Everything was fine except the curtains in the room. The light from outside still came in - including parking lot lights. We couldn’t get our room very dark.
Holes in walls, chairs, dirty rags in the first floor hallway when we checked in and still there when we left. I chose this hotel for the amenities as I have children and two of the three listed are out of order/not working or available- I would have chose another hotel had I known them the state of the walls is rough- I’m not sure it’s even guests that have done it though it looks like house keeping runs carts into walls - wall paper peeling off - there’s even a punctured hole in the wall of the shower, the veneer is partially ripped off the door inside. Heater and ac work and there seems to be clean bedding those would be the positives
Nice place to stay during a ski trip:
Fairly nice property. Will stay there again.
Easy access from freeway
Property and staff was nice
Nice location and near the interstate. Very good restaurant next door in walking distance.
The staff were very friendly and helpful.
Very nice property. It was clean and quiet. I will stay here again.
Good restaurants within walking distance. Easy access truck and trailer parking.
To go breakfast was subpar
Convenient off the freeway, just a older building that is showing it’s age from the wear and tare.
The hotel is in a great location for easy access on and off the freeway when traveling. There are some good restaurants that make a to go dinner fast when you’re tired. The hotel itself looks pretty dated but the beds were super comfy and made up for it!
Nice and clean and rooms are big but I couldn’t swim or use the jacozy but no big deal
Location to our event and eating establishments was good
Very nice rooms, great location and nice open lounge area for breakfast. Unfortunately the elevator is very old and takes for ever...several minutes and not do to heavy use...just very slow and no convenient stare locations. Most of the front desk drink vending options were empty for three days and front desk staff were either busy or not around. I couldn't even check out in the morning and ended up leaving. Hotel was very busy but not the usual high level experience that Holiday Inn Express's usually provide.
Located in South Valley within a short walk of South Towne Center, Holiday Inn Express & Suites Sandy - South Salt Lake City, an IHG Hotel is within a mile (2 km) of Hale Centre Theatre. This 88-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free full breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:00 AM.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include refrigerators, microwaves, and coffee makers. Change of towels is available on request.
Guests of Holiday Inn Express & Suites Sandy - South Salt Lake City, an IHG Hotel have access to an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, a business center, and express check-out.
Everything was fine except the curtains in the room. The light from outside still came in - including parking lot lights. We couldn’t get our room very dark.
Holes in walls, chairs, dirty rags in the first floor hallway when we checked in and still there when we left. I chose this hotel for the amenities as I have children and two of the three listed are out of order/not working or available- I would have chose another hotel had I known them the state of the walls is rough- I’m not sure it’s even guests that have done it though it looks like house keeping runs carts into walls - wall paper peeling off - there’s even a punctured hole in the wall of the shower, the veneer is partially ripped off the door inside. Heater and ac work and there seems to be clean bedding those would be the positives
Dear Alicia,We are sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.Sincerely,Hotel Manager.
Nice place to stay during a ski trip:
Fairly nice property. Will stay there again.
Thank you for the awesome reviews
Easy access from freeway
Thank you for the Awsome review!
Property and staff was nice
AWESOME! We aim to deliver a perfect stay for every guest and when a guest writes about it in a review our entire staff feels appreciated! I will certainly share your comments with our team and we certainly look forward to serving you once again! Sincerley,
Nice location and near the interstate. Very good restaurant next door in walking distance.
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you visit Kind regards,
The staff were very friendly and helpful.
Thank you for taking the time to give us a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations. Kind regards,
Dear Heidi,Thank you for sharing your feedback. We appreciate knowing that overall, your stay was fine. We apologize for the inconvenience with the curtains and the difficulty in achieving complete darkness in the room. Your input is valuable, and we'll look into ways to address this issue for a more comfortable experience in the future. We hope to have the opportunity to host you again and provide an even better stay.Sincerely, Hotel Manager