Excellent amenities
The hotel was excellent. The room that we had was spacious and clean. The only thing that was missing in the room was a fridge and microwave.
It took me and my wife a time to get a drink at the blue martini I’m guessing she needed more help she was there by herself and she had to go get food
Beautiful room and all the amenities you would need in 1 place!! Will always come to stay there.
I enjoyed my stay.
As expected
Booked for a day/ night stay thinking it’s a “RESORT “ , for $ 400/ night we expected for a very nice and great stay. Disappointing and poor service! Check in time @ 4 pm,but we waited 3 and half hours for room to ready, got our room almost 8 pm… the bathroom had trash from previous guests ( dirty underwear and sanitary napkins- gross! ) .. we asked for shampoo, conditioner n soap so we could shower since we had to hang out at the pool while waiting for our room.. and housekeeping never came to pick up the trash nor provide us with toiletries.., In the morning we saw a house keeper in the hallway, then again we asked for shampoo n conditioner and the lady only had shampoo! I called the front desk and was never able to speak with a “ person “ instead I got transferred to an automated machine with a very long menu o phone of extensions ! We were excited to be checking in a “ RESORT “ to celebrate my sister’s birthday but it was the worst ever experience, couldn’t book online for dining, all the restaurants in the resort had limited seating… waited for 2 hours and had dinner at “ 10 pm” 😩😩😩 checking out was so quick,the front desk person was very rude , no customer care at all! Oh plus we had to pay facility use! 🙁🙁🙁 . NEVER AGAIN will ever book in this hotel/ resort. Marriotts or Hampton properties are far better than this NUGGET hotel!
They do not leave enough items ie, toilet paper, coffee for the length of stay. You have to ask for more
Really gorgeous hotel> Clean and relaxing rooms.
For $200 plus a night, I would’ve liked hot water.
Rooms could be cleaned better we got bedbug bites
Aside from the free valet parking and use of the over crowded pool there is no real advantage to staying at the nugget over another hotel in the area. $700 for a room with a bathtub that didn’t hold water, no mini fridge, a tv that you had to pay to watch anything, and no access to any streaming service. It was very disappointing for the amount of money spent.
Everything was great! lobby smell is a bit strong but doesn't smell bad. Loved the experience being here. its lur 2 year anniversary and he picked a great spot to spend it at.
EVERYONE we encountered that worked at The Nugget was extremely rude. It was as if no one wanted to be there and hated their job, or at least that's how we felt. Horrible service at all the restaurants and bars and within the casino. I would avoid this place!!
Happy people
The pool area was beautiful
Golden Nugget Lake Charles places you within a 15-minute stroll of popular sights such as Lauberge Casino Lake Charles and The Country Club at Golden Nugget. This 1091-room, 4-star resort has a golf course, a full-service spa, and a casino.
Enjoy dining at Vic and Anthony, one of 7 onsite restaurants. You can sip a beverage at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 8 AM to 10:30 AM.
Guests can expect free WiFi and 42-inch TVs with pay movies. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include balconies, sitting areas, and coffee makers. Housekeeping is available once per stay.
Golden Nugget Lake Charles features a golf course, a full-service spa, and a casino. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this beach resort include a nightclub, an outdoor pool, and a lazy river.
Excellent amenities
The hotel was excellent. The room that we had was spacious and clean. The only thing that was missing in the room was a fridge and microwave.
It took me and my wife a time to get a drink at the blue martini I’m guessing she needed more help she was there by herself and she had to go get food
Beautiful room and all the amenities you would need in 1 place!! Will always come to stay there.
I enjoyed my stay.
As expected
Booked for a day/ night stay thinking it’s a “RESORT “ , for $ 400/ night we expected for a very nice and great stay. Disappointing and poor service! Check in time @ 4 pm,but we waited 3 and half hours for room to ready, got our room almost 8 pm… the bathroom had trash from previous guests ( dirty underwear and sanitary napkins- gross! ) .. we asked for shampoo, conditioner n soap so we could shower since we had to hang out at the pool while waiting for our room.. and housekeeping never came to pick up the trash nor provide us with toiletries.., In the morning we saw a house keeper in the hallway, then again we asked for shampoo n conditioner and the lady only had shampoo! I called the front desk and was never able to speak with a “ person “ instead I got transferred to an automated machine with a very long menu o phone of extensions ! We were excited to be checking in a “ RESORT “ to celebrate my sister’s birthday but it was the worst ever experience, couldn’t book online for dining, all the restaurants in the resort had limited seating… waited for 2 hours and had dinner at “ 10 pm” 😩😩😩 checking out was so quick,the front desk person was very rude , no customer care at all! Oh plus we had to pay facility use! 🙁🙁🙁 . NEVER AGAIN will ever book in this hotel/ resort. Marriotts or Hampton properties are far better than this NUGGET hotel!
They do not leave enough items ie, toilet paper, coffee for the length of stay. You have to ask for more
Really gorgeous hotel> Clean and relaxing rooms.
