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Recent guest reviews

This was an older hotel. But it was very clean, the non-smoking room was not smoky-smelling, and even though the hotel was fairly booked, it was quiet.

I arrived later than i had expected. When l entered I was treated with kindness and respect. My room was clean and everything I needed was there. Most of all it was quiet, I was able to park very near my room and room 218 has a view. Not like the Grand Canyon but a view.

Eva at check in is an example of great customer service

Great location. Rooms nicely done with full ammenities. Breakfast has a great variety. Friendly service. Overall great value!

Nice place only negative was some stains on the carpet.

Fair pricing. Nice hotel for the area . Staff very friendly.

Stayed here for an overnight stay with a friend to do some wine tastings. We weren't spending much time in the hotel, but it was conveniently located and the price was fairly priced. Check in was fine, the girl working was pleasant. My friend and I returned to the hotel late on Saturday night, 10/27 and there was an employee who was outside, I believe maybe Front Desk, she had a nametag on. She was friendly by saying hello but made a very strange comment to us as we walked by. She said something like, "Oh wow, you are beautiful ladies, Joe (or some man's name) would love you, he's a real big boy!" It was very odd and put us off a bit.

Recently renovated hotel. Friendly staff. Restaurant on site with live music almost every night. Gym, pool, hot tube in premises also.

I was called by the hotel a month prior to my stay to see what needs I might have because I was booked in a handicap room. I had only requested a queen bed when I booked so was not aware I was even in a handicap room. I of course agreed to be moved so the hotel could accommodate another guest. Because of this when I arrived at the hotel I was informed I had been upgraded to a casita !

Stayed in Cottonwood for the night after the Verde Canyon train ride. The place is older, but very well kept and the staff was excellent. They do have a full breakfast, but seating is limited so get down there early. The room was comfortable and the beds were pretty firm and comfortable. We went on to Sedona and my wife realized that she left her dress shoes in the room, so we called and the front desk employee and she was able to ask one of the cleaning ladies and they located them, so we drove back and got them. Was disappointed that the jacuzzi was closed for the season. Very clean rooms, nice grounds and close to all that you need. Mexican restaurant right next to it, but we did not try it. All in all, I would stay there again when in Cottonwood.

The beds were great we didn't want to leave. We wanted to take the beds home with us.

Would give this a 0 rating but not system won't let us. We had to cancel our reservation due to the main highway being closed for several hours and not being able to get there. Not only did the hotel refuse to refund our money they lied to Orbitz and and said we were on our way they just talked to us. We called back the following day and they told Orbitz we no showed. It was beyond our control that we could not make it and a good hotel would refund the money. We have also decided to NEVER do business with Orbitz again. After spending $1000s over the years booking with them we are done and they don't seem to care.

S Main St Cottonwood AZ

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Best Western Cottonwood Inn places you within 3 miles (5 km) of popular attractions like Clemenceau Heritage Museum and Old Town Center for the Arts. This 77-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free full breakfast, served each morning from 6:00 AM to 9:00 AM. Enjoy a leisurely bite to eat at Plaza Bonita, the hotel's onsite restaurant.


Rooms

All 77 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are also available.


Property features

Guests staying at Best Western Cottonwood Inn enjoy an outdoor pool, a spa tub, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 45.00 per person one-way. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, Multiple Beds, Non Smoking

1 King Bed and 1 Queen Bed | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking (Upstairs)

1 King Bed | Sleeps 2

Guest reviews for Best Western Cottonwood Inn

Everyone (24) Couples (2) Family (2) Friends (1)
4
Partner Couples

This was an older hotel. But it was very clean, the non-smoking room was not smoky-smelling, and even though the hotel was fairly booked, it was quiet.

By on Feb 6, 2021

Review comment responded on Feb 6, 2021

Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay experience. I'm very pleased your visit was more than satisfactory. We look forward to having you as our guest again in the future

5
Family

I arrived later than i had expected. When l entered I was treated with kindness and respect. My room was clean and everything I needed was there. Most of all it was quiet, I was able to park very near my room and room 218 has a view. Not like the Grand Canyon but a view.

By , from Trabuco Canyon, CA on Dec 22, 2020

Review comment responded on Dec 22, 2020

Good Morning! Thank you so much for the wonderful review. The staff and I care very much for our guests and I'm happy your visit was more than satisfactory. We look forward to having you as our guest again in the future

5
Everyone

By on Dec 11, 2020

Review comment responded on Dec 15, 2020

Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay experience. I'm very pleased your visit was more than satisfactory. We look forward to having you as our guest again in the future

4
Everyone

By on Feb 17, 2020

Review comment responded on Feb 18, 2020

Thank you for taking the time to review us with 4 stars. What can we do to make that 4 a 5? I value any comments that can be used to improve our guest satisfaction. I hope that you will consider staying with us again

4
Everyone

By on Oct 24, 2019

Review comment responded on Oct 25, 2019

Thank you for taking the time to review us with 4 stars. What can we do to make that 4 a 5? I value any comments that can be used to improve our guest satisfaction. I hope that you will consider staying with us again.

4
Friends

Eva at check in is an example of great customer service

By on Oct 13, 2019

Review comment responded on Oct 13, 2019

Good Morning! Thank you so much for the wonderful review. The staff and I care very much for our guests and I'm happy your visit was more than satisfactory. We look forward to having you as our guest again in the future

5
Family

Great location. Rooms nicely done with full ammenities. Breakfast has a great variety. Friendly service. Overall great value!

By on Sep 9, 2019

Review comment responded on Sep 17, 2019

Dear Hotel Guest Thank you for rating your stay. We hope you will visit us again in the future.

1
Everyone

By on Jul 7, 2019

Review comment responded on Jul 8, 2019

We apologize for not meeting your expectations and hope that you will give us another opportunity to provide you with a better experience.

4
Partner Couples

Nice place only negative was some stains on the carpet.

By on Apr 27, 2019

Review comment responded on May 13, 2019

Thank you for taking the time to review the hotel. I value any comments that can be used to improve our guest satisfaction. We look forward to having you as our guest again in the future.

4
Everyone

By on Apr 19, 2019

Review comment responded on May 13, 2019

Thank you for rating your stay. I hope you will consider staying with us again so we can provide you with a better experience.

Best Western Cottonwood Inn

993 S Main St, Cottonwood, AZ 86326
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