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Recent guest reviews

Check in was fast. Yard was clean . Room was very nice.

No

Staff awesome. Hotel comfortable. No problems Will invite others

Someone removed items out of room during cleanup. It was reported that I was a No Show. This was very disheartening for someone to go through my items.

Beds are not comfortable, they had old beds and they used a padded sheet to make it feel the beds had foam mattress. My shower experience horrible, water was clogging up. Was shock to see that the toilet sit plastic was peeling off. When getting ready for bed saw stain mark on the sheets and the comforter. What hotel has a customer stay like this! I would never stay ever in comforts inn in Shreveport, LA

I took my two boys and 3 of their friends for a one night stay. The boys immediately wanted to go to the indoor pool. The chlorine level was obviously very high as the smell of it was very overwhelming, but I contributed the strong smell to the closed in facility. The boys started swimming and after a while, one by one they started complaining of burning eyes, coughing, spitting up, and sneezing uncontrollably. We left the pool and these symptoms continued ALL NIGHT and the next morning. When I complained to the manager, I was told that the chlorine level tested perfect (as all 5 children stood coughing and sneezing with burning eyes). When I questioned why the pool was currently closed, the manager said she didn't know why. Appalling!!! It's a sad day when a manager has no sympathy for 5 sick children in an effort to save face.

Our stay was the best part of our trip..prompt polite service and convenient location

We only stayed one night but I had no complaints other than the bed hurt my back. Other than that it was great! Great location, friendly staff, the indoor pool was a HUGE hit with my 6 year old. Overall, I would recommend this hotel to people.

Hotel staff were very helpful as my son was going to arrive before us and they let him get into the room ahead of our arrival. Location is west of downtown, but still close to most things. Breakfast was mediocre, although it was better on Sunday morning than the Saturday - food ran out quickly and was replaced more slowly.

Rooms were nice and workers were very professional and courteous.

Check in was easy and the complementary breakfast was pretty good. Everything was clean and the staff was friendly. I'd stay there again.

Very friendly on check in and had a choice of rooms. Great location and the room was the best I have been in in a while.

Very enjoyable stay. Super clean, comfortable bed, nice amenities. Close to restaurants. Would definitely stay here again.

Very clean rooms with very comfortable beds

Financial Circle Shreveport LA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located 1.1 mi (1.8 km) from Shreve Memorial Library, Comfort Suites Shreveport West I-20 is within a 10-minute drive of Mooretown Public Art Project. This 77-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free full breakfast is served each morning from 6 AM to 10 AM.


Rooms

Guests can expect free WiFi and flat-screen TVs with cable channels. Sofa beds, refrigerators, and microwaves are other standard amenities.


Property features

At Comfort Suites Shreveport West I-20, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, free newspapers, and laundry facilities.

Room options

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 3

Suite, Multiple Beds, Accessible, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Comfort Suites Shreveport West I-20

Everyone (7) Couples (3) Business (1) Family (6)
5
Family with small children

Check in was fast. Yard was clean . Room was very nice.

By , from Lubbock on Mar 15, 2024

5
Everyone

By on Feb 24, 2024

5
Everyone

By on Jun 30, 2022

3
Partner Couples

No

By on Jul 15, 2021

Review comment responded on Aug 3, 2021

We appreciate your feedback.

4
Everyone

By on Apr 11, 2021

Review comment responded on Apr 24, 2021

We appreciate your rating.

5
Family

Staff awesome. Hotel comfortable. No problems Will invite others

By on Aug 7, 2019

Review comment responded on Sep 4, 2019

We appreciate your business. Thank you for your feedback.

4
Everyone

By on Dec 21, 2018

Review comment responded on Jan 4, 2019

Thank you for taking time to review our hotel. We appreciate your feedback.

3

close to university

Everyone

Someone removed items out of room during cleanup. It was reported that I was a No Show. This was very disheartening for someone to go through my items.

By on Feb 28, 2017

1

not a comforts inn

Everyone

Beds are not comfortable, they had old beds and they used a padded sheet to make it feel the beds had foam mattress. My shower experience horrible, water was clogging up. Was shock to see that the toilet sit plastic was peeling off. When getting ready for bed saw stain mark on the sheets and the comforter. What hotel has a customer stay like this! I would never stay ever in comforts inn in Shreveport, LA

By , from texas on Aug 16, 2016

Review comment responded on Sep 17, 2016

Thank you for your feedback concerning your stay with us. We are so sorry that you did not enjoy your stay with us. We strive each day to ensure that all of our guests are satisfied and regret that we failed you.

2

horrible management

Everyone

I took my two boys and 3 of their friends for a one night stay. The boys immediately wanted to go to the indoor pool. The chlorine level was obviously very high as the smell of it was very overwhelming, but I contributed the strong smell to the closed in facility. The boys started swimming and after a while, one by one they started complaining of burning eyes, coughing, spitting up, and sneezing uncontrollably. We left the pool and these symptoms continued ALL NIGHT and the next morning. When I complained to the manager, I was told that the chlorine level tested perfect (as all 5 children stood coughing and sneezing with burning eyes). When I questioned why the pool was currently closed, the manager said she didn't know why. Appalling!!! It's a sad day when a manager has no sympathy for 5 sick children in an effort to save face.

By , from Shreveport ,La on Jul 30, 2016

Review comment responded on Mar 19, 2024

I am, again, very sorry that your children got sick. As it was stated to you, we had professionals come out and test the water and nothing was found to have caused any issue. Our pool was closed due to the weekend traffic coming since it was Friday. It is our intentions for all of our guests to enjoy their selves while staying with us and I am very sorry the children were sick.

Comfort Suites Shreveport West I-20

6715 Financial Circle, Shreveport, LA 71129
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