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Eldorado Hotel & Spa

4.0 out of 5.0

Recent guest reviews

We stayed four nights and had a delightful stay! Everyone was so nice! The location was great for shopping and the hotel is beautiful!!

Great location-nice rooms-had to follow up on a few things that front desk had promised to take care of but did not..:be aware you must valet as well

Hotel was beautiful, the staff wonderful! Our room lighting was poor. We couldn't read because the few lights we had, were dark. We were in a "deluxe room with a balcony "- it leaked cool air under the door going onto the balcony so our room was always chilly. Not a nice view from the balcony, I'm sorry I paid extra for that.

I only have one concern...The beds were a little worn.

Great. Front desk Girl was clueless no help with the hotel amenities.

The staff was awesome, friendly and knowledgable. We were pleasantly surprised with every aspect of the hotel and its crew. Definite recommend to stay there.

Nice location, facilities. Staffs were so kind that they recommended a nice brewery restaurant which was excellent.

Our stay at the Eldorado Hotel was great, hotel staff were friendly and helpful beyond what is normal.our room was beautiful, comfortable, well appointed. Our only complaint was the hotel bar restaurant. Food and service was mediocre at best. That being said, everything else about our stay there was great! Would recommend.

Very nice hotel - walking distance to the plaza, art galleries and restaurants. I left my laptop in the room and they found it and are keeping it until I pick it up. Excellent place, very professional yet friendly staff.

This was the 2nd time that we stayed at the Eldorado Hotel, although the first time was 12 years ago. The hotel lobby is beautiful and the check-in procedure was smooth and easy. The hotel hallways (carpeting) look a bit more tired than they did 12 years ago, but our room was spacious, clean and mostly very comfortable. I would have preferred a slightly firmer mattress and less squishy pillows, but that is personal preference. Also, brighter lighting in the bathroom would be nice. The exercise facility is great, although it would be nice to have cranks on the windows so that patrons can adjust the windows (on one 30 degree morning, several of the windows were cranked all the way open, and the room was freezing; on another morning, it was quite warm and the windows were almost all closed, so it was stuffy.) Overall, we loved our stay though, and hope to be back soon.

Perfect location for enjoying Santa Fe. Close to shops and restaurants.

I enjoyed my stay. The staff was extremely polite and helpful. The hotel is walking distance to great restaurants and shopping.

no bathtub. noisy air conditioning. very expensive. we will stay at the drury hotel in santa fe next visit. they have reakfasst, happy hour.. shower dangerous. NOT SAFE. had to reach around sliding glass door to reach water from the faucet head and too short to reach to deflect. bad design. only one sliding glass doo ractually could slide. too dangerous for us. towels were excellent.

The Southwest decor in the rooms has an institutional feel and there were numerous unpainted sparkling which made the hotel feel like it was being renovated. The staff wasn't the friendliest I've experienced. Not what I expected.

Beautiful hotel with great service. Will definitely stay again!!

A nice and very comfortable room. Staff was friendly and helpful.

We had a great time. The hotel is at the end of the Plaza so it was quite and very pleasant staff. Someone at duty 24/7 for help or information. Car rental at the hotel which was helpful. The waiter, Jose, at breakfast gave us hits for our trip to Taos, that we would have missed. Altogether a wonderful trip.

The hotel location was great and staff was friendly.The room was okay,but beds were uncomfortable.Will choose a different hotel next time

Stayed there five nights attending a conference. Hotel is a short walk to the convention center, numerous museums, more restaurants than can be counted and many historical sites. I never took the car out during the whole stay. The hotel is 4 star all the way, zero complaints and they even have FREE wifi.

I made a reservation for a suite and upon arrival at the hotel my party and I were put into a regular room. When I called the front desk I was told the room we were in was as good as we could get and no offer to remedy the situation was offered. No refund for the difference in cost of suite vs. double room was ever received. I found the service to be mediocre despite the relatively high price tag per room.

309 W San Francisco Street Santa Fe NM

Hotel highlights

  • Walking distance to Palace of the Governors and San Miguel Mission
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Downtown Santa Fe, Eldorado Hotel & Spa is a leisurely stroll from popular sights such as Palace of the Governors and San Miguel Mission. This 219-room, 4-star hotel has a restaurant, a full-service spa, and an outdoor pool. Located in central Santa Fe, the hotel is also near New Mexico State Capitol and Museum of International Folk Art.


Dining

Start your day off with breakfast, available for a fee. Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.


Rooms

All 219 air-conditioned rooms feature iPod docks, refrigerators, and coffee makers. 47-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Free local calls, free bottled water, and safes are other standard amenities.


Property features

Eldorado Hotel & Spa features a full-service spa, an outdoor pool, and a fitness center. Valet parking is offered for USD 24 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and 7 meeting rooms.

Room options

Double Room

Full 2 | Sleeps 4

Double Room, Fireplace

Full 2 | Sleeps 4

Deluxe Room, Balcony

King 1 | Sleeps 3

Deluxe Room, Fireplace

King 1 | Sleeps 3

Guest reviews for Eldorado Hotel & Spa

Everyone (15) Couples (42) Business (6) Family (12) Friends (11) Other (12)
4

beautiful hotel, inside and out!

Everyone

We stayed four nights and had a delightful stay! Everyone was so nice! The location was great for shopping and the hotel is beautiful!!

By , from Charlotte, NC on Apr 7, 2017

4
Everyone

Great location-nice rooms-had to follow up on a few things that front desk had promised to take care of but did not..:be aware you must valet as well

By on Mar 17, 2017

4

nice hotel- needs more lighting

Everyone
Looking west

Hotel was beautiful, the staff wonderful! Our room lighting was poor. We couldn't read because the few lights we had, were dark. We were in a "deluxe room with a balcony "- it leaked cool air under the door going onto the balcony so our room was always chilly. Not a nice view from the balcony, I'm sorry I paid extra for that.

By , from PA on Feb 19, 2017

4

nice hotel

Everyone

I only have one concern...The beds were a little worn.

By on Feb 7, 2017

5

front desk girl was dumb as a rock. no knowledge

Everyone

Great. Front desk Girl was clueless no help with the hotel amenities.

By on Dec 7, 2016

5

santa fe stay

Everyone

The staff was awesome, friendly and knowledgable. We were pleasantly surprised with every aspect of the hotel and its crew. Definite recommend to stay there.

By , from Orange County, Ca. on Nov 26, 2016

5

great hotel

Everyone

Nice location, facilities. Staffs were so kind that they recommended a nice brewery restaurant which was excellent.

By , from San Diego, CA on Nov 13, 2016

5

beautiful hotel

Everyone

Our stay at the Eldorado Hotel was great, hotel staff were friendly and helpful beyond what is normal.our room was beautiful, comfortable, well appointed. Our only complaint was the hotel bar restaurant. Food and service was mediocre at best. That being said, everything else about our stay there was great! Would recommend.

By , from Murrieta on Oct 20, 2016

5

nice hotel

Everyone

Very nice hotel - walking distance to the plaza, art galleries and restaurants. I left my laptop in the room and they found it and are keeping it until I pick it up. Excellent place, very professional yet friendly staff.

By , from Bay Area on Jul 27, 2016

4

lovely hotel in a wonderful location

Couples

This was the 2nd time that we stayed at the Eldorado Hotel, although the first time was 12 years ago. The hotel lobby is beautiful and the check-in procedure was smooth and easy. The hotel hallways (carpeting) look a bit more tired than they did 12 years ago, but our room was spacious, clean and mostly very comfortable. I would have preferred a slightly firmer mattress and less squishy pillows, but that is personal preference. Also, brighter lighting in the bathroom would be nice. The exercise facility is great, although it would be nice to have cranks on the windows so that patrons can adjust the windows (on one 30 degree morning, several of the windows were cranked all the way open, and the room was freezing; on another morning, it was quite warm and the windows were almost all closed, so it was stuffy.) Overall, we loved our stay though, and hope to be back soon.

By on Mar 24, 2016