At this time, I'm still sorting the excessive billing of unknown amenities the hotel claims I accessed. Due to the hotel's oversight of tangling my sister's reservation(with a pet) and my stay, I've been charged an extra $170.00. Even though I paid Expedia's bill promptly and in full, the hotel is claiming that may be
Expedia had added the extra expenses. I will NOT be a returning customer to any Marriot Hotel since their chaos, paucity of tracking the customer to the correct room, and carelessness have left a bitter taste. Truly, I felt an extra profit was in the making if I hadn't requested a copy of the receipts for the two guests whom had two separate rooms for two days. None of the receipts reflected our arrangements. Very upset and disappointed by the transaction, discourse, and lack of follow-up!