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Horseshoe Bossier Casino & Hotel

4.0 out of 5.0

Recent guest reviews

Our stay was great, but they only had smoking rooms available. The room was nice; it just smelled like cigarettes, so it ruined the experience a bit. Next time, I will make sure we have a non-smoking room.

Good. I played poker my whole stay but I imagine the room was nice.

The desk staff were lovely and very helpful. Upon my arrival, there was a wait because there was only one valet attendant and there was no bellhop to see to my bags. The room was very spacious and well appointed, however, some areas were dusty and there was no extra blanket in the room.

Very clean comfortable room. Would have liked a coffe pot in area easier to use. Would have liked a couple of bottles of water in room.

Disappointed-not at all what I expected--in every way--too costly for an otherwise ordinary room-not worth $91 plus $17 daily fee......food terrible-greasy...

Apparently Horseshoe made some kind of decision to turn their pool into a nightclub. We booked this hotel because we have always enjoyed our stays in the past. But this time we should have turned around in the driveway and gone somewhere else as soon as we stepped out of our car. The music was so loud coming from the pool. It was so loud that our windows were vibrating on the 17th floor above the pool area. Come to find out this is only on Sat and Sunday but we were so out of therenon Monday morning you would have thought the place was on fire. We will NEVER book there again and probably never step foot in the casino just because of this experience. There are too many quieter places to stay.

The was no nightclub in the casino. The room never got cool enough for us. The pool was not opened because it was overcast. The sheets were too small and kept coming off and the ones they replaced them with had rips in them. The Buffett was horrible.

Beautiful property, I will definitely be back again.

Too many nice choices. Not going to stay there again.

Staff was amazing, hotel was gorgeous and close to all the attractions Shreveport/ Bossier have to offer!

Check-In/Check-Out was very smooth - staff was pleasant to talk to - we stayed 1 night & it was a nice experience. A couple of my desirable items were to add/acknowledge stay info on my total rewards card as I am a total rewards member - I'm not asking for any hand-out or special treatment - just some acknowledgement of my stay at the hotel on my total rewards card - I do visit this specific hotel casino quite a bit & that info should show up on my total rewards membership. Another item is the refund of the deposit - it's been 5 days & this is still pending - we paid cash for the resort fee while checking out - we understand that bank's processes are involved but that's true everywhere & it should not take 5 days. I really wish there was some confirmation from hotel that transaction reversal request has been sent to bank. Overall, we really like the entire hotel facade, the rooms & the staff - I definitely plan to stay there again!

Got there on a week night (Thursday). Nice size room. Would have enjoyed a microwave. Could not have afforded the room on a weekend - price was quite high on Fri/Sat.

From the moment a new guest enters this hotel at the front desk they are made to feel like they do not matter to the rude staff. The desk has segregated lines for triple platinum, double diamond, Executive and Peasants...just like AA Airlines Boarding. It doesn't stop there as the restaurants, casino teller et. all have the same segregated system. No one explains the system, yet yells at you if your in the wrong line. When asked why they have such a system the staff says "management (Ceasars) has cameras everywhere and they require us to use the new system. AVOID THIS HOTEL AND CASINO.

Had a great time. Only stayed one night but would have loved to stay longer. The room was clean and comfortable. I didn't like the resort fee of $17 per day, not included in the price of your room and wifi was extra too if you used it in your room.

bell staff was very rude. gambling machines need to be updated. breakfast at Burgers 8 was great. room was clean. needed extra staff at check in.

Room was nice and very comfortable. Enjoyed my stay. Convenient location

Stayed one night with family. Everything was perfect. My son is not 21 yet but was able to hook up PS4 game system to TV in room and was perfectly happy with that.

The hotel is right off I-20, there are many nearby retail businesses and restaurants.

Everyone we encountered were very friendly, the staff and the guests.

Wonderful room and staff. Highly professional and great facility. Nice parking. HUGE Room.

711 Horseshoe Blvd Bossier City LA

Hotel highlights

  • Walking distance to Louisiana Boardwalk
  • Free valet and self parking
  • Onsite dining
  • Spa

Louisiana Boardwalk is a short stroll from Horseshoe Bossier Casino & Hotel, and other popular attractions like R.S. Barnwell Memorial Garden & Art Center are within a couple of miles (3 km). This 606-room, 4-star resort has a full-service spa, a casino, and 5 restaurants. On a river, it's also near RiverView Hall & Theater and Riverview Park.


Dining

Relish the American cuisine at Jack Binions Steak House, one of 5 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

All 606 recently renovated accommodations feature sitting areas. Guests can expect to find WiFi and cable TV. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, coffee makers, and phones are other standard amenities.


Property features

Guests of Horseshoe Bossier Casino & Hotel have access to a full-service spa, a casino, and a nightclub. If you drive, take advantage of free valet parking. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Other amenities at this spa resort include an outdoor pool, a health club, and WiFi in public areas.

Room options

Premium Room, 1 King Bed

King 1 | Sleeps 3

Luxury Room, 2 Queen Beds

Queen 2 | Sleeps 4

Luxury Room, 1 King Bed, Smoking

King 1 | Sleeps 3

Luxury Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Guest reviews for Horseshoe Bossier Casino & Hotel

Everyone (35) Couples (108) Business (56) Family (26) Friends (23) Other (22)
4

great place!

Everyone

Our stay was great, but they only had smoking rooms available. The room was nice; it just smelled like cigarettes, so it ruined the experience a bit. Next time, I will make sure we have a non-smoking room.

By on Oct 4, 2017

5
Everyone

Good. I played poker my whole stay but I imagine the room was nice.

By on Sep 28, 2017

4

overall beautiful hotel and lovely staff.

Everyone

The desk staff were lovely and very helpful. Upon my arrival, there was a wait because there was only one valet attendant and there was no bellhop to see to my bags. The room was very spacious and well appointed, however, some areas were dusty and there was no extra blanket in the room.

By , from Long Island, New York on Sep 17, 2017

5

very nice hotel.

Everyone

Very clean comfortable room. Would have liked a coffe pot in area easier to use. Would have liked a couple of bottles of water in room.

By , from arkansas on Sep 11, 2017

Review comment responded on Sep 16, 2017

Sue, Thank you for choosing the Legendary Horseshoe Casino & Resort to unwind and relax with us! We appreciate your feedback and look forward to having you back soon! Sincerely, Grace A.

2

expected more

Everyone

Disappointed-not at all what I expected--in every way--too costly for an otherwise ordinary room-not worth $91 plus $17 daily fee......food terrible-greasy...

By on Sep 10, 2017

1

if i'd wanted a nightclub i would have gone to one

Everyone

Apparently Horseshoe made some kind of decision to turn their pool into a nightclub. We booked this hotel because we have always enjoyed our stays in the past. But this time we should have turned around in the driveway and gone somewhere else as soon as we stepped out of our car. The music was so loud coming from the pool. It was so loud that our windows were vibrating on the 17th floor above the pool area. Come to find out this is only on Sat and Sunday but we were so out of therenon Monday morning you would have thought the place was on fire. We will NEVER book there again and probably never step foot in the casino just because of this experience. There are too many quieter places to stay.

By , from bossier city la on Aug 24, 2017

3

not what was expected.

Everyone

The was no nightclub in the casino. The room never got cool enough for us. The pool was not opened because it was overcast. The sheets were too small and kept coming off and the ones they replaced them with had rips in them. The Buffett was horrible.

By on Jun 26, 2017

5

give it a try!!!

Everyone

Beautiful property, I will definitely be back again.

By on May 23, 2017

Review comment responded on Jun 7, 2017

Thank you for your kind words and we were so glad we met and exceeded your expectations! We look forward to having you back soon at the Legendary Horseshoe Casino & Resort! Have a Legendary Day! Maggie P

2

terrible odor

Everyone

Too many nice choices. Not going to stay there again.

By on Apr 28, 2017

Review comment responded on May 1, 2017

We pride ourselves on great guest service, and look forward to hearing your feedback about hotel and casino experiences that has exceeded your expectations. Thank you for expressing your concerns and we look forward to having you back soon at the Legendary Horseshoe Casino & Resort. Sincerely, ​​ Maggie P.

5

excellent,gorgeous and very clean hotel!

Everyone

Staff was amazing, hotel was gorgeous and close to all the attractions Shreveport/ Bossier have to offer!

By , from Oak Grove, La on Apr 27, 2017

Review comment responded on May 1, 2017

We just wanted to say THANK YOU for being part of a very special get-away with us. We are over joyed you enjoyed your visit at the Legendary Horseshoe Casino & Resort! We look forward to having you back soon with us! Have a Legendary Day! Maggie P.