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The Lodge at Santa Fe

3.5 out of 5.0

Recent guest reviews

We enjoyed out stay at The Lodge at Santa Fe. A well cared for older hotel that is very aesthetically pleasing. The lobby is nice, grounds are very nice, staff very friendly and the room was clean, pleasing and most of all....quiet. The pool area is very nice. My grand kids really enjoyed that. There is no fridge or microwave in room but that is my only complaint.

The hotel was located overlooking but still close to the fun parts of the city. The rooms were really cute with a nice New Mexican style. The front desk staff was a bit odd, I don’t know how else to say it. The first day we were there the hallways smelled terrible but the room was fresh. The free shuttle to nearby destinations was great. I would recommend the hotel to more low maintenance guests, I am happy I’d my room is nice. I also enjoyed the pool and jacuzzi after walking around in the heat all day but there were never towels outside and a water despenser would have been nice.

Sink didn’t work, lock didn’t work, found tick in room as well as spiders. Pet stain upolstry just old out dated won’t be back. Too bad nice location

Great hotel. Quiet neighborhood with a convenient shuttle.

AC in room didn’t work. Staff responded quickly and politely. Ultimately moved us to a new room that was a nice upgrade! Staff was exceptional!

It's very nice to have an outdoor hot tub available all year long.

Hotel has great Southwest flare and great amenities like the hot tub, restaurant, and bar. Easy to get to downtown. Hotel is a great value.

Very pleased with this hotel! For our first time there, the staff went above and beyond to meet our needs. Much thanks to Michelle, Ginger and Danny. Well done!

Good stay. Business center needs to be improved. Internet speed, printer ink, etc.

The hotel was well decorated and had lots of places to relax. The restaurant had recently opened and the service was great. I had the salmon for dinner and was very pleased with the way it was prepared and presented.

Comfortable rooms, excellent staff very knowledgeable about the area, restaurants. Doesn't have an on-site restaurant but offers on demand free shuttle service to all areas of Santa Fe. I would stay again.

This hotel used to be the old Sheraton. It's a nice ambience but could use a little face-lift; the rugs are getting worn etc. The rooms are nice and clean and my room, although facing the highway was surprisingly quiet. During my stay they quit the coffee service by the front desk. If one wants coffee they must go upstairs to the restaurant to get it. I did encounter substandard customer service on the second day of my three-day-stay. The manager on duty was very attentive. Location is a big plus to staying at this hotel. Yes, it's not in the middle or a couple of blocks near the plaza, but if you have a car and plan to go to Taos or Los Alamos or around the area it's a great location. As for the listing; read the fine print. The rate does not include the $15/day "resort fee" which as far as I could tell, this is a hotel not a resort like some of the resorts at which I've stayed.

At 11:48am, on day of arrival, I received a text message from the Lodge welcoming us to Santa Fe stating among other things "Please let us know your estimated arrival time to better serve you. Our check in time is 4 pm but we always try to accommodate early arrival requests - Guest Services. At 2:39pm, I replied that we were in Santa Fe and would appreciate an early check in time, if possible. At 2:40pm, Guest Services replied that our room was not ready and they would check with housekeeping and get back to me. They did NOT get back to me. At 3:50pm, we arrived at the Lodge and were told our room wasn't ready. It was 4:30pm before we got to our room. At 11am the day of check out (check out time is 12pm) housekeeping knocked on our door wanting to clean the room already.

Room could be larger. Bathroom small and dated. Hair dryer would be nice.

This hotel is awesome. The staff was friendly and helpful. The only complaint is that there was no refrigerator or microwave in the room. The bed was very comfortable. Housekeeping came everyday and replaced towels put clean linen on the bed. This hotel deserves a 10 star rating. The restaurant upstairs was excellent also. Very friendly staff there also. Excellent food. The hotel is also close to town.

When we arrived we found that our room window lock was broken, and since we were on the ground floor (the hotel is on a hill), we asked them to repair it immediately. It took them 3 days to do it, after we asked at least 5 times for the repair. On the 2nd night at 4am a group of 7 teenagers jumped over the wall surrounding the pool, which our room overlooked, and were making aggressive moves shinning a flashlight towards our room window. They could easily walk up the hill to our room window and one of them did. After we called the desk clerk he was able to run them off. I should have called the police. The repair took about 5 minutes. The room was disappointing. Some of the furniture was broken down and looked like it belonged in a junk yard. There were few room amenities. No hair drier, no clock radio, no information about the hotel or Santa Fe.

the shuttle service is great.....the only reason to stay here.....nothing to eat close by at lunch...Mexican restaurant on site---breakfast good but not cheap but no milder fare for supper. Rooms are pretty, but poorly lit, no refrigerator, cramped bathroom (in single), pink mold on shower curtain, weird toilet with exposed bolts, etc. and flush that had to be babied to not run continuously....and the doors slam loudly by guests and staff constantly, as cleaning and maintenance seems to go on until evening.....forget an afternoon rest, as you are fortunate to get in by 4:00 check-in, and then the noise. $208 a night because of art fair in. Not close to downtown. Shuttle does not go to airport, so have to hire one by reservation...no taxi, but Uber is available

We booked a 'Junior Suite' with two king beds and when we arrived there was one king bed and a pull out couch. We talked to manager and they said they didn't have ANY rooms that had two king beds (funny that the web picture showed a similar room with same art work and carpet with two king beds). Also, the air conditioner was coming out of the wall (you could see daylight above it). The pullout couch would not open as the king bed was in the way. We moved furniture so we could and discovered a lamp wire that was cobbled together with electrical tape. One of the other lamps was damaged and would go out intermittently. We were charged a "cleaning fee" upon checkout but no one had cleaned our room while we were out or made the beds. The manager did get us an extra room at no charge to make up for the lack of a second king bed.

We stayed there a year ago, and re-booked for that reason. No more free breakfast. No de-caf coffee. Clothes dryer out of order and not fixed in four days, Housekeepers good. Ditto desk staff.. All in all very average. .

Overall, it was a clean place at a good price. I'd give it a higher rating if it hadn't raised my expectations and then not met them. My confirmation said continental breakfast was included but there was no breakfast as far as I could tell other than the restaurant. The website said the pool was closed for the season so I didn't pack a swimsuit but when I arrived the pool was open. There was a free shuttle to the downtown area but no hours were listed on the website. Turns out the shuttle didn't start till 9 a.m. and I had to be downtown at 8:30 a.m. so I ended up having to make other arrangements. The hotel was not very crowded but I was given a room with a poor view (overlooking the parking lot and dumpster). I ate at the onsite restaurant at a time when only two tables were occupied. The couple next to me received chips and salsa with their drinks but I didn't. I just didn't feel like they were bothering very much and not much was done to make my visit a warm and satisfying one. This was probably my one and only trip to Santa Fe and I was so disappointed.

744 Calle Mejia Santa Fe NM

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Downtown Santa Fe, The Lodge at Santa Fe is within 2 miles (3 km) of popular attractions such as Palace of the Governors and New Mexico State Capitol. This 3.5-star hotel has 125 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. It's also close to San Miguel Mission and Museum of International Folk Art.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in regional cuisine. Start your day off with breakfast, available for a fee.


Rooms

The Lodge at Santa Fe's 125 air-conditioned rooms provide coffee makers, phones, and ironing boards. Guests can expect free WiFi and TVs with digital channels. Bathrooms have hair dryers and free toiletries. Desks are also included.


Property features

At The Lodge at Santa Fe, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Traditional Room, 1 King Bed

King 1 | Sleeps 2

Junior Room, 1 King Bed

King 1 | Sleeps 3

Junior Suite, 2 Double Beds

Full 2 | Sleeps 4

Suite, 1 King Bed (Mini)

King 1 | Sleeps 3

Guest reviews for The Lodge at Santa Fe

Everyone (44) Couples (46) Business (10) Family (22) Other (9) Friends (7)
4
Everyone

We enjoyed out stay at The Lodge at Santa Fe. A well cared for older hotel that is very aesthetically pleasing. The lobby is nice, grounds are very nice, staff very friendly and the room was clean, pleasing and most of all....quiet. The pool area is very nice. My grand kids really enjoyed that. There is no fridge or microwave in room but that is my only complaint.

By , from TX on Jun 18, 2018

4

good location and nice rooms

Everyone

The hotel was located overlooking but still close to the fun parts of the city. The rooms were really cute with a nice New Mexican style. The front desk staff was a bit odd, I don’t know how else to say it. The first day we were there the hallways smelled terrible but the room was fresh. The free shuttle to nearby destinations was great. I would recommend the hotel to more low maintenance guests, I am happy I’d my room is nice. I also enjoyed the pool and jacuzzi after walking around in the heat all day but there were never towels outside and a water despenser would have been nice.

By , from Los Angeles on Jun 18, 2018

2
Everyone

Sink didn’t work, lock didn’t work, found tick in room as well as spiders. Pet stain upolstry just old out dated won’t be back. Too bad nice location

By on Jun 15, 2018

5

nice hotel with a handy shuttle

Everyone

Great hotel. Quiet neighborhood with a convenient shuttle.

By , from Denver on May 30, 2018

4
Everyone

AC in room didn’t work. Staff responded quickly and politely. Ultimately moved us to a new room that was a nice upgrade! Staff was exceptional!

By on May 15, 2018

5
Everyone

It's very nice to have an outdoor hot tub available all year long.

By , from Taos NM on Mar 17, 2018

Review comment responded on Mar 18, 2018

Angie, Thank you for staying with us! I;m glad you were able to take advantage of the Hot Tub during your stay! Hope you stay with us again soon!

5

pleasantly surprised with southwest appeal

Everyone

Hotel has great Southwest flare and great amenities like the hot tub, restaurant, and bar. Easy to get to downtown. Hotel is a great value.

By on Mar 13, 2018

Review comment responded on Mar 14, 2018

Anonymous, Thank you for staying with us! I'm glad we could make your stay more enjoyable. Hope you stay with us again soon!

5

top notch customer service

Everyone

Very pleased with this hotel! For our first time there, the staff went above and beyond to meet our needs. Much thanks to Michelle, Ginger and Danny. Well done!

By on Mar 7, 2018

Review comment responded on Mar 7, 2018

Anonymous, I'm so glad you enjoyed your stay with us! I'm happy Michelle, Ginger, and Danny were able to make you stay more memorable! Hope you stay with us again soon!

4
Everyone

Good stay. Business center needs to be improved. Internet speed, printer ink, etc.

By on Mar 2, 2018

Review comment responded on Mar 4, 2018

Anonymous, I'm so glad you enjoyed your stay with us. My apologies about us running out of ink for the printer and a slow internet speed. I'll forward your comments to our IT department.

4

spacious

Everyone

The hotel was well decorated and had lots of places to relax. The restaurant had recently opened and the service was great. I had the salmon for dinner and was very pleased with the way it was prepared and presented.

By , from Taos NM on Feb 18, 2018

Review comment responded on Feb 25, 2018

I am glad you enjoyed the decor and found the Lodge relaxing! It is such a great spot to unwind. We hope to see you next time you are in Santa Fe!