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Recent guest reviews

Clean and friendly staff

Clean facilities and very approach staff. The covid19 precautions were highly appreciated

Great customer service with a very pleasant staff. Found the COVID precautions easy to adopt

It was a very nice atmosphere. With very nice rooms also

The stay was pleasant. We had car issues upon leaving and the staff and manager were very helpful by calling automotive centers and even letting us stay an hour after checkout time. Will recommend this hotel highly!

Great price for location we needed, was disappointed hot tub was closed for season.

Rooms are musty smelling. Rooms dont have fresh smell

Very nice hotel. The staff was very friendly. The amenities for the hotel were clean and easily accessible.

We were assigned to a room and when we got in room some noisy young people were next door. We mentioned to the front desk clerk and she moved us to another room. Immediately upon opening the door, we noticed a sour odor like a sweaty sour. I walked to a/c and smelled the air and it was sour smelling. We mentioned to the front desk clerk who said she would have it checked the next day so we had no option but to stay in the room.

Our hotel room was adequate. The air conditioner did not cool off the room and our shower did not drain. We came in too late to report the problem, so we made do. This was a one night stay on our way home, to break up a very long road trip.

The staff was great! Location seemed a little sketchy! But overall good experience!

First the positive: The staff was very pleasant, called me by name each time I passed the desk, responded to my needs. The hotel is showing its age, ie rust spots (many) in the bathtub, toilet not flushing properly, AC running constantly with the auto setting not working, hair dryer broken, key card not working. The neighborhood is a little shady so I didn't feel safe at night walking to and from my car.

I hate its so far from the casino's. The bed was so comfortable! The coffee was good but the ready made omlett was raw inside. The pool hot tub was GREAT! I would recommend it if you dont mind driving 16 minutes from L'Burge/Golden Nugget.

Area not to attractive, not many options around to grab a bite to eat

The hotel is slightly outdated and in a poor location. The rooms have a slightly old, damp feel to them. The people were great, but there's another Holiday Inn on the south side of town that is much newer and closer to everything. Still a good trip.

One of the reasons we stayed here was for the pool area. The hot tub was cold first night, reported and the next morning still cool. The staff said they didn't know & that the tub was working.

N Martin Luther King Hwy Lake Charles LA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located 3.1 mi (5 km) from Children's Museum Lake Charles, Holiday Inn Express Hotel & Suites Lake Charles, an IHG Hotel is within a 10-minute drive of other popular attractions like Lake Charles Civic Center. This 81-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Start your day off right with a free buffet breakfast.


Rooms

Holiday Inn Express Hotel & Suites Lake Charles, an IHG Hotel's 81 rooms provide microwaves, refrigerators, and coffee makers. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free local calls, safes, and ironing boards are other standard amenities.


Property features

At Holiday Inn Express Hotel & Suites Lake Charles, an IHG Hotel, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a spa tub, a business center, and a meeting room.

Room options

Suite, 1 King Bed with Sofa bed (Addl Living Area)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Jetted Tub (Addl Living Area)

1 King Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible (Mobil Tub)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express Hotel & Suites Lake Charles, an IHG Hotel

Everyone (10) Couples (7) Business (7) Family (9) Friends (3) Other (2)
5
Family with small children

Clean and friendly staff

By on Jul 5, 2021

Review comment responded on Jul 13, 2021

Thank you for taking the time to let us know about your stay here in Lake Charles. We are glad you enjoyed your stay with us.

4
Everyone

By on Feb 1, 2021

Review comment responded on Feb 22, 2021

Thank you for your feedback. We are happy you enjoyed your stay with us.

5
Everyone

Clean facilities and very approach staff. The covid19 precautions were highly appreciated

By on Aug 6, 2020

5
Family Family

Great customer service with a very pleasant staff. Found the COVID precautions easy to adopt

By , from Lake Charles La on Jul 31, 2020

5
Everyone

It was a very nice atmosphere. With very nice rooms also

By on Mar 17, 2020

Review comment responded on Mar 18, 2020

Thank you for your feedback, we apprecate you!

4
Partner Couples

The stay was pleasant. We had car issues upon leaving and the staff and manager were very helpful by calling automotive centers and even letting us stay an hour after checkout time. Will recommend this hotel highly!

By on Mar 4, 2020

Review comment responded on Mar 11, 2020

Thank you for taking the time to tell us about your experience at our hotel. Your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.

4
Family Family

Great price for location we needed, was disappointed hot tub was closed for season.

By on Feb 2, 2020

Review comment responded on Mar 11, 2020

Thank you for taking the time to tell us about your experience at our hotel. Your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.

5
Everyone

By on Jul 13, 2019

4
Everyone

By on May 5, 2019

5
Everyone

By on Mar 18, 2019

Holiday Inn Express Hotel & Suites Lake Charles, an IHG Hotel

402 N Martin Luther King Hwy, Lake Charles, LA 70601
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