Everything was great! lobby smell is a bit strong but doesn't smell bad. Loved the experience being here. its lur 2 year anniversary and he picked a great spot to spend it at.
EVERYONE we encountered that worked at The Nugget was extremely rude. It was as if no one wanted to be there and hated their job, or at least that's how we felt. Horrible service at all the restaurants and bars and within the casino. I would avoid this place!!
Happy people
The pool area was beautiful
King was good
I love the beautiful rooms and the casino was a lot of fun. It’s like being in Vegas without being in Vegas.
Great staff. Everything you need in one building.
Bed was sloppily made, night tables were very dusty, lower clothes drawer would not stay closed (gravity) , and no hot water one morning. Only 2 sets of towels for my 4 night stay, and I had to ask for towels. No carts for luggage unless you pay bellmen. $15.99 per night resort fee should not apply in winter when not using pool of paid parking.
Bedroom was not very clean. Holes in sheets, and overall poor cleanliness
We enjoyed our stay. It was more crowded than I expected with COVID-19. It was hard to stay socially distant.
Customer service was at a all time low. Inpersonable and not helpful. Sent us running around to try and locate our room and there was not room to be found on our floor walked on both sides of the check in the towers Rush and the Spa side carrying heavy Luggage. was so tired as senior citizens. Wont stay there again,
The hole place was just awesome. The room was the best room we haved ever stayed
Golden Nugget is within a 5-minute walk of Golden Nugget Lake Charles while other popular sites like Lauberge Casino Lake Charles are within a 15-minute stroll. This 1091-room, 4-star resort has a golf course, a full-service spa, and a casino.
Enjoy dining at Vic and Anthony, one of 7 onsite restaurants. You can sip a beverage at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 8 AM to 10:30 AM.
The 1091 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. Guests can expect free WiFi and 42-inch TVs with pay movies. Beds sport premium bedding and bathrooms offer free toiletries. Coffee makers, free local calls, and free bottled water are other standard amenities. Housekeeping is available once per stay.
Golden Nugget Lake Charles features a golf course, a full-service spa, and a casino. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a nightclub, an outdoor pool, and a lazy river.
Everything was great! lobby smell is a bit strong but doesn't smell bad. Loved the experience being here. its lur 2 year anniversary and he picked a great spot to spend it at.
EVERYONE we encountered that worked at The Nugget was extremely rude. It was as if no one wanted to be there and hated their job, or at least that's how we felt. Horrible service at all the restaurants and bars and within the casino. I would avoid this place!!
Thank you for your comments regarding your past stay. Guest comments are very important to us. I apologize our service was not up to our standards on your visit. I have used your comments to coach our housekeeping and front desk team for continued improvement.
Thank you for taking the time to let us know how much you enjoyed your experience at Golden Nugget Lake Charles. We are especially happy to hear that the excellent service you received made such a difference in your most recent visit with us. I have forwarded your wonderful comments to our management team for you.
Happy people
Thank you for taking the time to let us know how much you enjoyed your experience at Golden Nugget Lake Charles. We are especially happy to hear that the excellent service you received made such a difference in your most recent visit with us. I have forwarded your wonderful comments to our management team for you.
The pool area was beautiful
Thank you for taking the time to let us know how much you enjoyed your experience at Golden Nugget Lake Charles. We are especially happy to hear that the excellent service you received made such a difference in your most recent visit with us. I have forwarded your wonderful comments to our management team for you.
King was good
Thank you for taking the time to let us know how much you enjoyed your experience at Golden Nugget Lake Charles. We are especially happy to hear that the excellent service you received made such a difference in your most recent visit with us. I have forwarded your wonderful comments to our management team for you.
I love the beautiful rooms and the casino was a lot of fun. It’s like being in Vegas without being in Vegas.
Thank you for taking the time to let us know how much you enjoyed your experience at Golden Nugget Lake Charles. We are especially happy to hear that the excellent service you received made such a difference in your most recent visit with us. I have forwarded your wonderful comments to our management team for you.
Great staff. Everything you need in one building.
Thank you for taking the time to let us know how much you enjoyed your experience at Golden Nugget Lake Charles. We are especially happy to hear that the excellent service you received made such a difference in your most recent visit with us. I have forwarded your wonderful comments to our management team for you.
Bed was sloppily made, night tables were very dusty, lower clothes drawer would not stay closed (gravity) , and no hot water one morning. Only 2 sets of towels for my 4 night stay, and I had to ask for towels. No carts for luggage unless you pay bellmen. $15.99 per night resort fee should not apply in winter when not using pool of paid parking.
Thank you for your comments regarding your past stay. Guest comments are very important to us. I apologize our service was not up to our standards on your visit. I have used your comments to coach our housekeeping and front desk team for continued improvement.
Thank you for taking the time to let us know how much you enjoyed your experience at Golden Nugget Lake Charles. We are especially happy to hear that the excellent service you received made such a difference in your most recent visit with us. I have forwarded your wonderful comments to our management team for you.
Thank you for taking the time to let us know how much you enjoyed your experience at Golden Nugget Lake Charles. We are especially happy to hear that the excellent service you received made such a difference in your most recent visit with us. I have forwarded your wonderful comments to our management team for you.