I like a refrigerator in my room. A microwave is nice too.
The staff were excellent--professional, courteous and helpful. The property and our room were "tired" and somewhat rundown. Our room was also not very clean.
Room was old outdated dirty sink had hair in it I would not recommend this pkace to anyone. Carpet sesms showing on and coming up. Had to move from first room because air cond was broken.second roo air conditioner was very load and kept us awake.
Shuttle to casino easy and convenient. Booked a third night but was still called that morning to check out which was rude. Wish there was a fridge in the room and wish there was room service. Overall, though, we enjoyed the weekend and will probably come back.
Very run down property. You can hear all the noise around the room.
I booked a two-night stay with your hotel as I was in Camp Verde for computer training Wednesday 6/26 & Thursday 6/27. On Wednesday night I got no sleep. I could clearly hear laughing and yelling from the pool area not far from the balcony of my room. The guests in the room next door to me (right behind the headboard of my bed) were letting their door slam shut and there was lots of foot traffic on the walkway outside my front door. Again, loud talking & laughing. Several times during the night someone's car alarm kept going off.
The room was dirty! Blood stains on the bedding, hair on bathroom floors and bed. The walls were dirty. The entire room needed a good wipe down. It was disgusting. Never staying here again!
It was convenient to the Casino. Good for short stays..
The desk clerk who registered us was very pleasant and helpful.
shuttle service from your room to the casino and reasonable price
Well located but services, such as restaurant, subjected to driving to the adjacent casino. Staff was very courteous. Room was open at arrival. A/C was loud and never stopped running (as if it never reached desired temperature throughout the night, even though -temperature wise- it seemed it did.) Comfortable mattress
Rooms are dirty. Fricken McDonald’s wrappers behind desk as well as old air freshener refills behind dresser. Place needs a major refurbushing. Yah heard me ?
Very nice room and friendly staff. Good food with very reasonable prices at the casino. Beautiful view off the patio of our room. Very courteous driver for the shuttle back and forth to the casino.
Nice view, long walk up tp Casino and restaurants.
Room was nice, very spacious for a Jr. Suite. Only complaints are noisy neighbors could be heard super loud. Everytime their door shut, it was a loud slam. And there is no continental breakfast for staying at the lodge, only the casino. That was lame. Otherwise, it was a nice stay.
The Lodge at Cliff Castle Casino places you within a 10-minute stroll of popular attractions such as Cliff Castle Casino and Kids Quest. This 80-room hotel has conveniences like a bar/lounge, a casino, and an outdoor pool.
For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 10:00 AM to 1:00 PM. At the end of the day, relax with a drink at the bar/lounge.
All 80 air-conditioned rooms feature balconies or patios, ironing boards, and desks. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Free toiletries are also available.
Guests staying at The Lodge at Cliff Castle Casino enjoy access to a casino, an outdoor pool, and a spa tub. There's free parking and an area shuttle for a fee. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a business center, a kids' club, and free newspapers.
I like a refrigerator in my room. A microwave is nice too.
The staff were excellent--professional, courteous and helpful. The property and our room were "tired" and somewhat rundown. Our room was also not very clean.
I'm glad to see that our staff exceeded your expectations. As far as our rooms we are slotted for a renovation soon. We will share this to our team. Thank you for your review.
Room was old outdated dirty sink had hair in it I would not recommend this pkace to anyone. Carpet sesms showing on and coming up. Had to move from first room because air cond was broken.second roo air conditioner was very load and kept us awake.
Thank you Anonymous for your review. We are sorry that we didn't live up to your standards. We hope that you will give us another chance to show you this is not the way we run our hotels.
Shuttle to casino easy and convenient. Booked a third night but was still called that morning to check out which was rude. Wish there was a fridge in the room and wish there was room service. Overall, though, we enjoyed the weekend and will probably come back.
Thank you Exlyamused for your review, I'm sorry that you were called in the morning to check out, I will look into that for you. We are working on updating different things with the Lodge. Thank you for your input! We hope to see you again!
Thank you for the 4 out of 5 review! We hope to see you again!
Very run down property. You can hear all the noise around the room.
Thank you T for your review, I am so sorry that it was not up to your expectations. Our Lodge is our original hotel and is currently being considered for upgrades but we do try to pride ourselves on our friendly staff and outstanding levels of cleanliness. We do have our newest Hotel Tower that just opened up in 2018 and if the Lodge is not to your liking, then I request you come stay at the luxury Hotel Tower. Again, thank you for your time and have a great day
I booked a two-night stay with your hotel as I was in Camp Verde for computer training Wednesday 6/26 & Thursday 6/27. On Wednesday night I got no sleep. I could clearly hear laughing and yelling from the pool area not far from the balcony of my room. The guests in the room next door to me (right behind the headboard of my bed) were letting their door slam shut and there was lots of foot traffic on the walkway outside my front door. Again, loud talking & laughing. Several times during the night someone's car alarm kept going off.
Thank you Anonymous for your review, we are sorry that you did not enjoy your stay. We hope you will give us another chance to enjoy another stay with us.
The room was dirty! Blood stains on the bedding, hair on bathroom floors and bed. The walls were dirty. The entire room needed a good wipe down. It was disgusting. Never staying here again!
Hello L. We are sorry that we did not meet your expectations. Thank you for letting us know we will look into all these things. We hope that you will give us another try.
Thank you for the 5 out of 5! We hope to see you again!
It was convenient to the Casino. Good for short stays..
Thank you for the review of 3 out of 5 we hope that you will stay with us again. If there is anything we can do to make it a 5 out of 5 please let us know!
Are fridges and microwaves are available upon request as we don't advertise to have these in our rooms. Thank you for the review.