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Westgate Park City Resort & Spa

4.5 out of 5.0

Recent guest reviews

1 minute walk to the lift. They take your skies next to the lifts. They give you a locker to keep your equipment and even dry your ski boots overnight.

The room needed lots of repairs. Lamps didn't work, kitchen cabinet door was falling off of the hinges, TV remote did not work in the bedroom, the main entry door was dragging on the floor and very difficult to open. I asked to change rooms for the next two nights and recieved no response. We had half room service the first night, they didn't remove any of the garbage from the kitchen wastebasket and bagged trash or leave any coffee for the next morning. We returnrd at 5:00 the next afternoon and had no roomservice the second day. I had made a reservation for next weekend as we are returning and have cancelled it. Will never be back to Westgate properties.

Nice place but staff is very unhelpful and most acted out out when asked questions. These are front desk people they deal with the most people and start to cop attitude. Parking is a joke and if you ask anyone you guest it either don't know or have some sort of attitude like you should already know the answer. Great facility but hindered by staff

Too early check out! No exceptions. Not a good experience for my 1st time there.

I don't think they change the linens between customers. We had stains on the king bed and also the pullout. The sheets also looked slept in. When we mentioned the issue it was promptly dealt with. The pool is great for families and well heated. Overall it was enjoyable.

Fun enjoyable family get away. Swimming pool was delightful.

Hotel/timeshare nice. No complaints great location. Room always warm was using ac in winter. Restaurants/bars good.. price pretty fair. Nice shopping around complex. Get out see downtown and other restaurants.

Booked this hotel for a last minute ski weekend at Canyons over President's Day weekend. The 1 BR unit we had was quite small but clean and adequate. We found however that the resort was so spread out and difficult to get around, especially wearing ski boots to and from the rental shop, that the convenience of the slopeside location was kind of lost. We tried the bar and grille here for breakfast once, not impressed at all. Overall found the staff to be pretty indifferent and not particularly helpful. For the price I would stay in town and get the shuttle to Canyons next time.

the king bed kitchen suite room is very small comparatively to othe kitchennette suites with very deceptional online picture which make the rooms appear much larger. the cleanliness of the room and the cleaning staff left much to be desired. overall did not meet our expectations but we had a blast at canyons and park city overall

Staff was very friendly and welcoming. Check-in was quick. Room was extremely clean and bed was super comfy. The door was broken when i arrived called front desk they sent someone to fix it. Took about 30 minutes tops. Overall amazing service. Will stay again

Great hotel, suites beautiful decorated, all the amenities you need for a perfect vacation. Great stuff. very helpful. Pool for kids, a more relaxed pool for adults, great after a busy day in Park City. Game room, Starbucks, Steakhouse very professional, attentive, delicious food. Definitely will stay next time we go to Park City.

This place was AMAZING! Only thing I wasn't fond of was no breakfast available on site during off season. The staff at the lobby was so fantastic! The one bedroom villa we stayed in was absolutely perfect.

We were a little disappointed with this hotel. Looks amazing on the website, but room was tiny and hotel lacked certain basic conveniences, such as accessible ice machines.

Great hotel. Friendly staff. Room was amazing. Kids loved the pool. Good getaway for the holiday weekend. Only hiccup was not enough self parking for the busy holiday weekend. But would highly recommend.

The overall appearance is fantastic. Rooms are small if you get just the luxury package. Walls are thin, so expect to hear everybody in the hallway.

Second time at the Westgate. This is probably the best family resort in the Park City area. Has lots of amenities but one negative is that it is very big and takes a long time to get around the resort. Nice rooms and amenities.

We had a nice stay, but it took forever to check in and out. I think the staff was new, but a manager was right there and could see it was taking forever and did nothing. He could not promise we would get the Orbiz rate, so I had to email my confirmation to his personal email address.....so strange!!!!

Our experience to the Westgate Resort was nice. Being a time share property it's annoying that they try to immediately sell you a time share. Luckily for me, I had seen the documentary about the fellow who previously "owned" Westgate, I knew this was their MO, so I immediately derailed the sales pitch. The pools were nice, however, the main pool was crowded and loud, since they were have the timeshare owners party, annoying to say the least. The full outdoor pool wasn't crowded, but situated poorly, where it had little sun exposure. In the mountains in early Spring, it's more pleasant to have the sun-- it can be cool. The main restaurant was closed, and Drafts the sports bar was open, we enjoyed a pizza and burger. Food was alright for low season. The room was tiny and dark, with only a small window. But the King bed was comfy and the steam shower was a nice addition. I certain if you are a time share owner you get better rooms and more amenities. For city folk, who wanted out of the city for the day, this worked okay.

Luxury suite was smaller than expected. Fold out queen was stiff and uncomfortable. Other than these, location was great, staff friendly and eager to help, lots of activities on-site to keep us preoccupied.

I stayed at Westgate during my first visit to Park City, and I felt positively spoiled! Everything about this hotel was beautiful and the room was immaculately clean! The staff was very professional, and your room comes with everything you could ever want. I think I will be staying at Westgate for all my weekend trips to Park City.

3000 Canyons Resort Drive Park City UT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Within a short walk of Trout Bum 2, Westgate Park City Resort & Spa is within 2 miles (3 km) of Red Pine Adventures. This 488-room, 4.5-star resort has 2 indoor pools along with ski-in/ski-out access and a full-service spa. It's in the mountains and also near Park City Golf Club and Redstone.


Dining

Relish the American cuisine at Drafts Sports Bar, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service.


Rooms

All 488 air-conditioned accommodations feature sitting areas. TVs come with DVD players, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are other standard amenities.


Property features

Westgate Park City Resort & Spa features ski-in/ski-out access, a full-service spa, and 2 indoor pools. Free valet and self parking are available, and there's also limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this ski resort include an outdoor pool, a children's pool, and a 24-hour fitness center.

Room options

Signature Suite

King 1 | Sleeps 4

Signature Villa, 1 Bedroom

King 1 | Sleeps 4

Signature Villa, 2 Bedrooms

King 2 | Sleeps 8

Luxury Villa, 1 Bedroom

King 1 | Sleeps 4

Guest reviews for Westgate Park City Resort & Spa

Everyone (7) Couples (29) Business (3) Family (27) Friends (9) Other (3)
5

perfect hotel if your planing to ski at canyons.

Everyone

1 minute walk to the lift. They take your skies next to the lifts. They give you a locker to keep your equipment and even dry your ski boots overnight.

By on Feb 26, 2017

Review comment responded on Mar 1, 2017

Thank you for your review. We are glad to know that you enjoyed a great visit to our resort. We hope that you have another chance to see you back again soon. Luna

2
Everyone

The room needed lots of repairs. Lamps didn't work, kitchen cabinet door was falling off of the hinges, TV remote did not work in the bedroom, the main entry door was dragging on the floor and very difficult to open. I asked to change rooms for the next two nights and recieved no response. We had half room service the first night, they didn't remove any of the garbage from the kitchen wastebasket and bagged trash or leave any coffee for the next morning. We returnrd at 5:00 the next afternoon and had no roomservice the second day. I had made a reservation for next weekend as we are returning and have cancelled it. Will never be back to Westgate properties.

By , from Boise, ID on Sep 20, 2016

Review comment responded on Oct 2, 2016

Thank you for posting a rating of our resort. We look forward to hosting your vacation again soon. Ray

2

nice hotel but hindered by staff

Everyone

Nice place but staff is very unhelpful and most acted out out when asked questions. These are front desk people they deal with the most people and start to cop attitude. Parking is a joke and if you ask anyone you guest it either don't know or have some sort of attitude like you should already know the answer. Great facility but hindered by staff

By on Aug 9, 2016

Review comment responded on Oct 2, 2016

Thank you for posting a rating of our resort. We look forward to hosting your vacation again soon. Ray

3

check out is 10am!

Everyone

Too early check out! No exceptions. Not a good experience for my 1st time there.

By on Jul 20, 2016

Review comment responded on Jan 1, 1970

Thank you for sharing your review with us. We are always welcome to hearing our guests' feedback as it helps us to identify where enhancements can be made. We hope to exceed your expectations in the future. Luna

3

great bones bad execution!

Everyone

I don't think they change the linens between customers. We had stains on the king bed and also the pullout. The sheets also looked slept in. When we mentioned the issue it was promptly dealt with. The pool is great for families and well heated. Overall it was enjoyable.

By on May 1, 2016

Review comment responded on May 15, 2016

Thank you for your feedback. We appreciate your comments as we are always looking for areas to progress. Guest satisfaction is our top priority and the issues you experienced are not our usual standard of service. We hope that you will give us another opportunity to go beyond your anticipations.

5
Everyone

Fun enjoyable family get away. Swimming pool was delightful.

By on Apr 10, 2016

Review comment responded on May 15, 2016

Thank you for posting a rating of our resort. We look forward to hosting your vacation again soon. Ray

4

great ski vacation location

Everyone

Hotel/timeshare nice. No complaints great location. Room always warm was using ac in winter. Restaurants/bars good.. price pretty fair. Nice shopping around complex. Get out see downtown and other restaurants.

By , from kennesaw GA on Feb 17, 2016

Review comment responded on Mar 22, 2016

Thank you for sharing your comments. We are pleased that you enjoyed everything that we have to offer. We hope to see you again soon! Lissy

3

last minute ski trip

Families

Booked this hotel for a last minute ski weekend at Canyons over President's Day weekend. The 1 BR unit we had was quite small but clean and adequate. We found however that the resort was so spread out and difficult to get around, especially wearing ski boots to and from the rental shop, that the convenience of the slopeside location was kind of lost. We tried the bar and grille here for breakfast once, not impressed at all. Overall found the staff to be pretty indifferent and not particularly helpful. For the price I would stay in town and get the shuttle to Canyons next time.

By on Apr 13, 2015

3

canyons park city hotel

Families

the king bed kitchen suite room is very small comparatively to othe kitchennette suites with very deceptional online picture which make the rooms appear much larger. the cleanliness of the room and the cleaning staff left much to be desired. overall did not meet our expectations but we had a blast at canyons and park city overall

By on Feb 24, 2015

5

family stay

Couples

Staff was very friendly and welcoming. Check-in was quick. Room was extremely clean and bed was super comfy. The door was broken when i arrived called front desk they sent someone to fix it. Took about 30 minutes tops. Overall amazing service. Will stay again

By on Dec 23, 2014