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Crystal Inn Hotel & Suites Salt Lake City - Downtown

3.0 out of 5.0

Recent guest reviews

It was close enough to the convention center and Downtown. I loved the free parking and breakfast.

Friendly staff, wonderful breakfast, clean, well kept as well as centrally located.

The only complaint I had was that the room smelled like dog pee and there was dog hair all over the carpet. Otherwise...the stay was good.

I liked the location, the condition of the room and beds, and the amenities like free breakfast. Also, the staff was always friendly and accommodating. A couple minor things: we didn't always get washcloth sized towels when the room was cleaned. Also, I discovered the filters in the AC/heat unit were extremely dirty. I washed them off myself, but that needs to be done as a periodic maintenance check.

Location was very convenient to all of our activities

Very helpful and extremely customer oriented. Very nice room and wonderful breakfast

My family and I loved our stay at the crystal inn!

Breakfast buffett is excellent my only complaint was that my flight was not leaving till 12 am and in order to stay I had to pay another full night for9 additional hours and the manager did not talk to me in response to this issue

Nice place to stay friendly staff, easy check in i really have to say the room was very clean you can tell staff is doing an excelent job cleaning very happy and the breakfast was great as well

Clean hotel. Great location. Free breakfast buffet.

I booked at Crystal Inn to be close to the concert venue. The location was perfect and the stay was excellent. The shuttle picked me up at the airport within 10 minutes of my arrival. The staff were friendly and competent, and the room was clean, comfortable, and quiet. If I need to stay in downtown SLC, I will definitely choose to stay here again.

Staffs are very friendly, room are clean, but breakfast are not impressive but acceptable for the money.

Nice hotel with good location and good breakfast. Kind of odd that the room had dry dog food pieces on the carpet. The rooms are comfortable, but could use some updating as far as styling is concerned.

Hotel staff were super friendly. Great facility and better than most continental breakfast!

Good hotel; friendly staff; good location; and a great hot breakfast.

Great Hotel and staff. Very clean and inviting. Within walking distance to Convention Center, Mall and restaurants. Easy access to and from airport. Highly recommend!

Hotel highlights

  • Walking distance to Cap...
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and ...
  • Free parking

Located in Downtown Salt Lake City within a short walk of Capitol Theater, Crystal Inn Hotel & Suites Salt Lake City - Downtown is within a mile (2 km) of other popular sights such as Salt Palace. This 175-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.


Dining

Free hot/cold buffet breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with cable channels. Beds sport premium bedding and the bathroom offers a hair dryer. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests staying at Crystal Inn Hotel & Suites Salt Lake City - Downtown enjoy an indoor pool, a fitness center, and a sauna. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 4

Standard King w/ Jacuzzi

King 1 | Sleeps 4

Standard Queen

Queen 2 | Sleeps 5

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Crystal Inn Hotel & Suites Salt Lake City - Downtown

Everyone (85) Couples (21) Business (12) Family (32) Other (7) Friends (12)
5
Families Business Business Travelers

It was close enough to the convention center and Downtown. I loved the free parking and breakfast.

By , from Honolulu, HI on May 17, 2019

5
Everyone

Friendly staff, wonderful breakfast, clean, well kept as well as centrally located.

By on May 13, 2019

4
Family with small children

The only complaint I had was that the room smelled like dog pee and there was dog hair all over the carpet. Otherwise...the stay was good.

By on May 6, 2019

4
Everyone

By on Apr 15, 2019

4
Friends

I liked the location, the condition of the room and beds, and the amenities like free breakfast. Also, the staff was always friendly and accommodating. A couple minor things: we didn't always get washcloth sized towels when the room was cleaned. Also, I discovered the filters in the AC/heat unit were extremely dirty. I washed them off myself, but that needs to be done as a periodic maintenance check.

By on Mar 20, 2019

5
Friends

Location was very convenient to all of our activities

By , from Jackson, MI on Feb 21, 2019

5
Families Business Business Travelers

Very helpful and extremely customer oriented. Very nice room and wonderful breakfast

By on Feb 16, 2019

5
Families

My family and I loved our stay at the crystal inn!

By , from Oceanside CA on Feb 15, 2019

4
Everyone

Breakfast buffett is excellent my only complaint was that my flight was not leaving till 12 am and in order to stay I had to pay another full night for9 additional hours and the manager did not talk to me in response to this issue

By on Feb 4, 2019

Review comment responded on Feb 5, 2019

Thank you for letting us know about your stay. We are glad that you enjoyed the breakfast buffet. We are sorry you had to pay to stay 9 extra hours. We could not rent the room for the night to another guest if you were staying that late. We are sorry about that.

4
Everyone

Nice place to stay friendly staff, easy check in i really have to say the room was very clean you can tell staff is doing an excelent job cleaning very happy and the breakfast was great as well

By on Jan 27, 2019

Crystal Inn Hotel & Suites Salt Lake City - Downtown

230 W 500 S, Salt Lake City, UT 84101