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Hilton Santa Fe Buffalo Thunder

4.0 out of 5.0
Overview Reviews Amenities & Policies
20 Buffalo Thunder Trl, Santa Fe, NM
1-844-663-2269
4.1
out of 5
"Good!"
See all 77 reviews
Room cleanliness 4.5
Service & staff 4.0
Room comfort 4.5
Hotel condition 4.0

This hotel is most popular for:

  • Couples
  • Everyone
  • Family

Recent guest reviews

Had scheduling issues double booked And my card was double charged

Great place........Staff made it right for room delay

Excellent room and service. Beautiful vistas and very laid back atmosphere.

Modern, clean facility with especially friendly staff and a beautiful and proud Native American motif.

Upon checkin, found that the ceiling had significant water damage (and is that mold??), and the furniture and window frames were VERY damaged. The first night the refrigerator was so loud it woke us up. In addition, an intoxicated woman later pounded on the door wanting in. She went away, but the frig stayed noisy. This was all reported but no action was taken. It wasn't uninhabitable, so that was it. We were told that the room was scheduled to have furniture replaced, and they were unaware of water issues. Day 2, we went to the outdoor pool because the indoor pool was closed for repair. We were told that when then indoor pool became available the outdoor pool would be closing. Anyway the outdoor pool was nice and weather was good most of the time we were there so not an issue. Day 3 went for a walk along the 2.5 mile trail, beautiful views but there was a coyote on the trail. I'm told they won't hurt adults, just kids and dogs! Would have felt better if I had some pepper spray. Also a lot of dog door on the path, watch your step! I really wanted to love this hotel. I'm planning a group trip and was scouting for a destination, the location is good, and scenery is awesome, but seemed like every time I turned around I found something that was broken, dirty, or generally neglected. On the other hand, staff were very nice and the location is good. I didn't eat at the restaurants on site. Also, hotel was pretty empty so maybe it's on the decline??

wonderful dinners at Iguana and Red Sage .. Enjoyed great Sunday Morning buffet .. Pool and surroundings were excellent ... hotel grounds were immaculate .. staff service friendly and very helpful, any and all concerns addressed immediately. and Comps from the Casino were plentiful. One of the best vacations in a long time.

Easy check-in easy check-out, very nice pool and facilities.

Pros: fast & early check in, cold a/c, free beverage station had a variety of drinks, new members get free play, spacious suite, bathroom has two showers, lots of slot machines Cons: almost all the restaurants close early, cafe food was horrible which made it not worth the extremely high price, deli food was decent but they forgot a lot of our order & there was a long line, toilet doesn’t flush well, dead baby bird on patio, jacuzzi closed, small non smoking area

Buffett under construction was a dissappointment to us. Tourquoise Cafe addequate. Red Fern Lounge quite pricey. Pool area wasn't open yet, maintenance going on, couldn't really use that area for relaxation yet. Over all good experince. Conciere Amilia at Check In Desk was very accommodating and friendly.

This not a resort as it is suppose to be by the hotel description.

Kids absolutely loved it. Didn't know it was part casino when I booked it but it was still nice for them. Wish breakfast was part of the deal though. Beautiful hotel. Love all the art.

This Hilton resort and casino is classy and maintains high standards in every aspect. The authentic art exposed in the lobby and in the hallways is amazing! For dinner I recommend the buffet served daily from 4pm to 8pm. Maybe the management should extend the schedule to 9pm.... I am not a gambler but I was impressed with the casino. It is not like a super large, Vegas style casino, yet it is attractive and cosy meanwhile! The location of this resort is just 3 miles south of Epaniola and only 95 miles away from Red River Ski resort. Technically, you can drive to Red River or Taos, spend the day there skiing and return to Buffalo Thunder for the night. This will save you hundreds of $ per day, given the hotel rates in Red River during the ski season. I will return to this resort in the summer for their large pools! Great food served at the Painted Parrot buffet!

got double charge for the room. Not please with that did not refund deposit of 50.00 either.

Had a very nice time the place was very clean and friendly people.

Nice location--easy access to Santa Fe, nice amenities--casino, golf courses, restaurants The staff was very helpful

We had asked for a "standard" room. What we didn't know was that a standard room faced a wall and we could only see a part of the sky! We were told at the front desk that we could pay more each night to be "upgraded". Much of the hotel first floor smelled like smoke or heavy chlorine. We did not feel our room was sufficiently cleaned each day. We had to ask twice for information about the hotel (which wasn't in the room) and wouldn't have known there was a shuttle downtown if we hadn't overheard another guest ask about it. This hotel seems more interested in its casino and its conference center than it's other guests.

20 Buffalo Thunder Trl Santa Fe NM

Hotel highlights

  • Free parking
  • Onsite dining
  • Spa
  • Golf course

Located 2 mi (3.2 km) from Poeh Museum, Hilton Santa Fe Buffalo Thunder is within a 5-minute drive of Don Quixote Distillery and Winery. This 393-room, 4-star hotel has a golf course, a full-service spa, and a casino. It's centrally located in Santa Fe, connected to the convention center,10.6 mi (17 km) from Santa Fe Opera, and also 13.7 mi (22 km) from Santa Fe Plaza.


Dining

There are ample dining options with 4 onsite restaurants, including Red Sage, which has pool views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with full breakfast served for a fee.


Rooms

An LCD TV comes with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an MP3 dock, a refrigerator, and a coffee maker.


Property features

Hilton Santa Fe Buffalo Thunder features a golf course, a full-service spa, and a casino. Onsite parking is available, both free self and paid valet parking (USD 12 per day)—also useful is a free train station shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a nightclub, an indoor pool, and an outdoor pool.

Room options

Standard King

King 1 | Sleeps 2
from $177

Suite, Two Queen Beds

Queen 2 | Sleeps 4

Suite, 1 King Bed

King 1 | Sleeps 3

Deluxe Suite, 1 King Bed

King 1 | Sleeps 4

Junior Suite, 1 King Bed

King 1 | Sleeps 4

Guest reviews for Hilton Santa Fe Buffalo Thunder

Everyone (27) Couples (40) Business (1) Family (3) Friends (2) Other (3)
1
Everyone

By on May 13, 2019

Review comment responded on Jun 3, 2019

Thank you so for your response. We are always looking for ways to ensure that each guest experiences the very best we have to offer. We welcome any additional comments or suggestions you would like to share. We certainly hope you give us another opportunity in the future.

1
Everyone

Had scheduling issues double booked And my card was double charged

By on May 12, 2019

Review comment responded on Jun 3, 2019

Thank you for your feedback here regarding the credit card challenges you have experienced. Please accept our apologies that your experience was not up to our normal standards. We have taken note by your response to staffing levels. We certainly hope you give us another opportunity in the future.

2
Everyone

By on Apr 29, 2019

Review comment responded on May 4, 2019

Thank you so very much for your response. We welcome any additional comments or suggestions you would like to share. We certainly hope you give us another opportunity in the future.

5
Everyone

By on Apr 22, 2019

Review comment responded on Apr 22, 2019

Thank you so very much for your review. We are so glad you chose to stay with us. We welcome any additional comments or suggestions you would like to share. Come back and see us soon!

5
Everyone

By on Jan 26, 2019

3
Everyone

Great place........Staff made it right for room delay

By on Oct 22, 2018

5
Everyone

Excellent room and service. Beautiful vistas and very laid back atmosphere.

By , from Philadelphia, PA on Sep 26, 2018

5
Everyone

Modern, clean facility with especially friendly staff and a beautiful and proud Native American motif.

By , from Tacoma, WA on Sep 19, 2018

2
Everyone

Upon checkin, found that the ceiling had significant water damage (and is that mold??), and the furniture and window frames were VERY damaged. The first night the refrigerator was so loud it woke us up. In addition, an intoxicated woman later pounded on the door wanting in. She went away, but the frig stayed noisy. This was all reported but no action was taken. It wasn't uninhabitable, so that was it. We were told that the room was scheduled to have furniture replaced, and they were unaware of water issues. Day 2, we went to the outdoor pool because the indoor pool was closed for repair. We were told that when then indoor pool became available the outdoor pool would be closing. Anyway the outdoor pool was nice and weather was good most of the time we were there so not an issue. Day 3 went for a walk along the 2.5 mile trail, beautiful views but there was a coyote on the trail. I'm told they won't hurt adults, just kids and dogs! Would have felt better if I had some pepper spray. Also a lot of dog door on the path, watch your step! I really wanted to love this hotel. I'm planning a group trip and was scouting for a destination, the location is good, and scenery is awesome, but seemed like every time I turned around I found something that was broken, dirty, or generally neglected. On the other hand, staff were very nice and the location is good. I didn't eat at the restaurants on site. Also, hotel was pretty empty so maybe it's on the decline??

By , from Columbus, Ohio on Sep 12, 2018

5
Everyone

wonderful dinners at Iguana and Red Sage .. Enjoyed great Sunday Morning buffet .. Pool and surroundings were excellent ... hotel grounds were immaculate .. staff service friendly and very helpful, any and all concerns addressed immediately. and Comps from the Casino were plentiful. One of the best vacations in a long time.

By on Aug 26, 2018

Hilton Santa Fe Buffalo Thunder

20 Buffalo Thunder Trl, Santa Fe, NM 87506