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Recent guest reviews

Excellent service! Friendly and helpful staff! Very clean room

The first sign should have been all of the metal poles in the parking garage to support the beams in the parking garage. Then when I went to check in the three people were more interested in discussing the coworker that was late and a disrespectful customer then checking me in. Check in get our bags upstairs the room keys don’t work. Try a few times and two young ladies open the door. I apologized to them as they were freaking out. Went downstairs stood in line again, because now there’s only 1 employee at check in time (3:30) finally about 10 minutes into waiting another employee shows up. I get up to the counter and tell the employee that there’s already someone in the room. The employee had written the room number down wrong (happens sometimes). Get to our room and it’s sandwiched in between the elevators and is super tiny. So we listened to elevators all night long. $100 deposit $10 to park our vehicle. We won’t be going back.

The hotel was right next to the central square very easy access The bathtub was old and rusty round the drain hole, the shower was very hard to turn on so at first I thought it didn’t work. Only free coffee, you had to pay for breakfast burritos etc

Location is very convenient to witness the Tabernacle Choir perform at the Conference Center. City Creek area allows a variety of shops and food.

This is an ideal property for staying in downtown SLC next to a wide variety of activities. The parking garage is convenient and only costs $20 dollars a night. The only downside this time was that our air-conditioning didn’t work in the middle of summer. Maintenance came twice to remedy the situation without results. They wouldn’t move us rooms or comp. The room afterward. We tried sleeping with the window open, but the noise from the street was too loud.

Short walk to tram

Close to everything. The hotel is clean, convenient location, good parking, clean. Its not Las Vegas style grandiose hotel, but did the job for me

very friendly staff! Great downtown location with a quite room!

Great location

This hotel is so dated and super mediocre. I was in 3 different rooms. I was “upgraded” to a suite and it was comical. Jacuzzi in the living room of the suite that was old and gross and that was where you had to take a shower! I couldn’t make this up. Toilet didn’t flush in my second room. The rate was totally in line with rooms but I would not stay here again.

Perfect downtown location...close to the light rail, shopping and dining.

The bed was comfy and the room was clean. The staff is very friendly and helpful. Some of the furniture could use a refresh.

Great location

The closeness to downtown is the best feature.

Not the new hotel, but kept clean and functional.

W South Temple Salt Lake City UT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Fitness center
  • 24-hour business center
  • Laundry facilities

Located in Downtown Salt Lake City, Salt Lake Plaza Hotel SureStay Collection by Best Western is adjacent to Family History Library and within a 5-minute walk of other popular sights like Salt Palace. This 150-room, 3-star hotel has free in-room WiFi along with a gym and a 24-hour business center.


Rooms

TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.


Property features

At Salt Lake Plaza Hotel SureStay Collection by Best Western, guests have access to a gym, free WiFi in public areas, and conference space. Self parking is offered for USD 10 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a 24-hour business center, a library, and laundry facilities.

Room options

Suite, 1 King Bed, Hot Tub, City View

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (Larger Room)

2 Queen Beds | Sleeps 4

Guest reviews for Salt Lake Plaza Hotel SureStay Collection by Best Western

Everyone (34) Couples (13) Family (15)
5
Business Business

Excellent service! Friendly and helpful staff! Very clean room

By on Sep 28, 2022

3
Partner Couples

The first sign should have been all of the metal poles in the parking garage to support the beams in the parking garage. Then when I went to check in the three people were more interested in discussing the coworker that was late and a disrespectful customer then checking me in. Check in get our bags upstairs the room keys don’t work. Try a few times and two young ladies open the door. I apologized to them as they were freaking out. Went downstairs stood in line again, because now there’s only 1 employee at check in time (3:30) finally about 10 minutes into waiting another employee shows up. I get up to the counter and tell the employee that there’s already someone in the room. The employee had written the room number down wrong (happens sometimes). Get to our room and it’s sandwiched in between the elevators and is super tiny. So we listened to elevators all night long. $100 deposit $10 to park our vehicle. We won’t be going back.

By on Sep 26, 2022

4
Everyone

The hotel was right next to the central square very easy access The bathtub was old and rusty round the drain hole, the shower was very hard to turn on so at first I thought it didn’t work. Only free coffee, you had to pay for breakfast burritos etc

By on Sep 8, 2022

4
Partner Couples

Location is very convenient to witness the Tabernacle Choir perform at the Conference Center. City Creek area allows a variety of shops and food.

By on Aug 23, 2022

2
Family

This is an ideal property for staying in downtown SLC next to a wide variety of activities. The parking garage is convenient and only costs $20 dollars a night. The only downside this time was that our air-conditioning didn’t work in the middle of summer. Maintenance came twice to remedy the situation without results. They wouldn’t move us rooms or comp. The room afterward. We tried sleeping with the window open, but the noise from the street was too loud.

By on Aug 13, 2022

5
Everyone

By on May 18, 2022

5
Everyone

By on May 14, 2022

5
Everyone

Short walk to tram

By on May 8, 2022

Review comment responded on May 12, 2022

Thank you for the review Jeff!

5
Family

Close to everything. The hotel is clean, convenient location, good parking, clean. Its not Las Vegas style grandiose hotel, but did the job for me

By on May 7, 2022

Review comment responded on May 12, 2022

Thank you for the review Steve!

5
Partner Couples

very friendly staff! Great downtown location with a quite room!

By on Apr 19, 2022

Review comment responded on May 2, 2022

Thank you for the review Chris!

Salt Lake Plaza Hotel SureStay Collection by Best Western

122 W South Temple, Salt Lake City, UT 84101
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