clean, professional, good covid controls
Great complex our only disappointment was that casino was not open during our visit. The food and beverages at restaurants good and nicely priced, Staff quite friendly throughout stay.
The property was very clean and spacious. Gorgeous artwork that was displayed throughout the whole place. The only thing was that much of the hotel was closed (spa, pool, restaurants) but we understood that it was due to COVID-19. We definitely plan on coming back and hopefully everything will be open and we will be able to enjoy all the amenities!!
The artwork and the Lobby were very nice. I liked all the Indian art. Since the hotel had been closed for such a while because of covid, you'd think they would freshen up everything. Our room didn't feel fresh and clean and the snacks were stale. Only fast food restaurants were open and so we had to go all the way back to Santa Fe. Our experience was ok.
All was good except for a balcony room with no view
needed a less formal dinner restaurant without going into the smoking allowed casino
A lot of the finishes throughout the hotel are beginning to look quite dated.
My room was clean, comfortable and well furnished. The hotel was very quite. Wish there was a power outlet or USB plug at the bedside.
A perfect resort just outside of Santa Fe. Clean, comfortable with a great variety of alternatives from golf to swimming, spa treatments, good Resturant and casino. Reasonable price.
Good food fun atmosphere comfortable beds Casino very large and very nice
Bracelets required to go to the pool. Horrible smell on our floor. Dirty and smells of mold.
Nice hotel. Breakfast buffet was meh. The pool is nice, but the bar out there is over the top expensive. Beds were comfortable and everything was clean. Loved that they allow dogs.
I loved the location of this property. It was centrally located between Santa Fe, Taos, Jemez Trail, Bandalier. We were able to sight see easily from this location. If you want to experience more than the town of Santa Fe, this is a nice location. The supervision of the pool area is lacking. There are no pool rules or enforcement of anything-except to harass you about having wrist bands, which they don't even enforce. The pool and facilities are beautiful. However; common sense rules would prevent kids from jumping in and out of the hot tub and taking over the entire pool area. Parents did not supervise their kids- sent their kids to the pool by themselves and at times it was chaos. More umbrellas need to be available in the pool area for shade. Other than that, it was a wonderful stay.
Located within a 5-minute drive of Don Quixote Distillery and Winery, Hilton Santa Fe Buffalo Thunder is within a 15-minute drive of other popular sights like Cities of Gold Casino. This 393-room, 4-star hotel has a golf course, a full-service spa, and a casino.
Enjoy the pool views at Red Sage, one of 6 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a to-go breakfast is served for a fee weekends from 8:00 AM to 11:00 AM.
Hilton Santa Fe Buffalo Thunder's 393 rooms provide MP3 docks, refrigerators, and coffee makers. Guests can expect WiFi, wired Internet, and LCD TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include laptop-compatible safes, ironing boards, and desks. Housekeeping is available on request.
Hilton Santa Fe Buffalo Thunder features a golf course, a full-service spa, and a casino. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this spa hotel include a nightclub, an indoor pool, and a children's pool.
clean, professional, good covid controls
Thank you for taking the time to provide us with valuable feedback on your recent stay; we are glad everything met your expectations. Your loyalty to the Hilton Buffalo Thunder is much appreciated and we hope to have the pleasure of welcoming you back to Buffalo Thunder in the near future.
Great complex our only disappointment was that casino was not open during our visit. The food and beverages at restaurants good and nicely priced, Staff quite friendly throughout stay.
Thank you for your feedback here! We're glad that you enjoyed your stay. Our casino is set to reopen on February 23rd... Regards, Jason Schliening
Thank you for the feedback here! Hope to see you again soon--
The property was very clean and spacious. Gorgeous artwork that was displayed throughout the whole place. The only thing was that much of the hotel was closed (spa, pool, restaurants) but we understood that it was due to COVID-19. We definitely plan on coming back and hopefully everything will be open and we will be able to enjoy all the amenities!!
Thank you for your stellar rating and review Hector! It truly means a lot to have our customers share their positive experiences, especially during this time. Our team has worked hard to ensure that all health and safety concerns of our guests are met. We’d love to welcome you back again next time when you visit the area!
The artwork and the Lobby were very nice. I liked all the Indian art. Since the hotel had been closed for such a while because of covid, you'd think they would freshen up everything. Our room didn't feel fresh and clean and the snacks were stale. Only fast food restaurants were open and so we had to go all the way back to Santa Fe. Our experience was ok.
Thank you for taking the time to provide us with feedback on your recent stay during the Covid-19 pandemic. We at the Hilton Santa Fe Buffalo Thunder consistently strive to achieve high standards of service and regret we failed to meet your expectations on this particular occasion. Our Executive Team is reviewing your response to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.
All was good except for a balcony room with no view
Thank you for staying with us. We appreciate your honesty as we look for reviews to provide insight and constructive feedback regarding our hotel’s service and amenities to better our guest experience. We welcome any additional comments or suggestions you would like to share. We certainly hope you give us another opportunity in the future.
needed a less formal dinner restaurant without going into the smoking allowed casino
Thank you for taking a moment to share your experience. We apologize for the smell of cigarette smoke that you experienced on property. We do maintain a 100% smoke free policy in our guest rooms and hotel facilities, however, the casino does allow smoking and this may affect some areas of the hotel. We are working with the casino maintenance crew to address this problem.
Thank you for your response. We are always looking for ways to ensure that each guest experiences the very best we have to offer. We welcome any additional comments or suggestions you would like to share. We certainly hope you give us another opportunity in the future.
A lot of the finishes throughout the hotel are beginning to look quite dated.
Thank you for your valuable feedback, we apologize for any inconveniences you had in the guest room. We are in the process of organizing our renovation schedule and hope you will return to see the results.
Thank you for taking the time to provide us with valuable feedback on your recent stay; we are glad everything met your expectations. Your loyalty to the Hilton Buffalo Thunder is much appreciated and we hope to have the pleasure of welcoming you back to Buffalo Thunder in the near future.