar and restaurant was very nice. Just wish it stayed open later.

We enjoyed our stay here. Excellent room and staff. All great!

we needed a hotel on the South side of town near an event we were attending. This one was a fairly new property, well maintained and great staff at the desk and in the bar/cafe.

I really enjoyed my stay here. The entire facility was extremely clean and had a nice smell. My room was big, and the staff were all smiles and truly happy to help me with anything I needed. Great location to visit the casinos (which is why I was in town). The gym was tiny and the pool closed early, but I wasn't expecting much there. Overall, I was very satisfied with my stay and would recommend my friends to stay here on their next visit.

Very clean and comfortable, I would stay here again.

Very nice customer service. The breakfast was fabulous. All the employees were very friendly. Having an indoor pool was nice for the kids. The room was very comfortable.

We have stayed at this Holiday Inn several times. It is always clean and the staff are friendly. Can't go wrong with this very good option in the Lake Charles Casino area.

I have stayed at a lot of Holiday Inn Expresses and have always been pleased; therefore, when I could get only Thursday night at the casino, because they were booked for Fri with the Julio Iglesias show, I selected the Holiday Inn Express online said to be in the vicinity. I drove by the hotel Thursday, so I would know where it was, and nearly went into shock; it was in a bad part of town toward the docks, and looked like it had been dropped into the middle of a slum; being alone, and seeing what appeared to be sleazy characters walking around by the hotel parking lot in the daytime, I definitely wasn't going to stay there,especially since I would be coming back from the casino at night in my nice car--there was not a gated lot, nor any signs of security. [...]

This hotel is not even a year old yet, very nice, clean hotel. The hotel is located in the middle of a run down neighborhood, when you look out your window you are looking into a trashy back yard. Also, the hot tub was never hot. The first night we were there, was a Friday night, the walls are paper thin, the guest on one side of us where so loud it was ridiculous, they started at about 7am, the guest on the other side of us had a baby and the dad was so loud playing with the baby, we just couldn't sleep. As we were leaving for the day on Saturday, the desk clerk asked how our stay was last night and we proceeded to tell her how noisy it was and her comment was" yea, it's going to be worse tonight, we have a wedding here, so it's going to be much noisier". Wow, that's comforting,way to make me want to come back. Saturday night was not much different, new guests on one side and she coughed all night long, then on the other side, we had the crying baby. Now we have people on top of us, that seemed to be bowling or something at 3am. If I were to do this again, I don't think we would stay here. For the price, it was absolutely ridiculous. Spent the extra money and stay at the casino. Also, they did come clean the room while we were out, but when we came back, we decided to take a nap since we didn't sleep at night and low and behold, a knock on the door, staff asking if the room had been cleaned, not 20 minutes later, another knock on the door, staff asking if we needed towels. HELLO, shouldn't this all be done at one time, it was just insane. I would not go back to this hotel. If you have children and are not used to getting any sleep, then this hotel will work for you. If your a couple and want some quite, look elsewhere, cause you won't get it here.

Unfortunately, my experience was less than perfect especially for the price of the room. The sheets were dirty with yellow stains, the floor vending machine was out of order, housekeeping knocks on your door beginning at 8:15 a.m. and finally because I was the only patron in the bar (watching a very important football game Saints vs Atlanta) they told me they were closing early. Hmmm.... the front dest was accommodating in changing rooms and I had to go downstairs to purchase soft drinks. Put your "do not disturb" sign out and you'll be fine. As for the bar.... To leave on a positive note the prices of their room service and portions were very reasonable and tasty. Just make sure that for breakfast you call before 10:00 a.m.

Went to the casino great location and safe

We weren't in the room for long, because we saw several spiders mostly in the bathroom & i am scared to death of spiders

This Holiday Inn is only 6 months old. The staff was extremely welcoming from the start to the finish. It's a beautiful hotel with easy access to Loop 210 and the casinos.

Room options

Executive Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, Non Smoking

King 1 | Queen 1 | Sleeps 2

Guest reviews for Holiday Inn Hotel & Suites Lake Charles South

Everyone (4) Couples (16) Business (1) Family (1) Other (2)
4

hotel restaurant

Everyone

The resaurant was just not up to the standard we have come to expect from Holiday Inn. The food was well presented, but when you have trouble cutting a waffle, something is wrong. Hot chocolate was brown colored water with no taste. With that said, our waiter forgot part of our order & had to be reminded. As a result we would not eat there again & probably not stay there again

By , from UT on Nov 7, 2017

5

a bit of southern hospitality

Everyone

The staff was amazingly friendly from the first moment we registered. The room was pleasantly decorated and very clean.

By on Nov 15, 2016

5

great value

Everyone

Very clean, nice smelling, close to everything and at half the cost of casino rooms!

By , from texas on Oct 16, 2016

5
Everyone

The room was very clean and neat however it did not have a to remote. I asked front desk for one. She told technician to get one for us but he never did.

By on Mar 20, 2016

4

trip to casino

Couples

Didn't have any complaints about this hotel. Everything was wonderful and I will return again.

By on Apr 22, 2015

5

mardi gras ball

Couples

Great hotel. Staff were even excited for us to dress up and go to the event. Super clean and comfortable.

By on Jan 14, 2015

5

mini vacation

Couples

I had an outstanding experience. The staff was so nice and eager to accommodate.

By on Aug 17, 2014

4

excellent

BusinessTravelers

Hotel was very clean and the bar and restaurant was very nice. Just wish it stayed open later.

By on Aug 14, 2014

4

very nice place to stay and very nice staff

Couples

We enjoyed our stay here. Excellent room and staff. All great!

By on Aug 13, 2014

4

weekend getaway

Couples

we needed a hotel on the South side of town near an event we were attending. This one was a fairly new property, well maintained and great staff at the desk and in the bar/cafe.

By on Jul 16, 2014