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Recent guest reviews

The room was nicely updated and clean. Probably need more parking but overall hotel was very nice and breakfast in AM was good.

Friendly staff, new hotel and hot breakfast.

We love this hotel! This is our second time here and we get the double suite room, which is so nice for our three children and ourselves! It is so wonderful to have a separate space for when our baby goes to sleep early, so we can still hang with our older ones! The heated pool is a huge bonus and it is a quick drive to the boardwalk after we check out! We plan to keep returning here for a quick and easy getaway from the bay!

The property is kept up and for the most part, everything looks very clean and maintained. The walls of the room were all very clean with no scuffs. The only things I noticed, which could be remedied, were a shower head that needed a little adjustment to widen the spray, and the non-carpeted floor could use some cleaning. But I loved the spaciousness of the room, the extra sink, fireplace which was so homey and nice, the really nice, comfortable bed with plush pillows and bedspread with a great look and feel. The big TV was moveable so it could be watched in the living room and bedroom. I experienced a quiet stay and the hotel is in a great location. Capitola Mall is a block over, and the beach only a mile. Will stay again.

The staff was super nice and accommodating. I don’t have a single complaint. Love this hotel. It was really clean and the bed was comfortable. There were a good amount of pillows and blankets too!

Good location, close to mall and restaurants but 20-25 minutes walk to the beach. Otherwise very good experience

Very friendly staff. The room was very nice and clean..

The property looked nice and the room had a nice appearance. There was a problem with a bed pillow that had an odor and the jetted tub which had hair in it. I delivered a note to the front desk asking to have the items cleaned, and they were, but no apologies. The hotel has been upgraded to look more modern, but the faux wood floors allow normal walking to be heard in the room above, as well as lots of noise from the shower. It was unfortunate, but Sat. and Sun. mornings I was awakened by overhead noise. The breakfast had a decent variety, but I didn’t care for the eggs with cheese. There was ample fruit to take and Greek yogurt too. The hotel seemed to be in a safe area and there were plenty of things to do in the vicinity. Upon check-in, a pleasant man welcomed me to the property and gave me a fresh-baked cookie. The parking lot was large.

Extremely clean and inviting. Staff were professional and accommodating. Contemporary decor.

Convenient location, close to restaurants and 15 minutes walk to the beach. Delicious cookies in the evening

Room was very nice, bed was excellent! soft and slept well. Not happy with TV when I used it. I couldn't get it working, asked front desk, and they said it goes out about once a month. Well, he told me how to fix it, I fixed it, but in the morning turned on again, and had to refix it. This should not be happening every time TV is turned on!

Everyone was so friendly and helpful! Lots of great suggestions of where we should go and what we should do during our weekend in Capitola.

41st Ave Santa Cruz CA

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Within a short walk of Hooper Beach, Best Western Plus Capitola By-the-sea Inn & Suites is within a mile (2 km) of Capitola Beach. This 58-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay.


Rooms

36-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.


Property features

Guests staying at Best Western Plus Capitola By-the-sea Inn & Suites enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include a spa tub, laundry facilities, and a vending machine.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

1 King Bed, 2 Queen Beds and 1 Double Sofa Bed | Sleeps 7

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Fireplace (Sofabed is a double bed)

1 King Bed | Sleeps 4

Guest reviews for Best Western Plus Capitola By-the-sea Inn & Suites

Everyone (20) Couples (10) Business (1) Family (8)
5
Everyone

By on Nov 20, 2022

5
Everyone

By on Jul 11, 2022

5
Partner Couples

The room was nicely updated and clean. Probably need more parking but overall hotel was very nice and breakfast in AM was good.

By on Jun 26, 2022

Review comment responded on Jun 28, 2022

Thank you for your rating and feedback! We hope that we get the chance to see you another time.

5
Partner Couples

Friendly staff, new hotel and hot breakfast.

By on Feb 16, 2022

Review comment responded on Feb 17, 2022

We appreciate your review and hope to see you another time!

5
Family with small children

We love this hotel! This is our second time here and we get the double suite room, which is so nice for our three children and ourselves! It is so wonderful to have a separate space for when our baby goes to sleep early, so we can still hang with our older ones! The heated pool is a huge bonus and it is a quick drive to the boardwalk after we check out! We plan to keep returning here for a quick and easy getaway from the bay!

By on Jan 17, 2022

Review comment responded on Jan 20, 2022

Thank you for your perfect score and wonderful comments! We look forward to seeing you again, for your quick and easy getaways!

5
Everyone

By on Aug 25, 2021

4
Everyone

By on Jun 15, 2021

Review comment responded on Jun 27, 2021

Thank you for staying with us! We hope to see you again when your travels bring you back to Capitola.

4
Family

The property is kept up and for the most part, everything looks very clean and maintained. The walls of the room were all very clean with no scuffs. The only things I noticed, which could be remedied, were a shower head that needed a little adjustment to widen the spray, and the non-carpeted floor could use some cleaning. But I loved the spaciousness of the room, the extra sink, fireplace which was so homey and nice, the really nice, comfortable bed with plush pillows and bedspread with a great look and feel. The big TV was moveable so it could be watched in the living room and bedroom. I experienced a quiet stay and the hotel is in a great location. Capitola Mall is a block over, and the beach only a mile. Will stay again.

By , from Sonoma CA on Jan 25, 2021

Review comment responded on Jan 25, 2021

Thank you for being our guest! We are happy to hear you enjoyed your stay with us. We hope to see you again when your travels bring you back to Capitola.

4
Everyone

By on Nov 30, 2020

Review comment responded on Nov 30, 2020

Thank you so much for staying with us! We all hope to see you again when your travels bring you back to Capitola.

5
Everyone

The staff was super nice and accommodating. I don’t have a single complaint. Love this hotel. It was really clean and the bed was comfortable. There were a good amount of pillows and blankets too!

By on Nov 22, 2020

Review comment responded on Nov 22, 2020

Thank you for staying with us! We are happy to hear you enjoyed your stay and look forward to your next visit.

Best Western Plus Capitola By-the-sea Inn & Suites

1435 41st Ave, Santa Cruz, CA 95010
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