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Holiday Inn Express Salt Lake City Downtown

3.0 out of 5.0

Recent guest reviews

I had to wait over an hour after the noted check in time to get into my room.

Great stay, great facility and service. The location to downtown was excellent.

Close to where we needed to be and in walking distance to a lot more while visiting downtown SLC

I loved to stay in this hotel. It was super clean and confortable. Many good restaurants at walking distance. I arrived by train and the friendly staff was very efficient. Breakfast is included and of good quality. I will definitely coming back.

Our family of 4 stayed here because it was close walking distance to temple square and we love the breakfast options at Holiday Inns. The hotel was very quiet, clean and comfortable. We would definitely stay there again.

I stayed on the 12th floor double queen room overlooking downtown. The room was very clean and everything worked great. I liked the set up. The fridge/microwave area was tucked away by the bathroom, but still very accessible. The beds were very comfy and included a selection of pillows. The A/C unit is on a thermostat which can be set by the occupant. The breakfast is your typical American fare of Scrambled eggs (good), sausage, biscuits and gravy, bagels, toast, yogurts, cereal, juices, white/chocolate milk, oatmeal, muffins, fresh fruit, and coffee/tea. My grandkids loved using the automated pancake maker.

Friendly staff, very good breakfast, rooms were very nice, and the location is excellent for downtown access.

Staff was incredibly friendly and professional. Breakfast was great. Room AC didn't work right. Bathroom fan didn't work and the room was not cleaned the second day.

The staff was very accommodating and the breakfast was the best continental breakfast I have had.

Nice city, nice hotel. Excellent location. Service is awesome. Food in the restaurant is delicious. We will recommend to our friend for their next trip. Overall, we gave A rating.

I love this hotel. Everything about it..Staff. Clean. Comfortable. Have stayed here since then and will stay here again.

Great for the price. ncie location donwtown with great dining options. Dated decor but clean and comfortable with a great staff

The hotel was being remodeled -so that tells you not to expect a lot from the rooms. They were CLEAN -just old and tired. But the staff was very nice. I would stay here again when the renovation is completed.

Hotel is under construction presently. Staff was good. Location is good.

If you are looking for a cheap hotel to crash then this is your place. We wanted to check in before our show, but had to pay for parking, when their web-site clearly stated free parking. They don’t have enough parking spaces to accommodate their guests. We just went to the show and later paid 16.00 to park overnight, only because the guy felt bad for us. The curtains are plastic and don't block out all the sun. When I attempted to fix the annoying morning glare at 7:30 am, by hanging a towel on top, the whole current came undone and fell on the floor, so much for sleeping in. Then housekeeping came in around 8:15 am and stated they showed me checked out, and I was almost back asleep. It took 10 minutes for the elevator to reach the 11th floor; needless to say I will not be staying at this hotel EVER again. The entire hotel is run down and needs serious overhaul. There are no closets either, except a mobile hanging rack, what a joke. I wish I would have paid the extra money and stayed somewhere else. Horrible experience.

During our stay, they were doing construction from 9 am to 5 pm, which made our stay a living hel. Hammering and construction people walking all over the place.

The staff was helpful and its close to everything.

Free breakfast, free wifi, free airport shuttle, good hotel

The hotel seems to be situated in a very desirable part of downtown. It was close to my trip's destination as well as good bars and restaurants. However, all of that is overshadowed by the current state of disrepair of facilities and service. First off, my online check-in seemed to be a problem as check-in took 15+ minutes. The front desk employee didn’t seem to know exactly what to do and also did not seem to be very familiar with the area around the hotel. The facilities were a major concern as well. At my time of stay there were multiple construction projects happening and certain areas seemed to not be totally secured (a possible safety concern?). The whole look of the shared areas and rooms looked to be from the early to mid 90's. This included many old/harsh fabrics and some dirty furniture in the lobby. In the room, the bathroom sink was very difficult to use. You had to pull the faucet knob very hard and then the water came out in a hard jet unless you got it just right. The main bathroom also included a corded phone which I thought was weird. The towels were very worn down and ratty, making me think they haven’t been replaced in a very long time. In the main bedroom the sheets seemed clean and soft. The rest of it seemed outdated, with a small tube TV and ancient alarm clock. There was definitely a lack of outlets which was troublesome due to the amount of electronics I had to charge at the time. I also noticed that there was no informational materials about the area or hotel amenities in the room. Finally, there seemed to be some dirt on the desk which had obviously not been cleaned before my stay. I would like to give this place another chance in the future but at this time I can not recommend it.

Stayed here while visiting Salt Lake City. Great location. Very central. Nice staff. Great with pets

Hotel highlights

  • Walking distance to Sal...
  • Free continental breakfast
  • Free WiFi in rooms and ...
  • Indoor pool

Located in Downtown Salt Lake City, Holiday Inn Express Salt Lake City Downtown is within a 5-minute walk of popular attractions such as Salt Palace and Capitol Theater. This 200-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free continental breakfast is included with your stay. Savor a meal from the comfort of your room with room service.


Rooms

A TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests of Holiday Inn Express Salt Lake City Downtown have access to an indoor pool, a 24-hour fitness center, and a spa tub. Self parking is available for USD 13.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Accessible, Bathtub (MOBILITY)

King 1 | Sleeps 3

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

King 1 | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

King 1 | Sleeps 3

Guest reviews for Holiday Inn Express Salt Lake City Downtown

Everyone (9) Business (29) Couples (39) Family (23) Other (14) Friends (13)
3
Everyone

I had to wait over an hour after the noted check in time to get into my room.

By on Jan 10, 2019

Review comment responded on Jan 10, 2019

Hello Anonymous- I apologize you had to wait to get into room. I hope the rest of your stay was pleasant

5
Everyone

Great stay, great facility and service. The location to downtown was excellent.

By , from Utah on Nov 5, 2018

Review comment responded on Nov 7, 2018

Thank you for the kind words

5
Everyone

Close to where we needed to be and in walking distance to a lot more while visiting downtown SLC

By , from Idaho on Oct 31, 2018

Review comment responded on Nov 4, 2018

Thank you for choosing to stay with us!

5

great location, excellent quality.

Everyone

I loved to stay in this hotel. It was super clean and confortable. Many good restaurants at walking distance. I arrived by train and the friendly staff was very efficient. Breakfast is included and of good quality. I will definitely coming back.

By , from Baton Rouge, LA on Oct 22, 2017

Review comment responded on Oct 25, 2017

We look forward to your next stay. Thank you for the kind words.

5

good location for price

Everyone

Our family of 4 stayed here because it was close walking distance to temple square and we love the breakfast options at Holiday Inns. The hotel was very quiet, clean and comfortable. We would definitely stay there again.

By , from Raleigh, NC on Jul 27, 2017

Review comment responded on Jul 28, 2017

Thank you for the great score. Our location does make it convenient for our guest. We look forward to your next stay.

4

convenient location to downtown

Everyone

I stayed on the 12th floor double queen room overlooking downtown. The room was very clean and everything worked great. I liked the set up. The fridge/microwave area was tucked away by the bathroom, but still very accessible. The beds were very comfy and included a selection of pillows. The A/C unit is on a thermostat which can be set by the occupant. The breakfast is your typical American fare of Scrambled eggs (good), sausage, biscuits and gravy, bagels, toast, yogurts, cereal, juices, white/chocolate milk, oatmeal, muffins, fresh fruit, and coffee/tea. My grandkids loved using the automated pancake maker.

By , from Colorado Springs, CO on Jul 24, 2017

4
Everyone

Friendly staff, very good breakfast, rooms were very nice, and the location is excellent for downtown access.

By on Jul 1, 2017

Review comment responded on Jul 3, 2017

Hello Anonymous-Thank you for completing the survey. I appreciate the kind words regarding our staff, breakfast and rooms. Hope to see you the next time you are in Salt Lake.

4

bathroom fan didnt work & the room was not cleaned

Everyone

Staff was incredibly friendly and professional. Breakfast was great. Room AC didn't work right. Bathroom fan didn't work and the room was not cleaned the second day.

By , from b on Mar 19, 2017

5
Everyone

The staff was very accommodating and the breakfast was the best continental breakfast I have had.

By on Feb 5, 2017

Review comment responded on Feb 15, 2017

Thank you for taking the time to write a review. We are so glad you enjoyed your stay and that our staff was accommodating. Happy to hear you were able to start your day with a good breakfast. Hope to see you again.

4

awesome business trip

BusinessTravelers

Nice city, nice hotel. Excellent location. Service is awesome. Food in the restaurant is delicious. We will recommend to our friend for their next trip. Overall, we gave A rating.

By on Apr 24, 2015

Holiday Inn Express Salt Lake City Downtown

206 S West Temple, Salt Lake City, UT 84101