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The Lodge at Cliff Castle Casino

2.5 out of 5.0
Overview Reviews Amenities & Policies
333 Middle Verde Road, Camp Verde, AZ
1-844-663-2269
3.4
out of 5
Average Guest Review
See all 22 reviews
Room cleanliness 3.5
Service & staff 4.0
Room comfort 3.5
Hotel condition 2.5

This hotel is most popular for:

  • Everyone
  • Couples
  • hotel.reviews.categoryPartner

Recent guest reviews

Room was old outdated dirty sink had hair in it I would not recommend this pkace to anyone. Carpet sesms showing on and coming up. Had to move from first room because air cond was broken.second roo air conditioner was very load and kept us awake.

Shuttle to casino easy and convenient. Booked a third night but was still called that morning to check out which was rude. Wish there was a fridge in the room and wish there was room service. Overall, though, we enjoyed the weekend and will probably come back.

Very run down property. You can hear all the noise around the room.

I booked a two-night stay with your hotel as I was in Camp Verde for computer training Wednesday 6/26 & Thursday 6/27. On Wednesday night I got no sleep. I could clearly hear laughing and yelling from the pool area not far from the balcony of my room. The guests in the room next door to me (right behind the headboard of my bed) were letting their door slam shut and there was lots of foot traffic on the walkway outside my front door. Again, loud talking & laughing. Several times during the night someone's car alarm kept going off.

The room was dirty! Blood stains on the bedding, hair on bathroom floors and bed. The walls were dirty. The entire room needed a good wipe down. It was disgusting. Never staying here again!

It was convenient to the Casino. Good for short stays..

The desk clerk who registered us was very pleasant and helpful.

shuttle service from your room to the casino and reasonable price

Well located but services, such as restaurant, subjected to driving to the adjacent casino. Staff was very courteous. Room was open at arrival. A/C was loud and never stopped running (as if it never reached desired temperature throughout the night, even though -temperature wise- it seemed it did.) Comfortable mattress

Rooms are dirty. Fricken McDonald’s wrappers behind desk as well as old air freshener refills behind dresser. Place needs a major refurbushing. Yah heard me ?

Very nice room and friendly staff. Good food with very reasonable prices at the casino. Beautiful view off the patio of our room. Very courteous driver for the shuttle back and forth to the casino.

Nice view, long walk up tp Casino and restaurants.

Room was nice, very spacious for a Jr. Suite. Only complaints are noisy neighbors could be heard super loud. Everytime their door shut, it was a loud slam. And there is no continental breakfast for staying at the lodge, only the casino. That was lame. Otherwise, it was a nice stay.

Very comfortable room. Clean. Would definitely stay there again.

Middle Verde Road Camp Verde AZ

Hotel highlights

  • Free in-room WiFi
  • Free parking
  • Bar/lounge
  • Casino

Located within a leisurely stroll of Kids Quest, The Lodge at Cliff Castle Casino is within a few miles (5 km) of Montezuma Castle National Monument. This 80-room hotel welcomes guests with conveniences like a bar/lounge, a casino, and an outdoor pool.


Dining

For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 10:00 AM to 1:00 PM. Quench your thirst with a drink at the bar/lounge.


Rooms

All of The Lodge at Cliff Castle Casino's 80 air-conditioned rooms provide balconies or patios, ironing boards, and desks. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Rooms also include free toiletries.


Property features

Guests staying at The Lodge at Cliff Castle Casino enjoy access to a casino, an outdoor pool, and a spa tub. You can take advantage of free parking, along with an area shuttle for a fee. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a business center, a kids' club, and free newspapers.

Room options

Standard Room, 1 Queen Bed (Accessible)

Queen 1 | Sleeps 2
$79* Per night/room Nov 3 - Nov 4

Standard Suite

King 1 | Sleeps 2

Suite, 1 King Bed

King 1 | Sleeps 2

Junior Suite, 1 King Bed

King 1 | Sleeps 2

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for The Lodge at Cliff Castle Casino

Everyone (11) Couples (5) Family (1)
1
Partner Couples

Room was old outdated dirty sink had hair in it I would not recommend this pkace to anyone. Carpet sesms showing on and coming up. Had to move from first room because air cond was broken.second roo air conditioner was very load and kept us awake.

By on Oct 18, 2019

4
Partner Couples

Shuttle to casino easy and convenient. Booked a third night but was still called that morning to check out which was rude. Wish there was a fridge in the room and wish there was room service. Overall, though, we enjoyed the weekend and will probably come back.

By , from Tucson on Aug 8, 2019

Review comment responded on Aug 9, 2019

Thank you Exlyamused for your review, I'm sorry that you were called in the morning to check out, I will look into that for you. We are working on updating different things with the Lodge. Thank you for your input! We hope to see you again!

4
Everyone

By on Jul 23, 2019

Review comment responded on Jul 23, 2019

Thank you for the 4 out of 5 review! We hope to see you again!

3
Friends

Very run down property. You can hear all the noise around the room.

By on Jul 16, 2019

Review comment responded on Jul 28, 2019

Thank you T for your review, I am so sorry that it was not up to your expectations. Our Lodge is our original hotel and is currently being considered for upgrades but we do try to pride ourselves on our friendly staff and outstanding levels of cleanliness. We do have our newest Hotel Tower that just opened up in 2018 and if the Lodge is not to your liking, then I request you come stay at the luxury Hotel Tower. Again, thank you for your time and have a great day

2
Business Business Travelers

I booked a two-night stay with your hotel as I was in Camp Verde for computer training Wednesday 6/26 & Thursday 6/27. On Wednesday night I got no sleep. I could clearly hear laughing and yelling from the pool area not far from the balcony of my room. The guests in the room next door to me (right behind the headboard of my bed) were letting their door slam shut and there was lots of foot traffic on the walkway outside my front door. Again, loud talking & laughing. Several times during the night someone's car alarm kept going off.

By on Jul 1, 2019

Review comment responded on Jul 2, 2019

Thank you Anonymous for your review, we are sorry that you did not enjoy your stay. We hope you will give us another chance to enjoy another stay with us.

1
Family with small children Business Business Travelers

The room was dirty! Blood stains on the bedding, hair on bathroom floors and bed. The walls were dirty. The entire room needed a good wipe down. It was disgusting. Never staying here again!

By on Jun 22, 2019

Review comment responded on Jun 23, 2019

Hello L. We are sorry that we did not meet your expectations. Thank you for letting us know we will look into all these things. We hope that you will give us another try.

5
Everyone

By on Jun 9, 2019

Review comment responded on Jun 9, 2019

Thank you for the 5 out of 5! We hope to see you again!

3
Everyone

It was convenient to the Casino. Good for short stays..

By on Jun 5, 2019

Review comment responded on Jun 7, 2019

Thank you for the review of 3 out of 5 we hope that you will stay with us again. If there is anything we can do to make it a 5 out of 5 please let us know!

3
Partner Couples

The desk clerk who registered us was very pleasant and helpful.

By on May 15, 2019

Review comment responded on May 15, 2019

Thank you for your feedback! We hope to see you again.

5
Friends

shuttle service from your room to the casino and reasonable price

By on May 9, 2019

Review comment responded on May 10, 2019

Thank you for the 5 out of 5. We are so glad you enjoyed your stay. Hope to see you again.

The Lodge at Cliff Castle Casino

333 Middle Verde Road, Camp Verde, AZ 86322
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