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Recent guest reviews

They charged us more than the Orbitz price. We where put on second floor (after requested first due to COPD and asthma) Stairs only!!!

It is near the casino where we had tickets for Neal McCoy's show. It could use some sprucing up.

The employee on duty was very accommodating and incredibly helpful. Made my family feel at home.

AC worked well and the front desk was nice..........

Our only option for a last minute reservation over a holiday weekend. This place was old, outdated and the sink was filthy. We were charged for a 4 star room that was barely a 1.5 star.

This hotel had a couple disappointing issues which included the AC unit not working for a couple of hours causing us to sweat while sleeping during Aug. We could not even open the windows. The bathroom sink was stopped up while running the water. This room was definitely not worth the $100 to stay there.

I blame Orbitz for the inadequacy of my August 5 - 7 motel stay. Orbitz specifically stated that a free breakfast was included with the room. I chose Knight's Inn in Payson over other similarly-priced properties because of the free breakfast. Knight's Inn offers no free breakfast. Knight's Inn offers no breakfast. Knight's Inn offers only coffee for a few hours each morning.

This hotel is very nice considering the low room prices. Our room was cleaner than some Wyndham hotels I've stayed at. The beds were a little uncomfortable but that may just be my back. I would highly recommend this hotel to anyone especially if you are on a budget.

plain jane! did not have a clock of any kind there were no Kleenex no pictures on the wall. Would not recommend to anyone!

The stay was fair. Pillow was dirty , bugs on the bathroom floor and the halls smelled

The shower was broken, the room was hot, the AC extremely loud, the top sheet had holes, not very clean, no tea service in room... I've stayed in much better for much less

It was ok for what we paid to stay at this hotel. Our sink did not drain, called front desk, and they fixed it right away. It was a last minute reservation, we got rested up to the next days rodeo!

It was very depressing, disappointing ,and confusing from the moment we arrived . I did not remember the picture from when I booked looking like this place, I remember seeing a sign reading motel 6 which is not a tremendous upgrade but a lot better than this place.

This hotel was friendly and mostly clean, only 2 bath towels, and no hot water at 7 am. Picnic tables between the two buildings of the rooms made the hallway smoky when people were smoking there.

W Phoenix St Payson AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Knights Inn Payson places you within a short walk of Mazatzal Casino and within a mile (2 km) of Banner Payson Medical Center. The 35 rooms at this motel include refrigerators, TVs, and soaking bathtubs.


Rooms

Guests can expect free WiFi and TVs with cable channels. Bathrooms offer deep soaking tubs and free toiletries. Refrigerators, free local calls, and desks are also standard.


Property features

Knights Inn Payson features free WiFi in public areas and a vending machine. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free motel also has a picnic area.

Room options

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, Multiple Beds

3 Queen Beds | Sleeps 6

Premium Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Guest reviews for Knights Inn Payson

Everyone (8) Couples (3) Business (1) Family (3)
2
Everyone

They charged us more than the Orbitz price. We where put on second floor (after requested first due to COPD and asthma) Stairs only!!!

By on May 23, 2023

Review comment responded on May 24, 2023

Dear Guest, we regret that your stay was not satisfactory. Let me address your concerns. The rate we offer is the best rate available and sometimes it is different from the internet price. We always honor guest request whenever we can , either we did not get your request or we might not have anything downstairs, we do apologize for that .We hope to see you again for a better experience.

5
Everyone

By on Apr 30, 2023

Review comment responded on May 20, 2023

Dear Guest, thank you for a five star review. We are so glad to have provided you with a satisfactory stay and we hope to meet your future lodging needs in Payson AZ.

5
Partner Couples

It is near the casino where we had tickets for Neal McCoy's show. It could use some sprucing up.

By on May 2, 2022

Review comment responded on May 2, 2022

Dear Guest, thank you for appreciating your stay. We are closest to the Casino and are glad that you enjoyed the show. We are scheduled to get our outside landscaping/weeding in a weeks time. We hope to see you again.

5
Family with small children

The employee on duty was very accommodating and incredibly helpful. Made my family feel at home.

By on Jul 31, 2021

Review comment responded on Jul 31, 2021

Thank you for your rating . We are glad that you and your family felt welcomed and at home. Guest satisfaction is of the utmost importance to us and we are pleased to have satisfied guests like you. We hope to see you again on your future visits.

4
Everyone

By on Mar 6, 2020

Review comment responded on Mar 18, 2020

Dear Guest, we are glad that your stay with us was satisfactory. We will be glad to extend you a warm welcome for your next trip to Payson.

3
Everyone

AC worked well and the front desk was nice..........

By on Jul 22, 2019

Review comment responded on Jul 22, 2019

Thank you for being a satisfied guest. We hope to see you again when your next trip brings you to payson

2
Everyone

Our only option for a last minute reservation over a holiday weekend. This place was old, outdated and the sink was filthy. We were charged for a 4 star room that was barely a 1.5 star.

By on May 31, 2019

Review comment responded on May 31, 2019

Thank you for posting your review. We are sorry that your stay with us was not satisfactory.We are in the midst of remodeling our rooms . Half of our rooms have not been done , probably you might have got the un -renovated room . Our prices for this long weekend were still the lowest in town. Hope on your next trip you will see our effort to remodel and renovate our rooms.

2
Everyone

This hotel had a couple disappointing issues which included the AC unit not working for a couple of hours causing us to sweat while sleeping during Aug. We could not even open the windows. The bathroom sink was stopped up while running the water. This room was definitely not worth the $100 to stay there.

By on Aug 19, 2018

Review comment responded on Aug 24, 2018

We are sorry that your stay was not as satisfactory as we would like it to be. We do apologize for the maintenance issues and we did take care of it. Rodeo weekend the rates in Payson were$ 165 and above so our rates were lower than any other franchise.

2
Everyone

I blame Orbitz for the inadequacy of my August 5 - 7 motel stay. Orbitz specifically stated that a free breakfast was included with the room. I chose Knight's Inn in Payson over other similarly-priced properties because of the free breakfast. Knight's Inn offers no free breakfast. Knight's Inn offers no breakfast. Knight's Inn offers only coffee for a few hours each morning.

By on Aug 16, 2018

Review comment responded on Aug 22, 2018

We are sorry that your stay was not as satisfactory as we would like it to be.We are sorry about the online site wrong information and we are looking to correct it.

3

very nice budget hotel

Everyone

This hotel is very nice considering the low room prices. Our room was cleaner than some Wyndham hotels I've stayed at. The beds were a little uncomfortable but that may just be my back. I would highly recommend this hotel to anyone especially if you are on a budget.

By , from Phoenix on Oct 3, 2016

Review comment responded on Oct 6, 2016

Thank you for appreciating all the hard work put in by our staff to make your stay pleasant and comfortable. Cleanliness and Guest comfort, at a reasonable rate is our topmost priority. Thanks again for your recommendation- MGR

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