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Recent guest reviews

The bathroom smelt like vomit. Don’t know what they are using to clean. Everything else was great and looked clean.

The property was clean and quiet but we spent the whole night freezing. The heat in our room wouldn’t work all night long.

Very welcoming check in and morning staff. Clean rooms.

Didn't like the room. Pool was closed, and super tiny. Customer service was terrible still waiting for my refund. No hot showers for anyone!

We stay here every spring on our way back to Colorado, They are always friendly and the hotel is clean and updated.

Great clean rooms. Friendly staff. Great selection at breakfast.

I have stayed at this hotel many times and it was very nice, but this time room was less than good. No tissues in bathroom, toilet seat very loose, toilet not sanitized, not enough towels. I told the staff on leaving and they said I would hear from hotel but that has not happened. I will pick another next trip.

Clean, quiet, comfy. Even had a vibrating bed thanks to pool pump. Kinda nice :-).

Great experience and really care about there visitors!

We stayed a couple of days and I was very pleased with the cleanliness of the hotel and the room. The breakfast could of been better but the breakfast staff was very pleasant . Very Nice Hotel and great price.

Staff was very friendly, very nice rooms and a great breakfast.

It was great and we will make sure when we come this way again to use it.

Enjoyed our stay, would come back again! Rooms are clean, staff is very friendly!

Very friendly. Room very accommodating. Breakfast great!

We went to a family reunion and stayed at the Best Western. It was a very fun place to stay. We loved the pool and the other amenities. The staff was great.

N Grand Avenue Las Vegas NM

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in East Las Vegas within a mile (2 km) of Gene Torres Golf Course, Best Western Plus Montezuma Inn & Suites is within 2 miles (3 km) of City of Las Vegas Museum. This 67-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center.


Dining

Start your day off right with a free full breakfast.


Rooms

All 67 individually decorated rooms feature MP3 docks, microwaves, and refrigerators. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include coffee makers, free local calls, and hair dryers.


Property features

Guests of Best Western Plus Montezuma Inn & Suites have access to an indoor pool, a 24-hour fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a sauna, free WiFi in public areas, and conference space.

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Microwave

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Montezuma Inn & Suites

Everyone (13) Couples (6) Business (3) Family (12) Friends (1)
4
Everyone

By on Sep 8, 2020

Review comment responded on Sep 15, 2020

Thank You

2
Everyone

By on May 26, 2020

Review comment responded on Jun 8, 2020

Thank you for your review. We don't see any comments so we are not sure what to address with this review.

3
Family Family with small children Family

The bathroom smelt like vomit. Don’t know what they are using to clean. Everything else was great and looked clean.

By , from Phoenix AZ on Mar 18, 2020

Review comment responded on Mar 18, 2020

Thank you for your review. All of our cleaning chemicals are no smell as we know people are sensitive. Please always let us know when there is an issue so we can correct it to make your stay pleasurable.

3
Business Business

The property was clean and quiet but we spent the whole night freezing. The heat in our room wouldn’t work all night long.

By on Jan 31, 2020

Review comment responded on Feb 17, 2020

Thank you for your review. Please contact the front desk at any hotel you stay in and we will fizx the problem or move you to another room.

5
Partner Couples Family

Very welcoming check in and morning staff. Clean rooms.

By on Jan 18, 2020

Review comment responded on Jan 23, 2020

Thank you for your review. We look forward to seeing you again.

5
Everyone

By on Aug 29, 2019

Review comment responded on Sep 2, 2019

Thank you for your review.

1
Family with small children Family

Didn't like the room. Pool was closed, and super tiny. Customer service was terrible still waiting for my refund. No hot showers for anyone!

By on May 17, 2019

Review comment responded on May 22, 2019

Thank you for your review. Our pool is always closed from 10pm to 11am so that we can clean it and maintain the correct chemical levels. No sure what refund your speaking of as this is posted by an Anonymous user.

5
Family

We stay here every spring on our way back to Colorado, They are always friendly and the hotel is clean and updated.

By on May 9, 2019

Review comment responded on May 16, 2019

Thank you for your review!

5
Everyone

By on Dec 31, 2018

Review comment responded on Jan 4, 2019

Thank you

5
Everyone

By on Oct 16, 2018

Best Western Plus Montezuma Inn & Suites

2020 N Grand Avenue, Las Vegas, NM 87701
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