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Recent guest reviews

It must be because i checked in so late, but i got a room that was half remodled and had patched up holes all over with holes in curtains and caulking all in the bathroom everywhere. Felt dirty, stained bedding. Check in was ok, not the most friendly girl... very dirty property grounds with trash and broken glass everywhere, hard to let your dog do their business there. Decent price but $25/night for my pup to stay which was high for the value of the stay.

Adrian at breakfast is AWESOME!!! Delivers higher quality service than you would ever expect. Not to knock the hotel, it’s a great property for the price, he’s just a cut above what you would expect for what you pay.

Rooms are overall nice enough for the price. I have stayed here before, but this time I was disappointed: The showered was defective and was spraying half the water out to the side ; I was in the end room of a building and there was no WiFi reception ; The door did not seal properly (draft) ; The juice at breakfast seemed watered down.

It was at most a bad motel, the receptionist wasn’t there when we arrived - had to wait 20 minutes before he showed up in a disheveled state. They didn’t have any extra beds, not even an extra blanket. No elevator to go to a room in the second floor. At breakfast they had run out of everything, and restocked only a few items. I’m shocked Orbitz charged me the rate they did for such a poor property.

Very nice comfortable stay. A little older and run down but overall we were comfortable. We felt that they need do not disturb signs for when you want to sleep in.

we have a problem with a light bulb: it explosed and fall down to the spa tub that makd my child's back got burn. all guests have to be careful themself because the reception in front desk will not help you at all. when i ask for changing the room, she answered "no room available" : in fact, there are. when i requested for first aid, she said, she didn't have it. but the problem solved because because one guy in the office help us, so we could chang the room and get the first kit to cure my child. luckily, the light bulb fall on my child's back not in front on my child's face or eye. it's difficult to imagine. please be careful with this hotel.

I lost an item at this location. I called them on 3 separste occasions to inform them and all

A nice and convenient place that needs a little more in the remodeling area.

Staff was helpful and friendly, amazing breakfast. Don’t care for the rain shower

Great for if you literally just need to sleep. That’s only if you don’t mind hearing trains every 10-15 minutes. Extremely outdated (except for the bed furniture) I will say the beds were quite comfy.

Staff and service are nice but the property is old.

It was OK. Our room was small but functional. There was no mirror in the room, only in the bathroom, so only one could get ready at the mirror. It was nice to have breakfast included.

Pleasantly surprised, clean, staff was friendly. Beds were comfortable.

A decent hot breakfast was included. The room was clean but small.

For the price, a very good deal. Employees were very friendly and breakfast was good. Wish they had bedside tables so we had somewhere to set our phones and didn’t care for the shower head (it is mounted in the middle of the shower so you can’t get out of the water flow to shampoo your hair and it also didn’t rinse out my hair well).

I liked the location, but the condition of room 107 was poor.

E Route 66 Flagstaff AZ

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Northern Arizona University is within 2 miles (3 km) of Hotel Aspen InnSuites Flagstaff/Grand Canyon while other popular attractions such as Lowell Observatory are within 3 miles (5 km). This hotel has 110 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

All 110 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 49-inch flat-screen TVs with digital channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free local calls and ironing boards are other standard amenities.


Property features

Hotel Aspen InnSuites Flagstaff/Grand Canyon features free WiFi in public areas, a business center, and a seasonal outdoor pool. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include express check-out and laundry facilities.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Suite, 2 Bedrooms

1 Queen Bed and 1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Family Room

2 Queen Beds and 1 King Bed | Sleeps 7

Guest reviews for Hotel Aspen InnSuites Flagstaff/Grand Canyon

Everyone (89) Couples (148) Business (9) Family (93) Other (28) Friends (27)
2
Everyone

It must be because i checked in so late, but i got a room that was half remodled and had patched up holes all over with holes in curtains and caulking all in the bathroom everywhere. Felt dirty, stained bedding. Check in was ok, not the most friendly girl... very dirty property grounds with trash and broken glass everywhere, hard to let your dog do their business there. Decent price but $25/night for my pup to stay which was high for the value of the stay.

By on Feb 27, 2020

Review comment responded on Mar 12, 2020

We appreciate the time you have taken to bring to our attention your feedback with regards to your stay. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

5
Partner Couples

Adrian at breakfast is AWESOME!!! Delivers higher quality service than you would ever expect. Not to knock the hotel, it’s a great property for the price, he’s just a cut above what you would expect for what you pay.

By on Feb 24, 2020

Review comment responded on Mar 12, 2020

We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our "breakfast guy" and property. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

3
Everyone

Rooms are overall nice enough for the price. I have stayed here before, but this time I was disappointed: The showered was defective and was spraying half the water out to the side ; I was in the end room of a building and there was no WiFi reception ; The door did not seal properly (draft) ; The juice at breakfast seemed watered down.

By on Feb 14, 2020

Review comment responded on Mar 12, 2020

We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

3
Everyone

By on Feb 12, 2020

Review comment responded on Mar 12, 2020

Thank you for taking the time to leave us a review. We are sorry to hear that your stay did not meet your expectations. We appreciate your feedback.

1
Family

It was at most a bad motel, the receptionist wasn’t there when we arrived - had to wait 20 minutes before he showed up in a disheveled state. They didn’t have any extra beds, not even an extra blanket. No elevator to go to a room in the second floor. At breakfast they had run out of everything, and restocked only a few items. I’m shocked Orbitz charged me the rate they did for such a poor property.

By on Dec 30, 2019

4
Family

Very nice comfortable stay. A little older and run down but overall we were comfortable. We felt that they need do not disturb signs for when you want to sleep in.

By on Dec 24, 2019

Review comment responded on Jan 29, 2020

Glad to know your stay was comfortable. We do apologize the do not disturb sign was missing in your room, but we do have them and hope you can sleep in next time. It was our privilege to earn your business and we hope to host you again on your next trip.

5
Everyone

By on Dec 16, 2019

Review comment responded on Jan 29, 2020

Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.

2
Family

we have a problem with a light bulb: it explosed and fall down to the spa tub that makd my child's back got burn. all guests have to be careful themself because the reception in front desk will not help you at all. when i ask for changing the room, she answered "no room available" : in fact, there are. when i requested for first aid, she said, she didn't have it. but the problem solved because because one guy in the office help us, so we could chang the room and get the first kit to cure my child. luckily, the light bulb fall on my child's back not in front on my child's face or eye. it's difficult to imagine. please be careful with this hotel.

By on Dec 4, 2019

2
Everyone

I lost an item at this location. I called them on 3 separste occasions to inform them and all

By on Dec 3, 2019

4
Partner Couples Family

A nice and convenient place that needs a little more in the remodeling area.

By on Nov 22, 2019

Hotel Aspen InnSuites Flagstaff/Grand Canyon

1008 E Route 66, Flagstaff, AZ 86001
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