This was a stop during a cross country drive with a pet; an 90 lb dog. Few places are willing to accommodate such an animal but The Arizonan, as well as other Best Western locations, did!! Thank you so much for providing ‘us’ with a safe, clean, comfortable respite during the trip. Btw... the front desk staff (I got the feeling they wore many ‘hats’ at this location) could not have been more welcoming and helpful!
I had called early in the day to request a first floor room, told it would not be a problem. Arrived to check in and there were none. Guy at front desk not friendly. I had made the reservation for 3 guests and he charged me $15 for the third guest. Air conditioner was not working, room was very hot. Maintenance guy came and fixed it, took a couple of hours for the room to cool down.
Front desk reception was a little curt. Room was clean but dark. It could use a little upgrading. Property was overall satisfactory though considering the location.
Property is older but in decent condition. We have stayed here multiple times before. Had a few dead large bugs on the bathroom floor and comforters in this room need replaced, cotton is very separated and lumpy!!
Room nice for the price, staff friendly. Air conditioner doesn’t properly work, room either smoldering hot or freezing cold. When I booked room I was given one price by orbitz and upon check out was charged substantially more by Best Western. They said it was due to only being allowed 2 adults per room or there was an additional fee of $45.00 per night for the extra adult. So needless to say I was no happy with that after staying there a week.
Clean and good breakfast. Staff was curt and not overly helpful.
Television did not work. Sound worked but no video.
Only spent about 6 hours overnight. Breakfast the next morning was decent.
The room was clean, comfortable and very quiet even though it was near the interstate. Staff all seemed quite nice. Was expecting to use the advertised heated pool, but it was closed for the season. I'd stay there again.
This hotel is very nice and well-maintained. The hotel staff is without a question the best we have encountered--incredibly helpful, friendly and professional. Although our stay at this Best Western was for leisure, I travel frequently for business across the U.S. and stay at high-end conference hotels that are charging 2-3 more (per night) and do not have anywhere near the excellent customer service of this Best Western. The room: I note that we stayed in the lower suite (1 of only 2 available) and this hotel "room" felt like a home. It actually had a real brick fireplace in the center of room and a very nice living room layout. The real fireplace is not in use for obvious reasons. Our suite was clean, well-maintained and very comfortable. Only downside is that they did not have a real coffee maker, instead they had one of those single cup pod-style coffee makers--really cheesy.
Had a great stay for the night. Brandon at the front desk and Marcie helping out in the breakfast room were great people that helped us out during our brief stay.
They have done a nice job of updating an old facility. The hotel staff was extremely helpful and accommodating. They even provided me with gluten free and dairy free options at breakfast when I asked.
Nice, quiet, clean. Enjoyed our stay. Breakfast was good.
Hotel was nice. Rooms were hot-AC wasn't working correctly. Thin walls and doors-you could hear everything going on outside the room. Beds were very hard. Kids didn't sleep a wink.
Best Western Arizonian Inn places you next to Painted Desert and within a 10-minute walk of Northland Pioneer College. This 72-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free full breakfast. Enjoy a leisurely bite to eat at Dennys, the hotel's onsite restaurant.
All 72 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.
At Best Western Arizonian Inn, guests have access to an outdoor pool, free WiFi in public areas, and a business center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area and free newspapers.
This was a stop during a cross country drive with a pet; an 90 lb dog. Few places are willing to accommodate such an animal but The Arizonan, as well as other Best Western locations, did!! Thank you so much for providing ‘us’ with a safe, clean, comfortable respite during the trip. Btw... the front desk staff (I got the feeling they wore many ‘hats’ at this location) could not have been more welcoming and helpful!
Dear Guest, Thank you for taking the time to write a review and for giving us your feedback. Your feedback will help us in improving our operation. Hope to see you soon. Thank you for taking the time to rate us.
Dear Guest, Thank you for taking time to rate us. Tina Gill Manager
Dear Guest, Thank you for taking time to rate us. Tina Gill Manager
I had called early in the day to request a first floor room, told it would not be a problem. Arrived to check in and there were none. Guy at front desk not friendly. I had made the reservation for 3 guests and he charged me $15 for the third guest. Air conditioner was not working, room was very hot. Maintenance guy came and fixed it, took a couple of hours for the room to cool down.
Dear Guest, We apologize for our staff's miscommunication. With respect to three guests, unfortunately, expedia and/or hotel.com, always makes a reservation with two persons only. We have tried to contact them many times to change the way they take in reservation, but it is hit and miss. Due to power outage, we did have some issues with AC. We apologize for that. Tina Gill Manager
Front desk reception was a little curt. Room was clean but dark. It could use a little upgrading. Property was overall satisfactory though considering the location.
Dear Guest, Thank you for taking time to write a review and giving us your feedback. Your feedback will help us in making our hotel better. Tina Gill Manager
Dear Guest, Thank you for taking time to rate us. Tina Gill Manager
Property is older but in decent condition. We have stayed here multiple times before. Had a few dead large bugs on the bathroom floor and comforters in this room need replaced, cotton is very separated and lumpy!!
Dear Guest, Thank you for taking time to write a review and giving us your feedback. We apologize for the dead bugs and lumpy comforter. We will replace the comforter. Also, we will check how the bugs ended up ion the bath tub. Tina Gill Manager
Room nice for the price, staff friendly. Air conditioner doesn’t properly work, room either smoldering hot or freezing cold. When I booked room I was given one price by orbitz and upon check out was charged substantially more by Best Western. They said it was due to only being allowed 2 adults per room or there was an additional fee of $45.00 per night for the extra adult. So needless to say I was no happy with that after staying there a week.
Clean and good breakfast. Staff was curt and not overly helpful.
Dear Guest, Thank you for taking time to write a review and giving us your feedback. We apologize for the staff' behavior. This is not typically happening. We will make sure our staff is friendly. Tina Gill Manager
Dear Guest, Thank you for taking time to write a review and giving us wonderful compliments. We hope to see you in the future!! Tina Gill Manager