The property is kept up and for the most part, everything looks very clean and maintained. The walls of the room were all very clean with no scuffs. The only things I noticed, which could be remedied, were a shower head that needed a little adjustment to widen the spray, and the non-carpeted floor could use some cleaning. But I loved the spaciousness of the room, the extra sink, fireplace which was so homey and nice, the really nice, comfortable bed with plush pillows and bedspread with a great look and feel. The big TV was moveable so it could be watched in the living room and bedroom. I experienced a quiet stay and the hotel is in a great location. Capitola Mall is a block over, and the beach only a mile. Will stay again.
The staff was super nice and accommodating. I don’t have a single complaint. Love this hotel. It was really clean and the bed was comfortable. There were a good amount of pillows and blankets too!
Good location, close to mall and restaurants but 20-25 minutes walk to the beach. Otherwise very good experience
Very friendly staff. The room was very nice and clean..
The property looked nice and the room had a nice appearance. There was a problem with a bed pillow that had an odor and the jetted tub which had hair in it. I delivered a note to the front desk asking to have the items cleaned, and they were, but no apologies. The hotel has been upgraded to look more modern, but the faux wood floors allow normal walking to be heard in the room above, as well as lots of noise from the shower. It was unfortunate, but Sat. and Sun. mornings I was awakened by overhead noise. The breakfast had a decent variety, but I didn’t care for the eggs with cheese. There was ample fruit to take and Greek yogurt too. The hotel seemed to be in a safe area and there were plenty of things to do in the vicinity. Upon check-in, a pleasant man welcomed me to the property and gave me a fresh-baked cookie. The parking lot was large.
Extremely clean and inviting. Staff were professional and accommodating. Contemporary decor.
Convenient location, close to restaurants and 15 minutes walk to the beach. Delicious cookies in the evening
Room was very nice, bed was excellent! soft and slept well. Not happy with TV when I used it. I couldn't get it working, asked front desk, and they said it goes out about once a month. Well, he told me how to fix it, I fixed it, but in the morning turned on again, and had to refix it. This should not be happening every time TV is turned on!
Everyone was so friendly and helpful! Lots of great suggestions of where we should go and what we should do during our weekend in Capitola.
Great staff!! Clean !! Dated carpet is only down side.
the hotel was very clean and the staff has very helpful.
There was fresh cookies in the lobby my kids loved it
I love the location of this hotel, a lot of ammentities near by , close to shopping, great restaurants and walking distance to the beach. Very friendly staff and clean rooms!
The room and staff were great. The pool was clean and refreshing, with a pleasant hot-tub.
The staff of the hotel was very friendly upon checking in and throughout our stay
Best Western Plus Capitola By-the-sea Inn & Suites places you within a 15-minute stroll of popular sights such as Monterey Bay and Capitola Beach. This 58-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is included with your stay.
All of Best Western Plus Capitola By-the-sea Inn & Suites's 58 recently renovated rooms provide microwaves, refrigerators, and coffee makers. 36-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.
Renovated in 2019, Best Western Plus Capitola By-the-sea Inn & Suites offers a spa tub, free WiFi in public areas, and a meeting room. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.
The property is kept up and for the most part, everything looks very clean and maintained. The walls of the room were all very clean with no scuffs. The only things I noticed, which could be remedied, were a shower head that needed a little adjustment to widen the spray, and the non-carpeted floor could use some cleaning. But I loved the spaciousness of the room, the extra sink, fireplace which was so homey and nice, the really nice, comfortable bed with plush pillows and bedspread with a great look and feel. The big TV was moveable so it could be watched in the living room and bedroom. I experienced a quiet stay and the hotel is in a great location. Capitola Mall is a block over, and the beach only a mile. Will stay again.
Thank you for being our guest! We are happy to hear you enjoyed your stay with us. We hope to see you again when your travels bring you back to Capitola.
Thank you so much for staying with us! We all hope to see you again when your travels bring you back to Capitola.
The staff was super nice and accommodating. I don’t have a single complaint. Love this hotel. It was really clean and the bed was comfortable. There were a good amount of pillows and blankets too!
Thank you for staying with us! We are happy to hear you enjoyed your stay and look forward to your next visit.
Good location, close to mall and restaurants but 20-25 minutes walk to the beach. Otherwise very good experience
Thank you for taking the time to review your recent stay with us. We are so happy to hear that you found our location ideal and that you had a good experience. We hope that you decide to stay with us again, should you be back in Capitola in the future.
Very friendly staff. The room was very nice and clean..
Thank you for taking the time to review your recent stay with us, even though we had to relocate you to our sister property nearby. We hope to get the chance to accommodate you again, should you be back in our area in the future.
The property looked nice and the room had a nice appearance. There was a problem with a bed pillow that had an odor and the jetted tub which had hair in it. I delivered a note to the front desk asking to have the items cleaned, and they were, but no apologies. The hotel has been upgraded to look more modern, but the faux wood floors allow normal walking to be heard in the room above, as well as lots of noise from the shower. It was unfortunate, but Sat. and Sun. mornings I was awakened by overhead noise. The breakfast had a decent variety, but I didn’t care for the eggs with cheese. There was ample fruit to take and Greek yogurt too. The hotel seemed to be in a safe area and there were plenty of things to do in the vicinity. Upon check-in, a pleasant man welcomed me to the property and gave me a fresh-baked cookie. The parking lot was large.
Thank you for being our guest. We are very sorry about the issues you encountered during your stay. We will be sharing your comments with our staff. We hope to see you again when your travels bring you back to Capitola. Thank you for taking the time to review our property.
Thank you for staying with us! We hope to see you again when your travels bring you back to Capitola.
Extremely clean and inviting. Staff were professional and accommodating. Contemporary decor.
Thank you for staying with us! We are so happy to hear that you were thoroughly satisfied with your stay. We hope that you think of staying with us again, the next time you are in Capitola.
Thank you for your wonderful review! We hope that you come back again!
Thank you for staying with us! We hope to see you again when your travels bring you back to Capitola.