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The Grand America Hotel

5.0 out of 5.0

Recent guest reviews

We were given a night for husbands birthday. The room was huge with a beautiful view. Decided to skip nightlife and just relax in our beautiful room.

The staff, concierge (Joan), and all of the hotel support staff were excellent... not one glitch! A PERFECT 4 night stay! We will be back!

I have stayed here annually for the past 4 years, and always enjoyed this hotel until recently. I am a business traveler frequently on the road, and tend to stay at higher end hotels (4-5 star). The Grand is the only 5 star hotel is SLC, and they have gotten a little too comfortable and greedy if you ask me. If you want to sit in their beautiful hot tub or take a swim, you are charged $10! The service all around was very slow at the Garden cafe and in the Gibson Lounge. Housekeeping did a great job overall, however the bed linens (pillow cases) smelled of urine. the decor needs an update. Very disappointed this year.

We stayed at this hotel at the end of our vacation at Yellowstone, before we flew home and enjoyed our stay there. It is a beautiful hotel with an old world feel, but modern amenities. Our room was clean, beautiful and the beds were comfortable. We ate breakfast across the street at the sister hotel because the restaurants were expensive at the Grand. The spa and restaurants were a little two pricey, but there are other options in town. It was a shame the spa was so expensive. We ended up not using it because of the cost and I saw employees who were waiting for customers in the nail area. There is a nail salon that charges half the price two blocks away. If the hotel spa were a little less expensive, we would have used them.

Nice central location. Friendly staff. Only issues were that the indoor swimming pool was too cold. And the furnishings were a bit dated. Overall, definitely a nice place to stay and probably the best in SLC.

Excellent service and quality. The only thing holding this hotel back from being at the level of the Four Seasons is very poor Wi-Fi. For business travelers this is a relatively low cost amenity that is an absolute requirement at the five star level of hotels.

As soon as i arrived everything was basically taken care of. My car was taken by a friendly valet. At the front desk, a very nice young woman helped find my reservation while a second valet came out of nowhere and said "let me help you with those bags!" In my room, everything was so perfectly in order. The room was clean, my shower was clean, no dust on any surfaces. I called down to the spa to make an appointment. It was quick and easy. The massage i received was HEAVEN! The spa is one if the most if not, the most beautiful spas I've been to EVER! After the Spa. I made why way down to dinner at the Garden Cafe where i was shown my seat and served the best Steak ever! Every single one of the staff members in that room was just dying to help in one way or another! I returned to my room and my room was turned down. Housekeeping took it one step further and organized all my things in the lavatory and placed my bag out of the way. All in all My stay, although short lived was just heaven! It is my new home away from home. Worth every penny! The staff is so eager to help and all have an awesome attitude about answering any questions you might have!

Salt Lake City has some limitations, like getting a meal downtown on a holiday, but this is the best full-service hotel I have found, with great food, staff, spa, and most amenities of a grand hotel anywhere in the world. Very nice pool and the best water pressure of any hotel I've ever stayed in.

Beautiful Chris decor. Holiday windows from around the world and a massive real gingerbread house. Free treats and stuffed animal for the kids. Amazing hotel!

Very nice hotel. In a great location downtown Salt lake. Very close to the trax station or within walking distance to many attractions. Staff was nice and welcoming. It is a very upscale hotel. We did order room service and I enjoyed my meal however my husband didn't care for his take on biscuits and gravy.

Our first stay at the Grand America and will be our first choice for all future visits to Salt Lake. Hotel is beautiful, the room was very nice, traditional decor, the staff was very friendly and helpful, room service was excellent, and the grounds are very relaxing.

Older built but very nice and roomy. Indoor and outdoor pool.

We love this hotel. Everything is awesome. Staffs are very nice and very helpful. Room is big and clean. If you book the rooms with garden view and in the middle, you will get a real balcony.

Beautiful hotel, perfect location, great pool, I would highly recommend this hotel when your in Salt Lake City!! Trolley line right outside the door and many places to walk to.

This hotel delivered behind our expectations. Thank you for having us as your guests.!!!!!

Want to be treated like a millionaire for a fraction of the cost? Stay here and you'll experience just that. Expensive but oh so worth it. The spa is particularly nice, and all of the staff were very helpful and friendly, particularly for me being someone who has never stayed in something so ritzy before.

It was a great experience to stay at the center of SLC and enjoy a high standard hotel service at Grand America. Worth the price.

Our stay was better than expected. The hotel was very classy and the rooms very clean, elegant and traditional. Don't expect sleek and modern. It was on the expensive side but worth every penny. My wife and I had a great stay and would stay here again!

Very nice hotel. Spacious and elegant. Nice dining experience. However, valet is $25.

Pretty posh lobby. The rooms are incredibly dated. Good news though! They are upgrading all of the suites at Little America across the street. The new rooms there are a much better value, as they share the same central location (close to the TRAXX). Definately not worth the 3x price of Little America Across the street.

555 S Main St Salt Lake City UT

Hotel highlights

  • Close to Salt Lake Temple and Temple Square
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Downtown Salt Lake City, The Grand America Hotel is within a mile (2 km) of popular sights such as Salt Lake Temple and Temple Square. This 5-star hotel welcomes guests with 775 rooms and conveniences like a full-service spa, an outdoor pool, and an indoor pool. Located in central Salt Lake City, the hotel is also near Tabernacle and Clark Planetarium.


Dining

Start your day off with buffet breakfast, available for a fee. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a bite to eat at the onsite restaurant or coffee shop/café.


Rooms

The 775 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other standard amenities include refrigerators, minibars, and free newspapers.


Property features

At The Grand America Hotel, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. Valet parking is available for USD 25.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, a spa tub, and a sauna.

Room options

Executive Suite, 1 King Bed

King 1 | Sleeps 3

Executive Suite, 2 Queen Beds

Queen 2 | Sleeps 4

Premier Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for The Grand America Hotel

Everyone (11) Couples (37) Business (27) Family (20) Friends (4) Other (4)
5

beautiful hotel very upscale.

Everyone

We were given a night for husbands birthday. The room was huge with a beautiful view. Decided to skip nightlife and just relax in our beautiful room.

By , from Clearfield, ut on Oct 6, 2017

5

always a great get away!

Everyone

The staff, concierge (Joan), and all of the hotel support staff were excellent... not one glitch! A PERFECT 4 night stay! We will be back!

By , from Brentwood, TN on Oct 2, 2017

4

the only 5 star in slc is slipping and slacking

Everyone

I have stayed here annually for the past 4 years, and always enjoyed this hotel until recently. I am a business traveler frequently on the road, and tend to stay at higher end hotels (4-5 star). The Grand is the only 5 star hotel is SLC, and they have gotten a little too comfortable and greedy if you ask me. If you want to sit in their beautiful hot tub or take a swim, you are charged $10! The service all around was very slow at the Garden cafe and in the Gibson Lounge. Housekeeping did a great job overall, however the bed linens (pillow cases) smelled of urine. the decor needs an update. Very disappointed this year.

By , from New York on Sep 11, 2017

5

nicest hotel in salt lake city

Everyone

We stayed at this hotel at the end of our vacation at Yellowstone, before we flew home and enjoyed our stay there. It is a beautiful hotel with an old world feel, but modern amenities. Our room was clean, beautiful and the beds were comfortable. We ate breakfast across the street at the sister hotel because the restaurants were expensive at the Grand. The spa and restaurants were a little two pricey, but there are other options in town. It was a shame the spa was so expensive. We ended up not using it because of the cost and I saw employees who were waiting for customers in the nail area. There is a nail salon that charges half the price two blocks away. If the hotel spa were a little less expensive, we would have used them.

By on Jul 4, 2017

5

great overall experience.

Everyone

Nice central location. Friendly staff. Only issues were that the indoor swimming pool was too cold. And the furnishings were a bit dated. Overall, definitely a nice place to stay and probably the best in SLC.

By , from Los Angeles on Apr 3, 2017

5

close to four seasons quality

Everyone

Excellent service and quality. The only thing holding this hotel back from being at the level of the Four Seasons is very poor Wi-Fi. For business travelers this is a relatively low cost amenity that is an absolute requirement at the five star level of hotels.

By on Mar 20, 2017

5

home away from home

Everyone

As soon as i arrived everything was basically taken care of. My car was taken by a friendly valet. At the front desk, a very nice young woman helped find my reservation while a second valet came out of nowhere and said "let me help you with those bags!" In my room, everything was so perfectly in order. The room was clean, my shower was clean, no dust on any surfaces. I called down to the spa to make an appointment. It was quick and easy. The massage i received was HEAVEN! The spa is one if the most if not, the most beautiful spas I've been to EVER! After the Spa. I made why way down to dinner at the Garden Cafe where i was shown my seat and served the best Steak ever! Every single one of the staff members in that room was just dying to help in one way or another! I returned to my room and my room was turned down. Housekeeping took it one step further and organized all my things in the lavatory and placed my bag out of the way. All in all My stay, although short lived was just heaven! It is my new home away from home. Worth every penny! The staff is so eager to help and all have an awesome attitude about answering any questions you might have!

By , from Eagle Pass TX. on Mar 2, 2017

5

excellent downtown slc lodging

Everyone

Salt Lake City has some limitations, like getting a meal downtown on a holiday, but this is the best full-service hotel I have found, with great food, staff, spa, and most amenities of a grand hotel anywhere in the world. Very nice pool and the best water pressure of any hotel I've ever stayed in.

By on Jan 15, 2017

5

awesome holiday stay

Everyone

Beautiful Chris decor. Holiday windows from around the world and a massive real gingerbread house. Free treats and stuffed animal for the kids. Amazing hotel!

By , from j on Dec 19, 2016

5
Couples

Very nice hotel. In a great location downtown Salt lake. Very close to the trax station or within walking distance to many attractions. Staff was nice and welcoming. It is a very upscale hotel. We did order room service and I enjoyed my meal however my husband didn't care for his take on biscuits and gravy.

By , from Salt Lake on Sep 2, 2016