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Recent guest reviews

The rooms are fine but no fridge or microwave.I called the desk for a wakeup call and never received it😐

Total disappointment. I picked the “king suit” we wanted a king bed and thought the jacuzzi tub would be nice, relaxing and romantic. There are holes in the wall that used to hang pictures. The jacuzzi tub is covered in mold. You are not allowed access to the amenities at the “Cliff Castle casino/hotel” in short, this place is TRASH! Oh ya, and not cheap! One night in an awful, rundown, trashy place should not be cost this much.

We stayed in rm.222 and 248, I want to be honest so you know what your room could be like. It was unsanitary, human and animal stains all over the carpet, tubs didn't drain so when you shower your ankle deep in water, ceiling mold above bathtub, exhaust vents so dirty you can't see the actual vent, my front door was so dented like it been in a forced entry, found previous tenants dirty clothing left in drawers, the bathroom lights were full of dead bugs, and the room next to us sounded like a all night child care center that lasted till 3am. The premises and grounds were also filthy food stains, trash everywhere and property beat up and not maintained. I've never paid so much to stay in a dump.

casino was nice

Clean and comfortable. Not fancy but ok for the price!

It was quiet and I felt very comfortable

Very avg. Property. Price and proximity to highway very good. Casino up the hill is nice. First time in the area. Next time, I'll sp ND a few extra dollars and stay right in Sedona

Rugs were filthy. No fan in bathroom. No ice machine. Very noisy, walls were so thin we could hear people next door. They were coming in and out probably going to casino by the shuttle. No outlet for coffee machine, had to move machine by the bed. One chair was so flimsy we were scared to sit on it.

The room was very old and like a motel from the 1950s. We would never stay there again.

The Lodge had zero reception for my AT&T plan and no wifi while i was there... unacceptable. ANY time a door closed in the entire attached building you could hear it and if close enough, the room shook. Also the walls are paper thin. Terrible place. Appropriate price is maybe 30-40/night.

The TV did not work. The AC did not work. The door knob was busted. They give you only 1 soap for a long stay. I found hairs in my sink and other type of hairs in the bath tub. They need to hire people with high hygiene standards.

Being that the hotel wasn’t physically connected to the casino ,and the rooms were a bit on the old side and outside my door was a small table and chair ( ground level ) that was covered in dirt and spider webs , but still they have a shuttle service and it’s a short drive anyways so really it isn’t too bad . And the few employees I interacted with were all nice people which was great . And the food wasn’t bad .

The Lodge is older that the casino hotel is, and has outdated carpeting with stains, and older ac/heater units. There was no mini fridge either. Due to limited electrical outlets, the plug for the wall mounted flat screen tv was inserted into a power strip positioned to hang just below the tv to use for additional electronics. There is an outdoor hot tub /pool combo, which are in good condition. Check in was a catastrophe, and even with a reservation and arriving at 7 pm, we still had to wait 2 hours for a room to become available. No discount or offer for a future upgrade was offered, or even a perk of a casino voucher for free play or food, which was disappointing.

Shower dirty,carpet wasn't vacuum ed

"The Lodge" is not connected to the casino or main hotel. It is a short drive away and is treated as the ugly step child of the property. The pool is unkempt and the rooms are in need of proper cleaning and repair.

Middle Verde Road Camp Verde AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Casino

The Lodge at Cliff Castle Casino places you within a 10-minute stroll of popular attractions such as Cliff Castle Casino and Kids Quest. This 80-room hotel has conveniences like a restaurant, a casino, and an outdoor pool.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

Guests can expect free WiFi and flat-screen TVs with cable channels. Other amenities include balconies or patios, ironing boards, and desks.


Property features

Guests staying at The Lodge at Cliff Castle Casino enjoy access to a casino, an outdoor pool, and free WiFi in public areas. There's free parking and an area shuttle for a fee. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a spa tub, a business center, and a kids' club.

Room options

Deluxe Room, 1 Queen Bed, Multiple View

1 Queen Bed | Sleeps 2

Suite, 1 King Bed, Multiple View

1 King Bed | Sleeps 3

Suite, 1 King Bed with Sofa bed, Multiple View

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Suite, 1 King Bed with Sofa bed, Multiple View

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for The Lodge at Cliff Castle Casino

Everyone (14) Couples (10) Family (8)
4
Everyone

The rooms are fine but no fridge or microwave.I called the desk for a wakeup call and never received it😐

By on Nov 19, 2022

Review comment responded on Nov 24, 2022

Good afternoon,I apologize for you not receiving your wake up call and for any trouble this may have caused. For your next visit, let us know you would like a fridge and/or microwave so we can put it in your room at no additional cost for the inconvenience.Regards,Lacey

4
Everyone

By , from Nogales on Sep 30, 2022

2
Partner Couples

Total disappointment. I picked the “king suit” we wanted a king bed and thought the jacuzzi tub would be nice, relaxing and romantic. There are holes in the wall that used to hang pictures. The jacuzzi tub is covered in mold. You are not allowed access to the amenities at the “Cliff Castle casino/hotel” in short, this place is TRASH! Oh ya, and not cheap! One night in an awful, rundown, trashy place should not be cost this much.

By on Sep 6, 2022

Review comment responded on Sep 8, 2022

Greetings Ashley, I would like to extend my most sincere apologies regarding your stay. We have a high standard of the quality for inspecting our rooms and your stay should have never been the exception. I would greatly appreciate the opportunity to discuss this matter further. If you are willing, contact the hotel and ask to speak to Manager Javier at ext. 7990. Thank you, and have a pleasant day.

5
Everyone

By on May 15, 2022

1
Family

We stayed in rm.222 and 248, I want to be honest so you know what your room could be like. It was unsanitary, human and animal stains all over the carpet, tubs didn't drain so when you shower your ankle deep in water, ceiling mold above bathtub, exhaust vents so dirty you can't see the actual vent, my front door was so dented like it been in a forced entry, found previous tenants dirty clothing left in drawers, the bathroom lights were full of dead bugs, and the room next to us sounded like a all night child care center that lasted till 3am. The premises and grounds were also filthy food stains, trash everywhere and property beat up and not maintained. I've never paid so much to stay in a dump.

By on Mar 18, 2022

Review comment responded on Mar 23, 2022

Thank you for taking the time to review your stay. We would like to apologize for the challenges you met during your time with us. We hope you will give us another chance after our planned renovations.

1
Family

casino was nice

By on Mar 7, 2022

Review comment responded on Mar 9, 2022

Thank you for taking the time to review your stay. We would like to apologize for the challenges you met during your time with us and we hope you will give us another chance after our planned renovations.

2
Everyone

By on Feb 14, 2022

5
Partner Couples

Clean and comfortable. Not fancy but ok for the price!

By on Feb 4, 2022

Review comment responded on Feb 5, 2022

Thank you for the good review! We hope to see you again in the near future.

4
Partner Couples

It was quiet and I felt very comfortable

By on Jan 3, 2022

Review comment responded on Jan 5, 2022

Thank you for the great review! We are glad you were able to relax and have some peace and quiet. We hope to see you back in the near future.

3
Partner Couples

Very avg. Property. Price and proximity to highway very good. Casino up the hill is nice. First time in the area. Next time, I'll sp ND a few extra dollars and stay right in Sedona

By on Dec 24, 2021

Review comment responded on Dec 26, 2021

Thank you for taking the time to review your stay. We want to apologize for the challenges you met during your stay. We hope you will give us another try after our planned renovations.

The Lodge at Cliff Castle Casino

333 Middle Verde Road, Camp Verde, AZ 86322
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