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Recent guest reviews

I called to make sure everything was open I was told everything was open I paid almost $300 for a room for one night to find out that everything was not open the only reason why I did come was for the spa nothing was open I was supposed to get a complementary breakfast that did not happen when ordering drinks to my room it took almost an hour to get here I am not happy to pay almost $300 for a night and not have any amenities Was not good

Beautiful hotel! Our room was gorgeous. The hotel is not well-managed, however—instead of just having a sign at the Hacienda to identify the building, you have to wait for a “butler” to show you to your room. After a long drive, we didn’t want to wait for a butler, but there’s no map of the grounds, and no signage to show the way. Also, we called in a take-out order from the restaurant and when I went to pick it up, it was on formal dishwater and a heavy room service tray, which we had to then carry ourselves through the parking lot. The room was lovely (but we couldn’t find it) and the food was good (but we had to haul it ourselves). We couldn’t do the included breakfast in the morning because there was a long line with few Covid precautions. Overall, those little annoyances added up to where I wouldn’t stay here again, unfortunately.

We have friends in Santa Fe. I have taken my wife all over the world and this is the only place she cried when she left. Thanks to the great staff at the restaurant, specifically Misty but not limited to her!

The staff was very welcoming but misinformed about local tours, museums & events

All was great especially the bell staff the food was was good also

It's a very good local hotel. The city should be very proud.

Excellent place and convenient location. Friendly staff and clean rooms with comfortable beds. Only negative is no TV in either the bar area or 6th floor lounge.

The service and amenities are what made this a remarkable stay...the butler and concierge lounge were well worth the price.

The hotel has a very welcoming feel to it when you arrive. We stayed in the Hacienda where our room had a fire place and a very comfortable king sized bed. The continental breakfast offered a lot of variety in a peaceful, comfortable setting with a roaring fireplace. The staff were friendly and helpful. The happy hour was the same. Free beer, wine and cheese and crackers. The daily resort fee includes the shuttle bus so be sure to use it!

8 days vacatin trip. I was suprprised that I had to pay an additinal $18.00 a day resort fee. Why wasn't this included in travel package?

My wife & I stayed here for a long weekend getaway and absolutely loved it. Our first time to Santa Fe, and this hotel was perfect. Everything is walkable and we loved it because it wasn't right on the plaza. It was about half a mile south of the main strip in Santa Fe and there were many more local places to eat and more of a local vibe where we were. We walked up to the plaza and it was very tourist-y compared to the area around our hotel. The staff was amazing, the room was wonderful. The only reason for 4 stars on amenities was because they don't have a gym or pool at the hotel, which we wouldn't have used either anyways.

We do alot of traveling, and I can honestly say this is an A+ hotel. We were very impressed. The hotel is beautiful and the Staff is super accomodating and professional. If you are looking for a hotel in the Santa Fe area, this is the one for you! PA from Miami

Wish we could have stayed longer. Has what we needed.

Staff butler extremely helpful, delicious and plentiful brunch included. Plentiful free parking makes it perfect for those with cars. We found out that with 24 hours notice, the hotel will send its shuttle all the way to the airport in Albuquerque for those who prefer not to drive. Also the only native-American owned hotel in town, with lovely art and sculpture throughout.

This was a nice get away BUT I had decided last minute to maybe schedule a spa treatment so I asked if I could have a one hour later check out....was told it would cost 50.00 and we could stay tILL 3:00 decided to say no to spa and late check out!

I booked the hotel without doing much research, it turned out the best part of the stay is the location: it's close to Site Santa Fe (a contemporary art museum) and the railroad depot (other shops and galleries) , and its within walking distance to the historic center. The hotel does have shuttle to the plaza, but the service is more sporadic than the reception would have guests believe! Amenities such as pool, gym, and spa are average and not too impressive, however the staff is generally friendly and eager to make recommendations. Overall. I would say the Santa Fe hotel is a bit overprice for what it has to offer.

The interior design of the Hacienda & Spa at Hotel Santa Fe is exceptional. It captures the southwestern style with sophistication and comfort at the same time. The staff is very friendly and helpful. We enjoyed several delicious meals at the Amaya restaurant--the prix fixe dinner is a good value. The shuttle service is also very convenient for getting around town.

S Guadalupe St Santa Fe NM

Hotel highlights

  • Walking distance to Santa Fe Plaza and Loretto Chapel
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking

Located in Downtown Santa Fe, The Hacienda & Spa at Hotel Santa Fe is a leisurely stroll from popular sights such as Santa Fe Plaza and Loretto Chapel. This 35-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 7 AM to 10:30 AM. This hotel is home to a restaurant and a bar/lounge. For a nice break, mingle with other guests at the free daily manager's reception.


Rooms

The Hacienda & Spa at Hotel Santa Fe's 35 air-conditioned rooms provide fireplaces, iPod docks, and minibars. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Coffee makers, free long-distance calls, and free local calls are also standard.


Property features

At The Hacienda & Spa at Hotel Santa Fe, guests enjoy a full-service spa, an outdoor pool, and a health club. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a spa tub, a rooftop terrace, and free WiFi in public areas.

Room options

Standard Room, 1 King Bed, Fireplace (Hacienda)

1 King Bed | Sleeps 2

Suite, Fireplace

1 Double Sofa Bed | 1 King Bed | Sleeps 4

Standard Room, 2 Double Beds, Fireplace (Hacienda)

2 Double Beds | Sleeps 4

Guest reviews for The Hacienda & Spa at Hotel Santa Fe

Everyone (6) Couples (18) Business (1) Family (4) Other (4) Friends (2)
1
Partner Couples

I called to make sure everything was open I was told everything was open I paid almost $300 for a room for one night to find out that everything was not open the only reason why I did come was for the spa nothing was open I was supposed to get a complementary breakfast that did not happen when ordering drinks to my room it took almost an hour to get here I am not happy to pay almost $300 for a night and not have any amenities Was not good

By on Mar 7, 2021

5
Everyone

By on Jan 22, 2021

Review comment responded on Mar 3, 2021

Thank you for taking the time and posting a review of your recent stay at the Hotel Santa Fe the Hacienda & Spa, all of us here are glad to see you had a most enjoyable stay! We hope to have the pleasure of being of service to you again during your future visits to Santa Fe. Until then best of travels!

5
Everyone

By on Nov 2, 2020

Review comment responded on Mar 3, 2021

Thank you for taking the time and posting a review of your recent stay at the Hotel Santa Fe the Hacienda & Spa, all of us here are glad to see you had a most enjoyable stay! We hope to have the pleasure of being of service to you again during your future visits to Santa Fe. Until then best of travels!

3
Partner Couples

Beautiful hotel! Our room was gorgeous. The hotel is not well-managed, however—instead of just having a sign at the Hacienda to identify the building, you have to wait for a “butler” to show you to your room. After a long drive, we didn’t want to wait for a butler, but there’s no map of the grounds, and no signage to show the way. Also, we called in a take-out order from the restaurant and when I went to pick it up, it was on formal dishwater and a heavy room service tray, which we had to then carry ourselves through the parking lot. The room was lovely (but we couldn’t find it) and the food was good (but we had to haul it ourselves). We couldn’t do the included breakfast in the morning because there was a long line with few Covid precautions. Overall, those little annoyances added up to where I wouldn’t stay here again, unfortunately.

By on Oct 18, 2020

5
Family with small children

We have friends in Santa Fe. I have taken my wife all over the world and this is the only place she cried when she left. Thanks to the great staff at the restaurant, specifically Misty but not limited to her!

By , from North Pole on Jul 7, 2020

Review comment responded on Mar 3, 2021

Thank you for taking the time and posting a review of your recent stay at the Hotel Santa Fe the Hacienda & Spa, all of us here are glad to see you had a most enjoyable stay! We hope to have the pleasure of being of service to you again during your future visits to Santa Fe. Until then best of travels!

4
Partner Couples

The staff was very welcoming but misinformed about local tours, museums & events

By on Nov 11, 2019

Review comment responded on Nov 19, 2019

Good Morning, Thank You for taking the time and posting a review of your recent stay with us at the Hotel Santa Fe They Hacienda & Spa. I am glad to see that your stay was an enjoyable one, all of us here look forward to being of service to you again in the future. Until then, best of travels.

5
Partner Couples Business Business

All was great especially the bell staff the food was was good also

By on Jul 2, 2019

Review comment responded on Jul 17, 2019

Thank you so much for staying with us and taking the time to write with your detailed and kind review and we have passed on your kind words to our staff. We are delighted to learn that you enjoyed your stay at The Hacienda! thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon!

4
Partner Couples

It's a very good local hotel. The city should be very proud.

By on Jun 29, 2019

Review comment responded on Jul 17, 2019

Thank you so much for staying with us and taking the time to write with your detailed and kind review and we have passed on your kind words to our staff. We are delighted to learn that you enjoyed your stay at The Hacienda! thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon!

5
Everyone

By on May 14, 2019

5
Everyone

Excellent place and convenient location. Friendly staff and clean rooms with comfortable beds. Only negative is no TV in either the bar area or 6th floor lounge.

By on Oct 22, 2017

Review comment responded on Jul 25, 2018

Thank you so much for staying with us. Please come back again, soon! kowaen mina so thuu puchi - Have a great day!

The Hacienda & Spa at Hotel Santa Fe

537 S Guadalupe St, Santa Fe, NM 87501
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