Eldorado Hotel & Spa

4.0 star property
Hotel with 2 hot tubs, a short walk to Santa Fe Plaza

Choose dates to view prices

Photo gallery for Eldorado Hotel & Spa

Terrace/patio
Dining
Lobby
Outdoor pool, open 7 AM to 11 PM, cabanas (surcharge), pool umbrellas
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
309 W San Francisco Street, Santa Fe, NM, 87501
  • Georgia O'Keefe Museum
    ‪1 min walk‬
  • Santa Fe Plaza
    ‪4 min walk‬
  • Loretto Chapel
    ‪7 min walk‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪16 min drive‬

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Room options

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

  • Mountain view
  • 655 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

  • Sleeps 4
  • 1 King Bed

Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

  • Mountain view
  • 655 sq ft
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed Accessible)

  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds (Deluxe Double)

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

  • City view
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

  • City view
  • 500 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Deluxe King)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

  • City view
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Junior Suite)

  • 609.9 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Santa Fe

Located in Downtown Santa Fe, Eldorado Hotel & Spa is next to Georgia O'Keefe Museum and Andrea Fisher Fine Pottery. This 219-room hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Georgia O'Keefe Museum - 1 min walk - 0.1 miles
  • Santa Fe Plaza - 4 min walk - 0.3 miles
  • Cathedral Basilica of Saint Francis of Assisi - 6 min walk - 0.4 miles
  • Loretto Chapel - 7 min walk - 0.4 miles
  • Canyon Road - 12 min walk - 0.7 miles

Getting around

  • Santa Fe Depot - 10 min walk
  • Santa Fe Municipal Airport (SAF) - 16 min drive

Restaurants

  • ‪Plaza Cafe Downtown - ‬4 min walk
  • ‪Tia Sophia's - ‬2 min walk
  • ‪Henry & The Fish - ‬1 min walk
  • ‪Coyote Cafe - ‬4 min walk
  • ‪Pizzeria Da Lino - ‬4 min walk

About this property

Eldorado Hotel & Spa

Hotel with 2 hot tubs, a short walk to Santa Fe Plaza
Eldorado Hotel & Spa features a full-service spa, an outdoor pool, and a gym. Valet parking is available for USD 25 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this spa hotel include 2 hot tubs, a sauna, and meeting rooms.
47-inch LCD TVs come with digital channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. IPod docks, refrigerators, and coffee makers are also available.
2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nidah Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs only
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Faxes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Parking
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 11 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Eldorado Hotel
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Eldorado
Eldorado Hotel And Spa
Eldorado Hotel Spa
Eldorado Hotel & Spa Hotel
Eldorado Hotel & Spa Santa Fe
Eldorado Hotel & Spa Hotel Santa Fe

Frequently asked questions

Is free cancellation available at Eldorado Hotel & Spa?

Eldorado Hotel & Spa provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Eldorado Hotel & Spa?

As of Apr 26, 2025, prices found for a 1-night stay for 2 adults at Eldorado Hotel & Spa on Apr 28, 2025 start from $214.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Eldorado Hotel & Spa?

This hotel is situated in Downtown Santa Fe, just steps from Georgia O'Keefe Museum and Lensic Performing Arts Center, and within a short walk of Santa Fe Plaza. You'll also find New Mexico Museum of Art and Palace of the Governors less than a mile away.

Is parking available on site at Eldorado Hotel & Spa?

Yes, secured valet parking is offered for USD 25 per night with in/out privileges. Though parking is limited, accessible parking is also available.

Is there a spa at Eldorado Hotel & Spa?

Nidah Spa is the hotel's spa and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Eldorado Hotel & Spa include a casino on the premises?

No, Eldorado Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Eldorado Hotel & Spa?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 2 hot tubs. Guests have pool access between 7 AM and 11 PM.

Is Eldorado Hotel & Spa good for couples?

This boutique hotel offers many amenities for couples such as an outdoor pool and 2 bars with some guestrooms featuring fireplaces.

Does Eldorado Hotel & Spa have a hot tub?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Eldorado Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Eldorado Hotel & Spa serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Eldorado Hotel & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Eldorado Hotel & Spa for a fee of USD 75 per accommodation, per stay.

Does Eldorado Hotel & Spa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Eldorado Hotel & Spa?

The closest major airport to Eldorado Hotel & Spa is Santa Fe Municipal Airport (SAF), which is 10 mi away (16 minutes by car). Another top airport is Los Alamos, NM (LAM-Los Alamos County), which is around 23 mi away.

Can I book a room with a balcony at Eldorado Hotel & Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain or city views.

Does Eldorado Hotel & Spa have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Eldorado Hotel & Spa.

Eldorado Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 597 out of 1002 reviews
Rating 8 - Good. 207 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Cleo

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santa Fe trip

Quick, pleasant stay. Beautiful hotel and great service!
Stayed 1 night in Jan 2025

6/10 Okay

Tanya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
On the first day, the light bulb was blown when I walked into my room, my room key card stopped working because the door lock battery died. We had to wait outside of the room for engineering to come and recharge the battery. The phone was visibly unsanitary and did not work for over 24hrs even though we reported it twice to the front desk AND the manager. The phone was eventually fixed but house keeping never cleaned it. I showed a pic of the unsanitary phone to the manager who agreed. I was not offered compensation, an upgrade or even a bottle of extra water for the inconveniences. No one answers the front desk phone after certain hours. The manager was disappointing. Do not expect excellent service. The carpet is tattered and very, very dirty on the fourth floor. The hotel itself is beautiful. The valet staff gave the best service in the entire hotel. It’s honestly a shame management isn’t formally trained in hospitality or just doesn’t care. I called Expedia who attempted to help and offered me 50.00 in key cash that has yet to be applied. Expedia also said they’d respond back to me within 72hrs after speaking with the hotel manager but never called me back.
Stayed 3 nights in Jan 2025

8/10 Good

Nacen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun trip

Pool was amazing!! Hit tub was so hot
Stayed 2 nights in Jan 2025

8/10 Good

Aaron, Jackson Heights

Stayed 2 nights in Jan 2025

6/10 Okay

Aaron, Jackson Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The worker who lights the fires (Carlos?) Is a great staff member. Some overnight front desk help seemed bothered and inpatient with guests. The cleaning team is wonderful and sweet. We love heritage and this hotel but the aging of the properties is becoming more obvious, rugs are old and stained. The hotel should also consider having the restaurant and bar open later. The pool area is nice but a lawsuit waiting to happen in the winter, tile was insanely icy and there were no caution signs up.
Stayed 1 night in Jan 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tirzah, Erie

Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Customer service there was horrible. We asked for firewood for our room and nobody ever showed up. The front desk never answered the phone. The next morning when I tried to make coffee with the in room provided Keurig, it was broken so I went down to the restaurant to get 3 cups of coffee. I explained that my coffee maker was broken and needed coffee and they tried to charge me for it. I said to the lady at the restaurant that even though my coffee maker was broken you are going to charge me for coffee? and she said "Yes" and wanted $5 per cup. My wife and I like to come to Santa Fe for weekend getaways and we like staying at the Eldorado but it may be time for a change as the last few times, the customer service has been poor.
Stayed 1 night in Jan 2025

8/10 Good

Phillip

Liked: Staff & service
Disliked: Cleanliness
Great location! Hotel rooms are a bit dated. Really appreciated the faux wood floors in the room, but unfortunately they were filthy-actually sticky in spots.
Stayed 3 nights in Jan 2025

2/10 Terrible

Sarah

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When we finally went to our room after trying to get something to eat at the hotel, which we were not able to due to the small restaurant was booked and there was a New Year's Eve party at 8pm, we were overwhelmed by the smoke and heat on our floor, which featured a large terrace shared by many rooms with only double doors opening onto it, no security no screen door so you could open it...We checked out and were told to have Expedia call to refund us. Expedia said the hotel was not cooperate .
Stayed 1 night in Dec 2024

8/10 Good

Ursula

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was beautiful and our room clean and nice. The entrance and the lobby are luxurious. The hallway carpeting on the room floors is very old and stained and definitely takes away from the overall high-end experience. The staff are all very polite and friendly, but our daily request to replace a dead lightbulb in the bathroom never happened, over a 5 day stay...the bathroom and the room do not have a single bright light, making it difficult to get ready or select clothing in the evenings. It was also very difficult to obtain more wood for the fireplace. We loved the heated pool and spas open even in the winter. The valet parking was very convenient. Overall, would stay again, but the guest requests for basic things like working lights or more firewood need to be met.
Stayed 4 nights in Jan 2025

2/10 Terrible

Jesus

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Management was horrible and took no time threatening eviction. Safe and AC do not work and they will not even attempt to fix it.
Stayed 1 night in Jan 2025

8/10 Good

Dianna

Stayed 2 nights in Dec 2024

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities
- great location, good service and food, all employees very nice and polite - bathrooms need to be updated. not of caliber for this type of hotel - asked twice to have a plumbing issue resolved and do not believ it ever was
Stayed 3 nights in Jan 2025

8/10 Good

Francis Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Dec 2024

8/10 Good

SANDI

Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best customer service, very friendly, down to Earth, and polite. Thanks
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. The outdoor heated pool was nice, but still not warm enough for me to go to in it.
Stayed 1 night in Dec 2024

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, room comfort

Only one issue…

Great location, excellent service. The only issue we had was heat that couldn’t be adjusted, so it was difficult to sleep in a hot room. The engineer tried fix it but couldn’t.
Stayed 3 nights in Dec 2024

4/10 Poor

Jason, Arlington

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Lack of staff. Workers did not show up for their shifts. No cooks and no maid service during our whole stay. Disappointed because this was a 4 diamond resort a few years back and has gone downhill fast.
Stayed 4 nights in Dec 2024

8/10 Good

Adrienne

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Cindy

Traveled with family

Great hotel but they didn’t clean room

Overall, the hotel is excellent (great location, excellent valet crew, decent front desk staff) but gave it 4stars bc our room was not cleaned. When I called the front desk, they told me they were short staffed and didn’t apologize. I asked for clean towels which were provided within 30 minutes. I also texted a question but didn’t receive a response.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sara

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay very often in Santa Fe and in this hotel in particular and this has been one of the best experiences we have had with them. Staff was amazing and looking forward to make a good experience for us even though they were so busy on Jan 1 and service was slow they made it up for us! Our room was spacious and we had a small patio for our dogs to enjoy as well ; that was amazing and unexpected! Thank you for that! The cleaning service was slow but they try to make their best so it’s ok, we truly appreciate all the good stuff and times we have had at this hotel! We truly recommend everyone to stay here!
Stayed 3 nights in Jan 2025