The kids arcade is a mess the games do not work and they will not refund you on paying for coins. When asked the hotel staff they said they are not responsible for the arcade refunds or fixing them or even putting up signs for others to be warned that the games are not working
Check in was smooth but once we got up to the room, it was locked from the inside. We had to drag our bags back downstairs to the front desk who told us we would have to wait for maintenance since they didn’t have any other available rooms. I should also mention we had our 18 month old with us and it was midnight. Anyhow, after waiting in the lobby for 30 minutes, miraculously a room became available as someone had “cancelled”…after midnight. Maintenance still hadn’t shown up by that time so they gave us the other room. The room itself was fine. It was clean and rather large though no sitting areas and no large mirror. The rest of the hotel and grounds were just ok. It smelled like smoke (due to the open casino area and wafting cigarette smoke from there), the restaurants weren’t very nice and did not accommodate a vegetarian diet at all. Even the reservations only restaurant, Rosewater, said they could only prepare a salad. I think that’s pretty ridiculous for a semi-formal restaurant. So we had to drive into Orange, TX daily to get meals. The pool was ok. The slide was pretty fun and the hot tub was fine. But there was no service at the pool. It would have been nice to sit by the pool and order a drink. Overall, pretty disappointing trip but I guess my expectations of a place in Vinton, LA were probably too high.
Staffs are very friendly and useful during staying. The room is spacious and clean. Like the horse races in this location. It’s a bonus!
It is very well maintained and the staff are friendly
Inexpensive hotel stay wish the coffee in the room was better but all else was good
Perfect 👏
Delta Downs Racetrack Casino Hotel places you next to Delta Downs Racetrack Casino and within a 10-minute drive of Niblett's Bluff Park. This 3.5-star hotel welcomes guests with 370 rooms and conveniences like a casino, free self parking, and a gym.
This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. You can sip a beverage at the coffee shop/cafe. Local cuisine breakfast is offered for a fee each morning from 8:00 AM to 11:00 AM.
Guests can expect free wired Internet and 40-inch flat-screen TVs. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and ironing boards.
Guests of Delta Downs Racetrack Casino Hotel have access to a casino, a gym, and a seasonal outdoor pool. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a vending machine, an ATM, and a porter/bellhop.
The kids arcade is a mess the games do not work and they will not refund you on paying for coins. When asked the hotel staff they said they are not responsible for the arcade refunds or fixing them or even putting up signs for others to be warned that the games are not working
Check in was smooth but once we got up to the room, it was locked from the inside. We had to drag our bags back downstairs to the front desk who told us we would have to wait for maintenance since they didn’t have any other available rooms. I should also mention we had our 18 month old with us and it was midnight. Anyhow, after waiting in the lobby for 30 minutes, miraculously a room became available as someone had “cancelled”…after midnight. Maintenance still hadn’t shown up by that time so they gave us the other room. The room itself was fine. It was clean and rather large though no sitting areas and no large mirror. The rest of the hotel and grounds were just ok. It smelled like smoke (due to the open casino area and wafting cigarette smoke from there), the restaurants weren’t very nice and did not accommodate a vegetarian diet at all. Even the reservations only restaurant, Rosewater, said they could only prepare a salad. I think that’s pretty ridiculous for a semi-formal restaurant. So we had to drive into Orange, TX daily to get meals. The pool was ok. The slide was pretty fun and the hot tub was fine. But there was no service at the pool. It would have been nice to sit by the pool and order a drink. Overall, pretty disappointing trip but I guess my expectations of a place in Vinton, LA were probably too high.
We strive to provide a five-star experience to our guests on every visit and we're disappointed that we did not achieve that for you. Please get in touch with us directly through our official property website so we can help.
Staffs are very friendly and useful during staying. The room is spacious and clean. Like the horse races in this location. It’s a bonus!
Thanks for the review! We are ecstatic to see you enjoyed our rooms, friendly guest service, and the horse races. We can't wait to welcome you back in the future.
It is very well maintained and the staff are friendly
Thank you for this great review. We are glad that you enjoyed your stay and can't wait to welcome you back with us again soon.
We appreciate you leaving us this incredible review. We are so glad that you enjoyed your time as our guest. We are looking forward to welcoming you back again soon.
Inexpensive hotel stay wish the coffee in the room was better but all else was good
Thank you for this incredible review. We can't wait to have you back with us again soon.
Perfect 👏
Thank you for your review!
We're disappointed to see your experience wasn't perfect and would like to learn more so we can help. Please contact us directly through our official property website.