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Recent guest reviews

The parking garage was very dirty and smelled like people use it as a restroom. They put us on the 22nd floor after we requested a lower floor said the weren’t using the lower floor room was dirty and smelled. On the second day there had no water for three hours, staff was very rude when we wanted clean towels took us going down to the front desk four times before we received them. The hotel has went down over the last two years I don’t know what the resort fee is for because they have no resort amenities. We will definitely not be back to this hotel.

Had 4 rooms, stayed 5 days and no maid service. Unless you call to schedule maid service do not expects towels, trash to be removed or beds to be made. Plumbing issues, old rooms, so understand you will get what you paid for.

There were no working devices in the room. It took 3 hours for my concerns to FINALLY be addressed. We attempted to get our vehicle from valet to head to dinner, but no one was anywhere to be found. We ended up having to catch an Uber. I would not recommend!

Nothing

Filthy room, tub did not drain. Requested assistance by text to concierge but no response. Went to front desk for a new room… got one but it just as unclean, but at least the tub drained. Limited amenities (no coffee maker or microwave in rooms). Would not recommend.

No coffee pots in the rooms

Staff was extremely courtess and made my stay ver pleasant.

The room was excellent, but don't expect a hot shower. The water pressure is nonexistent on the 20th floor, and the shower would only come on at lukewarm, not hot. So disappointing.

The hotel is nice but the rooms need to be updated and refreshed!

My first room had multiple types of body hair in the sheets. My second room had noisy guests next door to me. The front desk does not answer the phone so if a guest need to contact someone, they have to leave their room and go downstairs. Also, the managers did not log my complaints so I am having an issue getting a refund for the second night. I didn’t stay the full time planner

Love this place every time! Consistent w service, cleanliness, and overall experience!

The staff was amazing and so sweet. we even got our room upgraded. everything was clean and well taken care of.

The rooms were very average,, when requesting supplies like towels the staff was slow on bringing them as when they finally delivered them, they were only the big towels

I like the hotel but was upset about my room. I reserved a king room and was put in a double and the toilet was not cleaned well

Horseshoe Blvd Bossier City LA

Hotel highlights

  • Free WiFi in public areas
  • Free valet and self parking
  • Onsite dining
  • Casino

Horseshoe Bossier Casino & Hotel places you next to Horseshoe Bossier City Casino and within a 10-minute stroll of other popular attractions like Louisiana Boardwalk. This 606-room, 4-star resort welcomes guests with conveniences like a casino, an outdoor pool, and free valet parking.


Dining

There are multiple options for onsite dining with 5 restaurants, including Jack Binions Steak House, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. Start weekends with buffet breakfast, available for a fee from 8:00 AM to 1:00 PM.


Rooms

32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include sitting areas, refrigerators, and safes.


Property features

Horseshoe Bossier Casino & Hotel features a casino, a nightclub, and an outdoor pool. You can put free valet parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a gym, a sauna, and free WiFi in public areas.

Room options

Luxury Room, 1 King Bed

1 King Bed | Sleeps 2

Premium Room, 1 King Bed

1 King Bed | Sleeps 2

Luxury Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Luxury Room, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Horseshoe Bossier Casino & Hotel

Everyone (15) Couples (12) Family (9)
1
Family with small children

The parking garage was very dirty and smelled like people use it as a restroom. They put us on the 22nd floor after we requested a lower floor said the weren’t using the lower floor room was dirty and smelled. On the second day there had no water for three hours, staff was very rude when we wanted clean towels took us going down to the front desk four times before we received them. The hotel has went down over the last two years I don’t know what the resort fee is for because they have no resort amenities. We will definitely not be back to this hotel.

By on Oct 4, 2022

3
Friends Business Business

Had 4 rooms, stayed 5 days and no maid service. Unless you call to schedule maid service do not expects towels, trash to be removed or beds to be made. Plumbing issues, old rooms, so understand you will get what you paid for.

By on Sep 7, 2022

1
Partner Couples

There were no working devices in the room. It took 3 hours for my concerns to FINALLY be addressed. We attempted to get our vehicle from valet to head to dinner, but no one was anywhere to be found. We ended up having to catch an Uber. I would not recommend!

By on Sep 5, 2022

1
Family

Nothing

By on Jul 23, 2022

1
Partner Couples Business Business

Filthy room, tub did not drain. Requested assistance by text to concierge but no response. Went to front desk for a new room… got one but it just as unclean, but at least the tub drained. Limited amenities (no coffee maker or microwave in rooms). Would not recommend.

By , from Pineville on Jun 26, 2022

4
Family

No coffee pots in the rooms

By on Jun 10, 2022

5
Friends

Staff was extremely courtess and made my stay ver pleasant.

By on Apr 28, 2022

5
Everyone

By on Apr 15, 2022

5
Everyone

By on Jan 31, 2022

5
Partner Couples

The room was excellent, but don't expect a hot shower. The water pressure is nonexistent on the 20th floor, and the shower would only come on at lukewarm, not hot. So disappointing.

By on Jan 24, 2022

Horseshoe Bossier Casino & Hotel

711 Horseshoe Blvd, Bossier City, LA 71111
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