We called and asked if their hot tub was open, they responded yes. We booked two rooms. Upon checking in we were told the hot tub was closed and no one had called them to confirm. After some banter they stated they would refund our money. They refunded one room and not the other. When I called to follow up the lady was rude and hung up on me stating she couldn’t transfer me to manager. I called several times and their response was it wasn’t their problem and to call the credit card company. DONT STAY HERE!!!!
Nice hotel with great views. Close to everything
Staff was helpful.
Value for your money
There are no views of Lake Powell. So, don't spend your money thinking of any views. Also, the breakfast is very basic.
Best Western has apparently upped its game, and the location is solid.
Bed bugs!!!!!! Room 215 room 217. I had three rooms and the front desk receptionist did everything she could do and then they said the manager was going to call me but they’d didn’t. As a person that has work in the hospitality industry, a call from the manager would have been nice. Our kids and some the adults got bitten up nasty. Beware of this property.
Close to our destinations
Breakfast is good. Bed Pillows are overstuffed making them hard
It was average hotel. Relatively clean and good location for the sights. Room had a funny odor.
Ok stay
There was mold in the bathroom.
comfy bed, Great Lake view, hot tub, full breakfast
I've stayed before. I view is wonderful, but it's close to the rim the trai. Staffing are very nice and helpful. Thank you
Good place
Hotel location is good and provide good view, also free coffee at lobby gives worm feeling to guest who drove long way.
Quiet corner
Lake Powell National Golf Course is a short stroll from Best Western View Of Lake Powell Hotel, and other popular attractions like Rim View Trails are within a couple of miles (3 km). This 102-room hotel has free breakfast along with conveniences like free self parking and a gym.
Start your day off right with a free full breakfast, served each morning from 6:30 AM to 9:30 AM.
Guests can expect to find WiFi and flat-screen TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests staying at Best Western View Of Lake Powell Hotel enjoy a gym, free WiFi in public areas, and a spa tub. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this golf hotel include conference space, a 24-hour business center, and a seasonal outdoor pool.
We called and asked if their hot tub was open, they responded yes. We booked two rooms. Upon checking in we were told the hot tub was closed and no one had called them to confirm. After some banter they stated they would refund our money. They refunded one room and not the other. When I called to follow up the lady was rude and hung up on me stating she couldn’t transfer me to manager. I called several times and their response was it wasn’t their problem and to call the credit card company. DONT STAY HERE!!!!
Nice hotel with great views. Close to everything
Dear Nilanjan, Thank you for your response to our survey. We are happy to know you enjoyed your stay and were able to explore the area. We hope you come back. Best wishes.
Staff was helpful.
Dear Sandra, We appreciate your feedback. Thank you for completing our survey and letting us know how the staff are doing. Please come back again. Best regards.
Value for your money
Dear Louella, Thank you for choosing the Best Western View of Lake Powell and for completing the survey about your recent stay. We are glad you got and excellent deal and that you valued that most about your stay. It is great to receive your rating and hope that you come back to experience a more improved service. Best wishes.
There are no views of Lake Powell. So, don't spend your money thinking of any views. Also, the breakfast is very basic.
Dear Feroz, Thank you for your feedback, we appreciate your response. We are very sorry we fell short of your expectation and are sadden by your comment. We hope that we can make it up to you. Please let us know what we can do, as we strive to provide a memorable experience for each guest. Warm regards.
Best Western has apparently upped its game, and the location is solid.
Hi Paul,We are glad you enjoyed your stay! Hope you come back and visit us soon.Safe travels!Hotel General Manager
Bed bugs!!!!!! Room 215 room 217. I had three rooms and the front desk receptionist did everything she could do and then they said the manager was going to call me but they’d didn’t. As a person that has work in the hospitality industry, a call from the manager would have been nice. Our kids and some the adults got bitten up nasty. Beware of this property.
We here at BWV are glad that y'all had such a wonderful stay with us. LOVE and appreciate the review&compliment. Once again thank you. Have a Good one and safe travels!
Close to our destinations
Dear patron, thank you for mentioning how close we are to so many incredible and majestic locations. We are nearby the Grand Canyon, Glen Canyon Dam, and Lake Powell. We are blessed to live and work in an amazing area. As we strive for a perfect rating, we do see we had opportunity to better serve you. We trust you will allow us another opportunity in the future. Sincerely,
Breakfast is good. Bed Pillows are overstuffed making them hard
Dear Jody, Thank you for leaving us a review, we appreciate your response and hope to see you again. Best wishes.
We apologize for any inconveniences that may have occurred.. We have refunded the virtual card and is now on their end. Please contact Orbitz to get money returned back to you.