nice place to stay. The neighbors tub was really loud, but besides that, great service.
Everything! The best part was the shuttle service.
The breakfast buffet was absolutely wonderful. The front desk also helped me with an early check-in when a room became available. Thanks to housekeeping staff for their quick and excellent work the day I checked in.
Clean rooms, great pool and sauna, and delicious breakfast!
Great stay. Enjoyed the hot tub, sauna, and great breakfast.
I liked the location, the large room and breakfast. I didn't like the smell in the room was like dirty wet carpet ( it wasn't wet ) and like someone smoked there. The shower curtain is what smelled dirty and I think that's where it was coming from.
Sauna and hot tub were a treat Water pressure in shower was excellant
Property was clean and staff was super friendly. Breakfast buffet was great. Room was very clean and bed was comfortable. The property is a little dated and good use some freshening up. Pool and hot tub were great other than the fact that there were 30 screaming kids in there at 10:00 on a Saturday night. Other than that it was a great stay!
very good，quiet，feel comfortable，person very nice，Thank you
Good location and easy to find. Breakfast was excellent
Property is clean. Staff is friendly. Location is right next to Denny's.
Great location and staff. The breakfast was a nixe touch as well.
The customer service was amazing. There was a mistake in our reservation. And they was quick to fix it. The breakfast was delicious. My kids ate it, which is a miracle. I would recommend this hotel.
We loved this place! Excellent costumer service, breakfast was delicious, the place is clean and organized. We are going to back there next year!
Overall: was really, really pleased with this hotel, although wish it were in a slightly better location (it's not the only hotel with this predicament and is still quite accessible to restaurants, transit, etc.). Plusses: indoor pool with shower/rinse area and even a dry sauna (don't typically find that at this price!); generally superb staff (although breakfast attendants vary from day to day and could use additional training); free and extremely friendly shuttle service; comfortable and spacious room and bed; self-service laundry and other convenience services available. Areas for improvement: elevator lobby is tight/poorly designed (and don't get a room near the busy elevator); monitoring of outside grounds/workers/homeless population (never felt in danger and security guards are present at night, but the presence does cause litter, etc.); add shades to indoor pool windows.
Fresh, airy clean rooms & Hotel is close to downtown business and activities
Located in Downtown Salt Lake City, Crystal Inn Hotel & Suites Salt Lake City - Downtown is within a mile (2 km) of popular sights such as Salt Palace and Vivint Smart Home Arena. This 3-star hotel has 175 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
The 175 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other amenities include free local calls, safes, and ironing boards.
Guests staying at Crystal Inn Hotel & Suites Salt Lake City - Downtown enjoy an indoor pool, a fitness center, and a sauna. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
nice place to stay. The neighbors tub was really loud, but besides that, great service.
Thank you for your review. I'm sorry to hear that your neighbor's tub was loud. In the future, let us know, and we will do our best to relocate you to another room. We hope you stay with us again!
Everything! The best part was the shuttle service.
Thank you for your review. We hope you stay with us again!
The breakfast buffet was absolutely wonderful. The front desk also helped me with an early check-in when a room became available. Thanks to housekeeping staff for their quick and excellent work the day I checked in.
I’m glad to hear our staff assisted you in checking in early. Our front desk and housekeeping staff do an amazing job! Thank you for your business!
Clean rooms, great pool and sauna, and delicious breakfast!
I’m happy to hear you enjoyed our pool and sauna. Thank you for staying with us!
Great stay. Enjoyed the hot tub, sauna, and great breakfast.
I’m so happy to hear that you enjoyed your stay. Come see us again soon!
I liked the location, the large room and breakfast. I didn't like the smell in the room was like dirty wet carpet ( it wasn't wet ) and like someone smoked there. The shower curtain is what smelled dirty and I think that's where it was coming from.
Thank you for your feedback. We pride ourselves in keeping the hotel very clean and well maintained. We are so sorry you had this issue during your stay. We have reviewed this with our staff so it does not happen again. We hope you will give us another chance.
Sauna and hot tub were a treat Water pressure in shower was excellant
Property was clean and staff was super friendly. Breakfast buffet was great. Room was very clean and bed was comfortable. The property is a little dated and good use some freshening up. Pool and hot tub were great other than the fact that there were 30 screaming kids in there at 10:00 on a Saturday night. Other than that it was a great stay!
Thank you for your review. We appreciate your business!