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Recent guest reviews

Arrived at a very busy time. The gal at front desk was exceptional and professonal. The GM was also awesome as we had a plumbing issue and had to be moved. The guy at front desk im the AM with a tie was less impressive. An apology for the midnight mess would gave been nice at check out. The pool and hot tub were awesome. Room very nice obvious recent renovations.

The hotel was clean, and the staff very helpful. It is located near the interstate, so convenient for travel. There was really only one cafe nearby, but it was very good.

Jason was very helpful and hotel is like new and very clean. They take pets and is next to a Tesla Supercharger.

Great staff

Room was filthy. When we opened the door there was a terrible odor like wet dogs. The carpet had stains everywhere and the worst part was the black mildew on the walls of the shower. The bed was clean and comfortable and the location of the hotel was convenient to I-40

Rooms were disguising. We had them change us to a new room after the floor and blankets had what appeared to be blood on them. The next room had tons of hair and crumbs in the sheets. Asked for new sheets and pillow cases, they never came.

Our shower was clogged so we weren’t able to take shower without the tub almost overflowing.

Easy to find and convenient to services. Very clean.

Comfy beds— Shower leaked out under sliding door room 224

The door to my room was propped open when I first got to it. I checked the entire room to make sure no one was hiding, as there were shoe prints in the bathroom that obviously weren’t mine. I was traveling alone so this was unsettling and I didn’t sleep well all night due to being anxious someone was going to show up.

Very clean and friendly. No grass for dogs to walk on.

The fruit flavored water and cookies were a treat after a long day driving. We've stayed at this hotel on several occasions and the staff are always very friendly and helpful. The facilities are always very clean and comfortable. Will stay here again and recommend to others traveling this way.

Property under renovation. Hallways dark and musty. Room is fine, clean, but could use a refresh

Really nice folks. They are remodeling, but we didn’t hear any noise from it. Room was clean and comfortable.

Historic Route 66 Santa Rosa NM

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Route 66 Auto Museum is a short stroll from Comfort Inn Santa Rosa on Route 66, and other popular attractions like St. Rose of Lima Catholic Church are within a few miles (5 km). This 74-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free on-the-go breakfast is served each morning from 6:00 AM to 9:00 AM.


Rooms

Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, microwaves, and coffee makers are also standard. Limited housekeeping is available.


Property features

Guests of Comfort Inn Santa Rosa on Route 66 have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a spa tub, a meeting room, and laundry facilities.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Comfort Inn Santa Rosa on Route 66

Everyone (16) Business (1) Couples (4) Family (8) Other (1)
4
Everyone

By on Jan 10, 2024

Review comment responded on Jan 30, 2024

Hi Luciana,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

5
Everyone

By on Dec 28, 2023

Review comment responded on Jan 17, 2024

Hi Sokhom,Thank you for your fantastic 5-star rating! We are thrilled to learn that your experience at our hotel met and exceeded your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority. Your positive feedback means a lot to us, and it inspires our team to continue delivering the highest standards of hospitality. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

5
Everyone

By on Jul 30, 2023

Review comment responded on Aug 21, 2023

Hi William,Thank you for taking the time to share your feedback and awarding us a 5-star rating! We're absolutely thrilled that you had a positive experience during your stay at our hotel. Your high rating serves as a wonderful validation of our efforts to provide excellent service and accommodations. We truly appreciate your support and hope to have the pleasure of hosting you again in the future.

1
Everyone

By on Jul 29, 2023

Review comment responded on Jul 31, 2023

Hi Quinn,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

4
Partner Couples

Arrived at a very busy time. The gal at front desk was exceptional and professonal. The GM was also awesome as we had a plumbing issue and had to be moved. The guy at front desk im the AM with a tie was less impressive. An apology for the midnight mess would gave been nice at check out. The pool and hot tub were awesome. Room very nice obvious recent renovations.

By on Apr 6, 2023

Review comment responded on Apr 11, 2023

Hi Linda,We are delighted that you enjoyed your stay and that you appreciated the hotel's amenities and accommodations. Your concern has been shared with management, who will ensure that all employees are constantly reminded to provide excellent service at all times. We hope you'll come back so we can provide you with a much greater stay.

5
Everyone

By on May 7, 2022

Review comment responded on Aug 6, 2022

Hello Minbao, It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

4
Family

The hotel was clean, and the staff very helpful. It is located near the interstate, so convenient for travel. There was really only one cafe nearby, but it was very good.

By on Mar 18, 2022

Review comment responded on Mar 22, 2022

Thank you for sharing your experience and for pointing out efforts of our staff to treat you like family and make you feel at home! We are also happy to hear that you found the location to be so convenient for your needs. I am thrilled to hear that we exceeded your expectations and we look forward to seeing you again!

4
Everyone

By on Jan 5, 2022

Review comment responded on Apr 5, 2022

Hello Linda, It was our privilege to earn your business and we hope to host you again on your next trip.,

5
Family

Jason was very helpful and hotel is like new and very clean. They take pets and is next to a Tesla Supercharger.

By on Dec 30, 2021

Review comment responded on Dec 31, 2021

Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. Thank you for taking the time to share this five star experience with our management, staff, and future guests. We are also happy to share this review with our staff who work hard to ensure that you feel welcomed like family. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

4
Family

Great staff

By on Nov 30, 2021

Review comment responded on Nov 30, 2021

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We are excited to share this review with our staff who will be pleased to hear of the outcome of their efforts to make you feel at home. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!

Comfort Inn City of Natural Lakes

2524 Historic Route 66, Santa Rosa, NM 88435
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