into my room. A swarm of flyinWalkedg bugs were in front of the window and swarming all over the room. I Asked the front clerk for a new room and if she could walk down to see the issue. She refused and called manager on the phone. After hangin up , she said, "my manager said its summer and this time of year there are bugs, so we will not change rooms for you." Keep in mind Im from Payson, grew up and graduated HS here, so I know what should be expected. NOTE: the office had no swarm of bugs flying around, nor any other hotel in payson. No refund and ended up getting a diffeeent hotel. Ill never be back and wouldn't recommend this place to anyone! Hotel was gross and dirty!!! Managment and front desk customer service just as bad as the room.