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Recent guest reviews

Great place

Very eco friendly and staff are nice. Easy check in. Shops and restaurants are extremely close. They don’t offer any breakfast but have free coffee in the lobby. The train depot made the whole experience great for families.

Our room had mold around the caulk area of the shower and an unpleasant odor. Mentioned this to the front desk and they just said ok, will let maintenance know

I think they need water to drink. An urn of coffee, hot chocolate, tea near fireplace would be nice

AC did not work properly and beds are not comfortable. Not enough plugs by beds.

Not what I expected-lots of people there and very busy. Their site listed laundry facilities, but in reality laundry had to be done off site in the RV camp ground. Boo! Hiss! We went to a laundromat in town which was not very clean or convenient, but we got our laundry done.

I did not care for the gravel or cinder rock on the walkways.

Nice hotel with nice area. Limited parking but overall good experience

The hotel had an old-school, rustic feel with modern amenities. I also liked it's close proximity to I-40, historic rt 66 and the train station.

Very nice and clean!

As always we had another great stay we will be coming back later in the year for Christmas : )

Nice looking hotel. Comfortable and clean rooms. Excellent staff

No sanitizer spray in the gym. Even after I called and notified the front desk, still none was brought in to wipe down equipment. Everything else was lovely.

Wasn't quite as "quiet" as we hoped - our room backed on to a kennel or at least a residential area of barking dogs. Other than that, we enjoyed our stay - lovely location and friendly/helpful staff.

Perfect for families, with plenty of amenities, right in the middle of a classic Route 66 town!

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N. Grand Canyon Blvd. Williams AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Grand Canyon Railway Hotel places you within a short walk of Thunder Eagle Native Art and within a mile (2 km) of Canyon Coaster Adventure Park. This 298-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Get an energy boost at the coffee shop/cafe, or grab a drink at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include coffee makers, ironing boards, and desks.


Property features

Guests of Grand Canyon Railway Hotel have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a spa tub, conference space, and a business center.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Grand Canyon Railway Hotel

Everyone (15) Couples (5) Family (15)
5
Family

Great place

By on Apr 26, 2023

Review comment responded on Apr 26, 2023

Thank you for staying with us and sharing your feedback. We appreciate it.

4
Family with small children

Very eco friendly and staff are nice. Easy check in. Shops and restaurants are extremely close. They don’t offer any breakfast but have free coffee in the lobby. The train depot made the whole experience great for families.

By on Apr 14, 2023

Review comment responded on Apr 14, 2023

Thank you so much for sharing your review with us. We truly appericiate that you took the time to give us you feedback.

3
Family

Our room had mold around the caulk area of the shower and an unpleasant odor. Mentioned this to the front desk and they just said ok, will let maintenance know

By on Mar 25, 2023

Review comment responded on Mar 28, 2023

We apologize for the condition of your shower and we will definitely inform the department manager. Thank you for taking the time to share your review with us. We appericiate your feedback.

5
Everyone

By on Nov 8, 2022

4
Friends

I think they need water to drink. An urn of coffee, hot chocolate, tea near fireplace would be nice

By on Nov 4, 2022

Review comment responded on Nov 5, 2022

Thank you for staying with us and sharing your feedback. We appreciate it!

4
Everyone

By on Oct 10, 2022

2
Friends

AC did not work properly and beds are not comfortable. Not enough plugs by beds.

By on Aug 18, 2022

Review comment responded on Aug 18, 2022

We apologize for any inconveniences this may have caused you during your stay with us. We appreciate you taking the time to share your feedback. Thank you.

4
Family

Not what I expected-lots of people there and very busy. Their site listed laundry facilities, but in reality laundry had to be done off site in the RV camp ground. Boo! Hiss! We went to a laundromat in town which was not very clean or convenient, but we got our laundry done.

By on Apr 11, 2022

Review comment responded on Apr 11, 2022

So sorry for any inconvenience that this may have caused you during your stay here at the Grand Canyon Railway Hotel

5
Everyone

By on Mar 8, 2022

4
Family

I did not care for the gravel or cinder rock on the walkways.

By on Feb 24, 2022

Review comment responded on Feb 25, 2022

Thank you for staying with us and sharing your feedback. We appreciate it!

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