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Sam's Town Hotel and Casino

3.5 out of 5.0

Recent guest reviews

I did not stay there an they charged me anyway an wont refund my money

The water pressure in the room was absent. This is not the usual, nor was it corrected.

Valet was waiting outside for any help needed or questions answered

Kinda scary. Not a good part of town. I don't mind them requesting a deposit but 3 to 5 business days before they return my $100 is unacceptable.

2nd time . Everything was perfect . Will stay again

Friendly and helpful staff members. The iron in my room did not work, but it was not a critical issue and I did not complain to anyone. Just left a note with the iron.

great staff, clean facilities, free parking. Casino great

No WiFi in my room. Pool was closed . Had no access to WiFi in my room informed staff of problems they were not able to address my issues. Transfer me to outside service provider and issues was not resolved. Will not book here again! Took teenagers with me so I could take care of Personal business . Pack up and left.

So crazy smokie could even gamble. It was bad. The rooms were good except when we got there att 2 in the am we had to wait another hour for them to clean a room.

It was clean nice reasonably priced. They poured a mean drink , we won on some buffalo game and walked around the whole night screaming buffaloooooooo Would highly recommend

Dirty bathroom shower and floors. Room cleanliness is poor.

315 Clyde Fant Parkway Shreveport LA

Hotel highlights

  • Walking distance to Shreveport Convention Center
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Freestate within a short walk of Shreveport Convention Center, Sam's Town Hotel and Casino is within a mile (2 km) of other popular sights such as Louisiana Boardwalk. This 514-room, 3.5-star hotel has a full-service spa, a casino, and 3 restaurants.


Dining

Enjoy dining at William B's, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is served each morning for a fee.


Rooms

A TV comes with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and a safe.


Property features

Guests of Sam's Town Hotel and Casino have access to a full-service spa, a casino, and a nightclub. Free valet and self parking are available—or if you're not driving, take the free airport shuttle during limited hours. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Other amenities at this spa hotel include an outdoor pool, a fitness center, and a spa tub.

Room options

Luxury Room, 1 King Bed, Smoking

King 1 | Sleeps 4

Luxury Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Luxury Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Sam's Town Hotel and Casino

Everyone (90) Couples (102) Business (46) Family (27) Other (14) Friends (19)
1
Everyone

I did not stay there an they charged me anyway an wont refund my money

By on Jul 10, 2019

Review comment responded on Jul 12, 2019

Thank you for bringing this to our attention. We will investigate this situation. We hope that we can have you back as our guest again soon.

4
Everyone

The water pressure in the room was absent. This is not the usual, nor was it corrected.

By on Jul 5, 2019

Review comment responded on Jul 6, 2019

We apologize for this issue you encountered during your stay and for the inconvenience it caused. Thank you for informing us of this matter so it can be addressed and necessary improvements made.

3
Everyone

By on Jun 22, 2019

Review comment responded on Jun 26, 2019

We are sorry your stay did not exceed your expectations.

4
Families

Valet was waiting outside for any help needed or questions answered

By on Jun 20, 2019

Review comment responded on Jun 26, 2019

Thanks for staying with us.

2
Everyone

By on Jun 14, 2019

Review comment responded on Jun 26, 2019

We are sorry you were unhappy with your visit with us.

2
Partner Couples

Kinda scary. Not a good part of town. I don't mind them requesting a deposit but 3 to 5 business days before they return my $100 is unacceptable.

By on Jun 11, 2019

Review comment responded on Jun 19, 2019

We are sorry that your stay did not exceed your expectations.

4
Everyone

By on May 29, 2019

Review comment responded on May 30, 2019

Thanks for staying with us. We appreciate your feedback! Please come back and see us again.

4
Everyone

By on May 25, 2019

Review comment responded on May 26, 2019

Thank you for staying with us. We appreciate the feedback! When the opportunity presents itself, please come back and see us again.

5
Everyone

By on May 10, 2019

Review comment responded on May 13, 2019

Thank you for visiting us! We’d love to have you visit again.

5
Everyone

By on Apr 30, 2019

Review comment responded on May 1, 2019

Thank you so much for staying with us. We are ecstatic that you enjoyed your stay and sincerely appreciate your feedback! It is our hope that when the opportunity presents itself, that you will come back and visit with us once more.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.