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Recent guest reviews

The check in process was easy and great customer service. Room was clean but when we returned to the room it was freezing cold and we had to change rooms due to no heat. They were very accommodating and we definitely appreciated that. It would not have been a good night staying in a cold room and it was 32 degrees out

Facility was in good condition, neighborhood not so good

Close to event

This Holiday Inn is very well-managed, though they need to replace their carpet. Carpet in the hallway should either be dyed camouflage or replaced due to all of the stains. I have stayed in this holiday EN often on for several years now and it is well-managed.

No breakfest buffet at this location. How sad. No one mention this.

The system was down so it didn't have my reservation from Orbitz

Just ok need improvement in rooms beds and towels ........

Overall was a nice stay. The room was clean and the staff was friendly. Only one tip. Their are 2 Holiday Inn Hotel & Suites within about 1-2 miles of each other. Both are nice but one doesn't include breakfast. This hotel is the one that doesn't include breakfast. They offer it but it's at an extra cost and is pretty expensive as you are ordering off a menu (made to order). not sure why one includes breakfast and the other doesn't but take that into account when booking if that is important to you.

The resaurant was just not up to the standard we have come to expect from Holiday Inn. The food was well presented, but when you have trouble cutting a waffle, something is wrong. Hot chocolate was brown colored water with no taste. With that said, our waiter forgot part of our order & had to be reminded. As a result we would not eat there again & probably not stay there again

The staff was amazingly friendly from the first moment we registered. The room was pleasantly decorated and very clean.

Very clean, nice smelling, close to everything and at half the cost of casino rooms!

The room was very clean and neat however it did not have a to remote. I asked front desk for one. She told technician to get one for us but he never did.

Didn't have any complaints about this hotel. Everything was wonderful and I will return again.

Great hotel. Staff were even excited for us to dress up and go to the event. Super clean and comfortable.

I had an outstanding experience. The staff was so nice and eager to accommodate.

Lake Street Lake Charles LA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Prien Lake Mall is a short stroll from Holiday Inn Hotel & Suites Lake Charles South, an IHG Hotel, and other popular attractions like Lauberge Casino Lake Charles are within a few miles (5 km). This 120-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour gym.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 10:30 AM.


Rooms

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are other standard amenities.


Property features

At Holiday Inn Hotel & Suites Lake Charles South, an IHG Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Premium Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Premium Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Hotel & Suites Lake Charles South, an IHG Hotel

Everyone (14) Couples (17) Business (1) Family (3) Other (2)
4
Family Partner Couples

The check in process was easy and great customer service. Room was clean but when we returned to the room it was freezing cold and we had to change rooms due to no heat. They were very accommodating and we definitely appreciated that. It would not have been a good night staying in a cold room and it was 32 degrees out

By on Jan 16, 2022

Review comment responded on Jan 18, 2022

Hello Alicia, Thank you for staying with us and sharing your experience. I apologize that the heater went out during your stay. It's appreciated to know that our staff was quick to find a solution. We hope to have you again on your next visit to Lake Charles!

4
Family

Facility was in good condition, neighborhood not so good

By on Nov 23, 2021

Review comment responded on Nov 23, 2021

Hello Lawrence, Thank you for staying with us and enjoying our hotel! We apologize for the ongoing repairs to our neighboring buildings.

4
Friends

Close to event

By on Oct 31, 2021

Review comment responded on Nov 1, 2021

Thank you for sharing your experience and choosing to stay with us! We're glad to read that our location worked for your visit.

4
Everyone

By on Mar 7, 2021

Review comment responded on Mar 30, 2021

Thank you for staying with us and sharing your rating!

4
Everyone

By on Aug 11, 2020

Review comment responded on Aug 11, 2020

Thank you for staying with us and giving us a review. We hope to have you back soon!

4
Everyone

This Holiday Inn is very well-managed, though they need to replace their carpet. Carpet in the hallway should either be dyed camouflage or replaced due to all of the stains. I have stayed in this holiday EN often on for several years now and it is well-managed.

By on Jan 21, 2020

Review comment responded on Jan 21, 2020

Thank you for sharing your feedback about the Holiday Inn & Suites in Lake Charles! We appreciate the compliments and will share your comments with the appropriate people. We look forward to having you with us in the future!

5
Everyone

By on Dec 13, 2019

Review comment responded on Dec 30, 2019

Thank you for staying with us and sharing you experience!

3
Everyone

No breakfest buffet at this location. How sad. No one mention this.

By on Jun 16, 2019

Review comment responded on Jun 17, 2019

Hello Anonymous, We apologize for any confusion. As a Holiday Inn, not a Holiday Inn Express, we have a restaurant on site with food ordered off a menu and cooked to order. A Holiday Inn Express is the brand that has the breakfast buffet for all guests. They are two different brands.

4
Everyone

By on Jun 4, 2019

Review comment responded on Jun 5, 2019

Hello Anonymous, Thank you for staying with us!

2
Everyone

The system was down so it didn't have my reservation from Orbitz

By , from Louisiana on Jan 26, 2019

Review comment responded on Jan 28, 2019

Hello James, Thank you for bringing this to our attention. We apologize for the inconvenience. We are following up with Orbitz to see why it didn't go through.

Holiday Inn Hotel & Suites Lake Charles South, an IHG Hotel

2940 Lake Street, Lake Charles, LA 70601
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