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Recent guest reviews

The staff was very welcoming but misinformed about local tours, museums & events

All was great especially the bell staff the food was was good also

It's a very good local hotel. The city should be very proud.

Excellent place and convenient location. Friendly staff and clean rooms with comfortable beds. Only negative is no TV in either the bar area or 6th floor lounge.

The service and amenities are what made this a remarkable stay...the butler and concierge lounge were well worth the price.

The hotel has a very welcoming feel to it when you arrive. We stayed in the Hacienda where our room had a fire place and a very comfortable king sized bed. The continental breakfast offered a lot of variety in a peaceful, comfortable setting with a roaring fireplace. The staff were friendly and helpful. The happy hour was the same. Free beer, wine and cheese and crackers. The daily resort fee includes the shuttle bus so be sure to use it!

8 days vacatin trip. I was suprprised that I had to pay an additinal $18.00 a day resort fee. Why wasn't this included in travel package?

My wife & I stayed here for a long weekend getaway and absolutely loved it. Our first time to Santa Fe, and this hotel was perfect. Everything is walkable and we loved it because it wasn't right on the plaza. It was about half a mile south of the main strip in Santa Fe and there were many more local places to eat and more of a local vibe where we were. We walked up to the plaza and it was very tourist-y compared to the area around our hotel. The staff was amazing, the room was wonderful. The only reason for 4 stars on amenities was because they don't have a gym or pool at the hotel, which we wouldn't have used either anyways.

We do alot of traveling, and I can honestly say this is an A+ hotel. We were very impressed. The hotel is beautiful and the Staff is super accomodating and professional. If you are looking for a hotel in the Santa Fe area, this is the one for you! PA from Miami

Wish we could have stayed longer. Has what we needed.

Staff butler extremely helpful, delicious and plentiful brunch included. Plentiful free parking makes it perfect for those with cars. We found out that with 24 hours notice, the hotel will send its shuttle all the way to the airport in Albuquerque for those who prefer not to drive. Also the only native-American owned hotel in town, with lovely art and sculpture throughout.

This was a nice get away BUT I had decided last minute to maybe schedule a spa treatment so I asked if I could have a one hour later check out....was told it would cost 50.00 and we could stay tILL 3:00 decided to say no to spa and late check out!

I booked the hotel without doing much research, it turned out the best part of the stay is the location: it's close to Site Santa Fe (a contemporary art museum) and the railroad depot (other shops and galleries) , and its within walking distance to the historic center. The hotel does have shuttle to the plaza, but the service is more sporadic than the reception would have guests believe! Amenities such as pool, gym, and spa are average and not too impressive, however the staff is generally friendly and eager to make recommendations. Overall. I would say the Santa Fe hotel is a bit overprice for what it has to offer.

The interior design of the Hacienda & Spa at Hotel Santa Fe is exceptional. It captures the southwestern style with sophistication and comfort at the same time. The staff is very friendly and helpful. We enjoyed several delicious meals at the Amaya restaurant--the prix fixe dinner is a good value. The shuttle service is also very convenient for getting around town.

When we arrived we were given to complementary drinks. However, we were told our room was in the Hacienda but there were no room numbers visible on the outside of the building for our room. The Hotel has number plates declaring the locations of the rooms. The Hacienda on the other hand does not. The rooms in the Hacienda start at 400 and go up even though 400 is ground floor (the elevator list only floors 4, 5 & 6 too). If you are inside of the lobby of the Hacienda you will find the plaques for the rooms. The room was nice, clean and had a fire place. We were told there was a free continental breakfast but no eggs so, we passed eating breakfast at the restaurant which was pretty nice too.

Excellent service, good location next to Santa Fe Farmers Market. Shuttle service anywhere within a mile.

We found the hotel and staff to be very welcoming and comfortable. The room was quite nice and the location was perfect. We also enjoyed the car service provided. Overall, it was terrific! Hopefully, we will return again.

We had a very nice experience at this hotel and would stay there again. It is located in the Rail yard district and there is the wonderful Site museum and funky galleries. The concierge told us about the Santa Fe Opera which was amazing. There was a free continental breakfast each morning with a lovely assortment. The hotel offers a van which took us where ever we wanted to go!

Nice hotel and very nice room. Second stay and would definitely return. About 5 blocks from the plaza and so not a lot of the hubbub.

S Guadalupe St Santa Fe NM

Room options

Suite, Fireplace

1 Double Sofa Bed | 1 King Bed | Sleeps 4

Standard Room, 2 Double Beds, Fireplace (Hacienda)

2 Double Beds | Sleeps 4

Guest reviews for The Hacienda & Spa at Hotel Santa Fe

Everyone (4) Couples (16) Business (1) Family (4) Other (4) Friends (2)
4
Partner Couples

The staff was very welcoming but misinformed about local tours, museums & events

By on Nov 11, 2019

Review comment responded on Nov 19, 2019

Good Morning, Thank You for taking the time and posting a review of your recent stay with us at the Hotel Santa Fe They Hacienda & Spa. I am glad to see that your stay was an enjoyable one, all of us here look forward to being of service to you again in the future. Until then, best of travels.

5
Partner Couples Business Business

All was great especially the bell staff the food was was good also

By on Jul 2, 2019

Review comment responded on Jul 17, 2019

Thank you so much for staying with us and taking the time to write with your detailed and kind review and we have passed on your kind words to our staff. We are delighted to learn that you enjoyed your stay at The Hacienda! thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon!

4
Partner Couples

It's a very good local hotel. The city should be very proud.

By on Jun 29, 2019

Review comment responded on Jul 17, 2019

Thank you so much for staying with us and taking the time to write with your detailed and kind review and we have passed on your kind words to our staff. We are delighted to learn that you enjoyed your stay at The Hacienda! thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon!

5
Everyone

By on May 14, 2019

5
Everyone

Excellent place and convenient location. Friendly staff and clean rooms with comfortable beds. Only negative is no TV in either the bar area or 6th floor lounge.

By on Oct 22, 2017

Review comment responded on Jul 25, 2018

Thank you so much for staying with us. Please come back again, soon! kowaen mina so thuu puchi - Have a great day!

5

loved the amenities

Everyone

The service and amenities are what made this a remarkable stay...the butler and concierge lounge were well worth the price.

By on Aug 15, 2016

5

perfect april vacation getaway

Everyone

The hotel has a very welcoming feel to it when you arrive. We stayed in the Hacienda where our room had a fire place and a very comfortable king sized bed. The continental breakfast offered a lot of variety in a peaceful, comfortable setting with a roaring fireplace. The staff were friendly and helpful. The happy hour was the same. Free beer, wine and cheese and crackers. The daily resort fee includes the shuttle bus so be sure to use it!

By , from Boston, MA on Apr 21, 2016

5

very good

Other

8 days vacatin trip. I was suprprised that I had to pay an additinal $18.00 a day resort fee. Why wasn't this included in travel package?

By on Aug 22, 2013

5

plan on returning

Couples

My wife & I stayed here for a long weekend getaway and absolutely loved it. Our first time to Santa Fe, and this hotel was perfect. Everything is walkable and we loved it because it wasn't right on the plaza. It was about half a mile south of the main strip in Santa Fe and there were many more local places to eat and more of a local vibe where we were. We walked up to the plaza and it was very tourist-y compared to the area around our hotel. The staff was amazing, the room was wonderful. The only reason for 4 stars on amenities was because they don't have a gym or pool at the hotel, which we wouldn't have used either anyways.

By on May 13, 2013

5

wonderful stay

Couples

We do alot of traveling, and I can honestly say this is an A+ hotel. We were very impressed. The hotel is beautiful and the Staff is super accomodating and professional. If you are looking for a hotel in the Santa Fe area, this is the one for you! PA from Miami

By on Mar 30, 2013

The Hacienda & Spa at Hotel Santa Fe

537 S Guadalupe St, Santa Fe, NM 87501
url importing https://www.orbitz.com/Santa-Fe-Hotels-The-Hacienda-&-Spa-at-Hotel-Santa-Fe.h802697-p2.Hotel-Reviews