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Recent guest reviews

After an 11 1/2 hour work day, I grabbed some dinner on my way to check in, and then had to wait 15 minutes at the front desk to get a room because the line checkin person was “walking the halls”. By the time I finally got to my room, my dinner was cold and I was pissed. I called the hotel manager to let her know of the situation and NEVER GOT A CALL BACK. It was unbelievable. The room was fine - nothing special. But the service was definitely lacking. For a nicer, larger hotel, the service was worse than a Motel 6.

We've stayed here several times and will continue to choose this hotel whenever we stay in Payson. Staff are great and quick to remedy any problems. Rooms are spacious. Our only complaint is that sometimes cigarette smoke from the casino drifts into the hotel hallway. On occasion, you can smell the smoke from inside your room, but it's not bad. I have asthma and I was okay with it.

Room was nice. Casino was small, pool had too much chlorine in it and the spa was too hot.

Mile Marker 251, State Road 87 Payson AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Mazatzal Hotel & Casino places you next to Mazatzal Casino and within 2 miles (3 km) of Banner Payson Medical Center. This 40-room hotel has conveniences like 2 restaurants, an indoor pool, and a 24-hour fitness center.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Get a pick-me-up at the coffee shop/café.


Rooms

Mazatzal Hotel & Casino's 40 rooms provide sofa beds, refrigerators, and coffee makers. LED TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free weekday newspapers and free local calls are also standard.


Property features

At Mazatzal Hotel & Casino, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has free WiFi in public areas.

Room options

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 6

Guest reviews for Mazatzal Hotel & Casino

Everyone (1) Family (1)
3
Business Business

After an 11 1/2 hour work day, I grabbed some dinner on my way to check in, and then had to wait 15 minutes at the front desk to get a room because the line checkin person was “walking the halls”. By the time I finally got to my room, my dinner was cold and I was pissed. I called the hotel manager to let her know of the situation and NEVER GOT A CALL BACK. It was unbelievable. The room was fine - nothing special. But the service was definitely lacking. For a nicer, larger hotel, the service was worse than a Motel 6.

By on Mar 11, 2020

Review comment responded on Mar 11, 2020

Thank you for your feedback! we work hard to meet and exceed your expectations.

5
Family

We've stayed here several times and will continue to choose this hotel whenever we stay in Payson. Staff are great and quick to remedy any problems. Rooms are spacious. Our only complaint is that sometimes cigarette smoke from the casino drifts into the hotel hallway. On occasion, you can smell the smoke from inside your room, but it's not bad. I have asthma and I was okay with it.

By on May 12, 2019

Review comment responded on May 13, 2019

Thank you for your feedback! We work hard to meet and exceed your expectations. We look forward to your next stay.

3
Everyone

Room was nice. Casino was small, pool had too much chlorine in it and the spa was too hot.

By on Aug 21, 2018

Review comment responded on Aug 22, 2018

Thank you for your feedback, we are currently addressing the issues you experienced during your stay..

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