Holiday Inn Express & Suites Williams by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Williams by IHG

Free daily buffet breakfast
Exterior
Exterior
Desk, laptop workspace, blackout drapes, soundproofing
Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1150 W. Cataract Lake Road, Williams, AZ, 86046
  • Place, Williams Visitor Center
    ‪10 min walk‬
  • Place, Pete's Route 66 Gas Station Museum
    ‪12 min walk‬
  • Place, Canyon Coaster Adventure Park
    ‪2 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪35 min drive‬

Room options

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(81 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

  • 429 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 426 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Williams

Located in Downtown Williams, Holiday Inn Express & Suites Williams by IHG is a leisurely stroll from sights such as Williams Visitor Center and Thunder Eagle Native Art. This 3-star hotel has 81 rooms and welcomes guests with free breakfast, a full-service spa, and a 24-hour gym.

What's nearby

  • Williams Visitor Center - 10 min walk - 0.6 miles
  • Thunder Eagle Native Art - 10 min walk - 0.6 miles
  • Pete's Route 66 Gas Station Museum - 12 min walk - 0.7 miles
  • Canyon Coaster Adventure Park - 2 min drive - 1.4 miles
  • Kaibab National Forest Headquarters - 3 min drive - 1.2 miles

Getting around

  • Williams Depot - 12 min walk
  • Flagstaff Pulliam Field (FLG) - 37 min drive

Restaurants

  • ‪Love's Travel Stop - ‬3 min drive
  • ‪Maverick Fuel - ‬2 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Circle K - ‬13 min walk
  • ‪The Long Horn Saloon - ‬19 min walk

About this property

Holiday Inn Express & Suites Williams by IHG

Guests staying at Holiday Inn Express & Suites Williams by IHG enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and securing valuables. Other amenities at this spa hotel include a business center, coffee/tea in a common area, and free newspapers.
45-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 3 floors
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 9 2025 to April 20 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night, plus a deposit of USD 100 per stay
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 50.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Williams Hotel
Holiday Inn Express Williams
Holiday Inn Express Suites Williams
Holiday Inn Express Suites Williams by IHG
Holiday Inn Express Suites Williams an IHG Hotel
Holiday Inn Express & Suites Williams by IHG Hotel
Holiday Inn Express & Suites Williams by IHG Williams
Holiday Inn Express & Suites Williams by IHG Hotel Williams

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express & Suites Williams by IHG?

Holiday Inn Express & Suites Williams by IHG provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Williams by IHG?

As of Mar 18, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Williams by IHG on Mar 22, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Holiday Inn Express & Suites Williams by IHG?

This hotel is situated in Downtown Williams within a short 17-minute walk of Pete's Route 66 Gas Station Museum and also 20 minutes on foot from Kaibab National Forest Headquarters. You'll also find Thunder Eagle Native Art and Buckskinner Park less than a mile away.

Is parking available on site at Holiday Inn Express & Suites Williams by IHG?

Yes, uncovered self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is a spa located at Holiday Inn Express & Suites Williams by IHG?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Holiday Inn Express & Suites Williams by IHG include a casino at the property?

No, Holiday Inn Express & Suites Williams by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Williams by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Express & Suites Williams by IHG?

Couples staying at this hotel will appreciate amenities like a hydromassage showerhead and free wired internet as well as a full-service spa.

Does Holiday Inn Express & Suites Williams by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Williams by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express & Suites Williams by IHG serves free buffet breakfast each morning from its snack bar.

Does Holiday Inn Express & Suites Williams by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Holiday Inn Express & Suites Williams by IHG for a fee of USD 50 per pet, per night. A deposit of USD 100 per stay is collected.

Does Holiday Inn Express & Suites Williams by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Williams by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Williams by IHG.

Holiday Inn Express & Suites Williams by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 468 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

GUSTAVO

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
no pool and or jacuzzi available, they advertised that they have it and when we arrived they told us that were out of service.
Stayed 1 night in Dec 2025

2/10 Terrible

Steve

Traveled with family and small children
Disliked: Amenities
We did not enjoy our stay. I stood at the front desk for like 5 minutes before some one came to check us in and then I picked this hotel specifically for the indoor pool and we showed up to find out it was closed! The rooms weren’t very nice and the beds were uncomfortable. Our room said it slept 6, 2 queen beds and a pull out couch, well the pull out couch was a twin and could only sleep one person so one of my kids had to sleep on the floor, not to mention the mattress was soo bad you could feel every spring coming through! Only plus was the breakfast was good!
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Stayed 1 night in Dec 2025

6/10 Okay

jose

Traveled with family and small children
Liked: Property conditions & facilities
The hotel is very clean new. food very good but housekeeper service terribly room duty refrigerator full old food forget to put plastic bags ans cans and bedding soo bad looks same sheet fron other customers we complying but lobby sorry we take next time l will send photos to probed
Stayed 1 night in Dec 2025

10/10 Excellent

Larry, Surprise

Liked: Cleanliness, staff & service, property conditions & facilities
Good parking, Breakfast, and quiet.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
clean rooms, helpful staff..
Stayed 5 nights in Sep 2025

2/10 Terrible

LAURA

Traveled with family
Disliked: Amenities
TERRIBLE hotel, terrible staff. I would NEVER recommend staying at this property. Dirty, rude front desk manager, broken pool with no commitment to fixing the issue, and zero customer service skills at this property. Do yourself a favor and DO NOT BOOK with this property.
Stayed 2 nights in Dec 2025

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Clean rooms.
Stayed 1 night in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice with a king bed. Clean with fridge and microwave. First floor right across from breakfast and the ice machine. Good breakfast with eggs and crispy bacon. Coffee was decent and waffle machine plus all the rest of the yummy breakfast bar. All staff members were very courteous and helpful. I'll come back again. 😁
Stayed 2 nights in Dec 2025

8/10 Good

michelle Joseph

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst stay of our lives Two older front desk hobbits terribly rude
Stayed 2 nights in Nov 2025

8/10 Good

Dalia

Traveled with family
Liked: Cleanliness, staff & service, amenities
went to the polar express stayed here. Room was clean breakfast was great!
Stayed 1 night in Nov 2025

8/10 Good

Marsha

Stayed 1 night in Nov 2025

4/10 Poor

chetan, Scottsdale

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Good place , had a little worn out upholstery, missing room footwear for guests to use inside washroom, missing toiletries like toothpaste, brush, to namw a few. So a bit overpriced
Stayed 1 night in Nov 2025

8/10 Good

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

dexter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service!
Stayed 2 nights in Nov 2025

4/10 Poor

Lilia

Traveled with family
Disliked: Property conditions & facilities
Poor air quality, was not non smoking as advertised. Vents did not work properly. Staff did not correct complaint.
Stayed 1 night in Nov 2025

10/10 Excellent

Cuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Vania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Nov 2025

10/10 Excellent

Kristine

Stayed 1 night in Nov 2025

10/10 Excellent

Breckell

Stayed 1 night in Nov 2025

10/10 Excellent

Edgar

Stayed 1 night in Nov 2025

4/10 Poor

Nicole

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The power went out. We had no heat or lights for 4 hours. Not offered anything to compensate. Asked to have late check out and they said we could have 30 minutes to an hour even though we had planned to swim during the power outage. We did swim and the pool was GROSS. There were floating balls of hair and the water was a green blue color that was very unsightly. Our room was quite dirty. And we had to be moved rooms because the first one had a toilet that ran and they had no staff to fix it. Used McDonalds cup on the floor by the pull out couch. The 2nd room had carpet coming up. Both rooms had peeling head boards. Wont recommend. Staff was nice and food was nice.
Stayed 1 night in Nov 2025

6/10 Okay

Chris

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Was decent. Bathroom was not clean at all. But was centrally located in town. Breakfast was good.
Stayed 1 night in Nov 2025

4/10 Poor

DORIS

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Checked in late (9pm) and Assigned room was not cleaned, which was terrible considering we had a baby with us and were super tired from the drive. Then new assigned room, while it was cleaned it was very dated, to the point that the AC unit covered popped off and hit my leg, leaving a bruise. Front desk was friendly and did what she could, she was kind. The next morning spoke with manager, let’s just say she was not having a great morning and it was barely 8am. I did my best to be super careful and kind but had to share my negative experience. She signed me up for rewards and gave me a a start to put towards other rewards I would earn using the app….. um thanks??? Needless to say this was not the best experience.
Stayed 1 night in Nov 2025

10/10 Excellent

DIANE, Tucson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet. Carpet felt a bit damp when we first arrived. Had requested a crib on reservation. Had to call down to request, but staff brought it right up. Breakfast was good; guests were greedy and entitled. Biscuits and gravy excellent. Wish there was chocolate milk. There's never enough cinnamon rolls. Again, greedy guests...they were gone by 8:30 a.m. Overall, excellent stay.
Stayed 1 night in Nov 2025