Cleanliness Exellent room FriendlyEmployes
Hotel was overbooked and we did not get the room we booked. What was supposed to be a nice stay was us crammed into a room too small with one of us on a roll-away. Staff was apologetic but unhelpful.
This is a beautiful property.
The elevators need a serious upgrade. Not enough of them and frequently out of order.
The inn is very conveniently located right in downtown. While the hotel is very beautiful outside and in the lobby I felt like the rooms and actual hotel was outdated. We were charged a $30 fee for parking and wifi even though they did not have valet. On our last trip We stayed at a very similar hotel down the street who has nicer rooms and they are the same price as this hotel with $25 parking fees.
I liked the cleanliness and of course the location and the service at the front desk was friendly albeit stand-of fish for SantaFe. The Bartender from Ireland is always illuminating and super cool, I’ve experienced service with her before with a Supreme Court Chief Justice and I received the same great FUZ conversation. What I didn’t like: room service and things that I would spend money on more than the room itself were difficult. Room service was very difficult to get through, the Spa was also a several attempt ordeal to get to book two $180 massages so we booked a travelling masseur off site, so unfortunately the hotel didn’t benefit. We understand CoVid, however the hotel missed out on about $450 of extras (above our room service incidentals that took about 40 to get through to order) in our two day stay.
Located in Downtown Santa Fe, Inn and Spa at Loretto is adjacent to Loretto Chapel and within a 5-minute walk of other popular sights like Santa Fe Plaza. This 135-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can sip a beverage at the coffee shop/cafe.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
Guests of Inn and Spa at Loretto enjoy a full-service spa, an outdoor pool, and a gym. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a business center, and coffee/tea in a common area.
Cleanliness Exellent room FriendlyEmployes
Hotel was overbooked and we did not get the room we booked. What was supposed to be a nice stay was us crammed into a room too small with one of us on a roll-away. Staff was apologetic but unhelpful.
This is a beautiful property.
The elevators need a serious upgrade. Not enough of them and frequently out of order.
The inn is very conveniently located right in downtown. While the hotel is very beautiful outside and in the lobby I felt like the rooms and actual hotel was outdated. We were charged a $30 fee for parking and wifi even though they did not have valet. On our last trip We stayed at a very similar hotel down the street who has nicer rooms and they are the same price as this hotel with $25 parking fees.
