Staff awesome. Hotel comfortable. No problems Will invite others
Someone removed items out of room during cleanup. It was reported that I was a No Show. This was very disheartening for someone to go through my items.
Beds are not comfortable, they had old beds and they used a padded sheet to make it feel the beds had foam mattress. My shower experience horrible, water was clogging up. Was shock to see that the toilet sit plastic was peeling off. When getting ready for bed saw stain mark on the sheets and the comforter. What hotel has a customer stay like this! I would never stay ever in comforts inn in Shreveport, LA
I took my two boys and 3 of their friends for a one night stay. The boys immediately wanted to go to the indoor pool. The chlorine level was obviously very high as the smell of it was very overwhelming, but I contributed the strong smell to the closed in facility. The boys started swimming and after a while, one by one they started complaining of burning eyes, coughing, spitting up, and sneezing uncontrollably. We left the pool and these symptoms continued ALL NIGHT and the next morning. When I complained to the manager, I was told that the chlorine level tested perfect (as all 5 children stood coughing and sneezing with burning eyes). When I questioned why the pool was currently closed, the manager said she didn't know why. Appalling!!! It's a sad day when a manager has no sympathy for 5 sick children in an effort to save face.
Our stay was the best part of our trip..prompt polite service and convenient location
We only stayed one night but I had no complaints other than the bed hurt my back. Other than that it was great! Great location, friendly staff, the indoor pool was a HUGE hit with my 6 year old. Overall, I would recommend this hotel to people.
Hotel staff were very helpful as my son was going to arrive before us and they let him get into the room ahead of our arrival. Location is west of downtown, but still close to most things. Breakfast was mediocre, although it was better on Sunday morning than the Saturday - food ran out quickly and was replaced more slowly.
Rooms were nice and workers were very professional and courteous.
Check in was easy and the complementary breakfast was pretty good. Everything was clean and the staff was friendly. I'd stay there again.
Very friendly on check in and had a choice of rooms. Great location and the room was the best I have been in in a while.
Very enjoyable stay. Super clean, comfortable bed, nice amenities. Close to restaurants. Would definitely stay here again.
Very clean rooms with very comfortable beds
Overall, my stay at the Comfort Suites Shreveport was satisfactory. However, my check-in experience was extremely frustrating. After carrying all of my things up to the room they originally gave me, I opened the door to find that someone was already (or still) occupying that room. I carried my things back down to the front desk, then back up to another room only to find that it had not been cleaned - the sheets had been stripped from the bed and the bathroom had not been touched by housekeeping. I at least had a secure place to leave my belongings this time while I went back to the front desk to straighten things out. The next room they provided was also occupied. Tired of playing musical rooms, I left my things in the "dirty" room and, needing to run errands anyway, asked that it be cleaned while I was gone. When I arrived back later that night, the room had been cleaned, but I had to make another trip down to the front desk as the key I had used earlier no longer worked. Once in the room, I found it to be (finally) clean and comfortable.
Comfort Suites Shreveport places you within a 15-minute drive of popular attractions such as Louisiana Boardwalk and Horseshoe Bossier City Casino. This 77-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free full breakfast is served each morning from 6 AM to 10 AM.
All 77 rooms feature sofa beds, microwaves, and refrigerators. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include coffee makers, free weekday newspapers, and free local calls.
At Comfort Suites Shreveport, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, free newspapers, and laundry facilities.
Staff awesome. Hotel comfortable. No problems Will invite others
Thank you for taking time to review our hotel. We appreciate your feedback.
Someone removed items out of room during cleanup. It was reported that I was a No Show. This was very disheartening for someone to go through my items.
Beds are not comfortable, they had old beds and they used a padded sheet to make it feel the beds had foam mattress. My shower experience horrible, water was clogging up. Was shock to see that the toilet sit plastic was peeling off. When getting ready for bed saw stain mark on the sheets and the comforter. What hotel has a customer stay like this! I would never stay ever in comforts inn in Shreveport, LA
Thank you for your feedback concerning your stay with us. We are so sorry that you did not enjoy your stay with us. We strive each day to ensure that all of our guests are satisfied and regret that we failed you.
I took my two boys and 3 of their friends for a one night stay. The boys immediately wanted to go to the indoor pool. The chlorine level was obviously very high as the smell of it was very overwhelming, but I contributed the strong smell to the closed in facility. The boys started swimming and after a while, one by one they started complaining of burning eyes, coughing, spitting up, and sneezing uncontrollably. We left the pool and these symptoms continued ALL NIGHT and the next morning. When I complained to the manager, I was told that the chlorine level tested perfect (as all 5 children stood coughing and sneezing with burning eyes). When I questioned why the pool was currently closed, the manager said she didn't know why. Appalling!!! It's a sad day when a manager has no sympathy for 5 sick children in an effort to save face.
I am, again, very sorry that your children got sick. As it was stated to you, we had professionals come out and test the water and nothing was found to have caused any issue. Our pool was closed due to the weekend traffic coming since it was Friday. It is our intentions for all of our guests to enjoy their selves while staying with us and I am very sorry the children were sick.
Our stay was the best part of our trip..prompt polite service and convenient location
We only stayed one night but I had no complaints other than the bed hurt my back. Other than that it was great! Great location, friendly staff, the indoor pool was a HUGE hit with my 6 year old. Overall, I would recommend this hotel to people.
Hotel staff were very helpful as my son was going to arrive before us and they let him get into the room ahead of our arrival. Location is west of downtown, but still close to most things. Breakfast was mediocre, although it was better on Sunday morning than the Saturday - food ran out quickly and was replaced more slowly.
Rooms were nice and workers were very professional and courteous.
Check in was easy and the complementary breakfast was pretty good. Everything was clean and the staff was friendly. I'd stay there again.
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