No hot water for showers. Suite sofa bed was broken.
The male working check in literally put his cigarette out and walked in with me and checked me in. Did not wash his hands. Did not have a mask on. The other employee seemed to have her children (maybe friends) there running around yelling and absolutely no type of social distancing was happening. .
Terrible beds and pillows. Very stiff. Not a good nights sleep at all. Terrible staff. Rude. We were in a big group which was in the common area watching TV. We rented 6 rooms (one of which was never even cleaned during our stay by housekeeping). One complaint at 8 pm from another guest caused staff to warn us to be quiet. The hotel is a dump. I would never go back because of the entire experience.
I like the location to the train station and Williams town and the breakfast was great lots of options.
Very nice location, and very clean. Would definitely stay here again when visiting Arizona!
Front desk staff Cheyenne was very helpful in enabling charging a Tesla.
Convenient to Williams, paper thin walls and poor breakfast
Clean and spacious rooms. Hotel is a bit off of the freeway.
It was a more modern location close to the Grand Canyon
Room was clean and well maintained. Check in/ out was smooth and fast.
Holiday Inn Express & Suites Williams, an IHG Hotel places you within a short walk of Thunder Eagle Native Art and within a mile (2 km) of Buckskinner Park. This 81-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
Satisfy your hunger from the comfort of your room with room service.
The 81 rooms are soundproofed and have an array of amenities, including microwaves, refrigerators, and coffee makers. 45-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Free newspapers, phones, and ironing boards are also available.
Built in 2019, the brand new Holiday Inn Express & Suites Williams, an IHG Hotel offers an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and tours/tickets. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
No hot water for showers. Suite sofa bed was broken.
The male working check in literally put his cigarette out and walked in with me and checked me in. Did not wash his hands. Did not have a mask on. The other employee seemed to have her children (maybe friends) there running around yelling and absolutely no type of social distancing was happening. .
Terrible beds and pillows. Very stiff. Not a good nights sleep at all. Terrible staff. Rude. We were in a big group which was in the common area watching TV. We rented 6 rooms (one of which was never even cleaned during our stay by housekeeping). One complaint at 8 pm from another guest caused staff to warn us to be quiet. The hotel is a dump. I would never go back because of the entire experience.
Dear Izzy - On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Dear Guest - Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
I like the location to the train station and Williams town and the breakfast was great lots of options.
Dear Guest - Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.
Dear Guest - Thank you for staying at our hotel. We look forward to your next visit to the area.