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Recent guest reviews

Great service, good breakfast

The location is great for restaurants and downtown.

Staff was wonderful. Breakfast had great selection and the area was beautiful.

Ants all over bathroom, trash still in the room. The guy at the desk could care less. He did not say really anything. Just "oh".

Close to many attractions.

Crystal Inns in Utah are usually good. This downtown one does have downtown atmosphere, traffic and the occasional homeless guy.

Everyone was so kind and welcoming they went out of our way yo make everything perfect. The breakfast wad good, clean well maintained hotel. Would gladly stat here if there was one like it in every town.

N/a

Very nice breakfast. Nice pool.

My family and I stayed at this hotel twice. Going to California, and coming back. Both times at check in, our room was upgraded to two queen beds with a pull out couch. Which was amazing when traveling with 3 kids! Hotel staff was very kind and accommodating when i would request a pack n play for my child. The rooms were very clean, and spacious. I really enjoyed this hotel. 10/10 highly recommend

.

Everthing

Was expecting something more nicer for the price I paid

Terrific breakfast, big rooms

Great breakfast!

Fairly good value here. Older hotel, breakfast was adequate. Staff was helpful. They clean your room IF you ask. We weren't interested in a cleaning, but had to scrounge for more toilet paper, soap, and shampoo - - perhaps these items could be made available at the desk when refills are needed but cleaning service is not yet needed.

I thought everything was good except the poor WiFi connections.I will highly recommend this place to my friends if only they had a good WiFi connections I was so frustrated with it made me forget the good things .

W 500 S Salt Lake City UT

Hotel highlights

  • Walking distance to Vivint Smart Home Arena and Salt Palace
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Downtown Salt Lake City, Crystal Inn Hotel & Suites Salt Lake City is a leisurely stroll from popular sights such as Vivint Smart Home Arena and Salt Palace. This 3-star hotel has 175 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free continental breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.


Rooms

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other amenities include refrigerators, microwaves, and coffee makers.


Property features

Guests staying at Crystal Inn Hotel & Suites Salt Lake City enjoy an indoor pool, a gym, and a sauna. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Standard Double Queen, Non Smoking

2 Queen Beds | Sleeps 5

Standard King, Non Smoking

1 King Bed | Sleeps 4

Standard King, Jetted Tub, Non Smoking

1 King Bed | Sleeps 4

Double Queen, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Crystal Inn Hotel & Suites Salt Lake City

Everyone (21) Couples (11) Family (27)
5
Family Business Business

Great service, good breakfast

By on Jul 31, 2022

Review comment responded on Aug 1, 2022

Thank you for your review! We appreciate your business.

5
Partner Couples

The location is great for restaurants and downtown.

By on Jul 28, 2022

Review comment responded on Jul 29, 2022

Thank you for your feedback. We are glad you enjoyed your stay. We hope to see you again soon.

5
Family Business Business

Staff was wonderful. Breakfast had great selection and the area was beautiful.

By on Jun 2, 2022

Review comment responded on Jun 9, 2022

Thank you for your feedback. We are so glad you enjoyed your stay. We hope to see you again soon.

2
Family with small children

Ants all over bathroom, trash still in the room. The guy at the desk could care less. He did not say really anything. Just "oh".

By on May 9, 2022

Review comment responded on May 10, 2022

Thank you for letting us know about this. We are very sorry you had this issue. We have a pest control company come every month to do preventative work. We will have them come and take care of this right away. We will review this with the staff. We are sorry the desk did not respond in a more professional way. We really hope you will give us another chance.

4
Family

Close to many attractions.

By on Mar 25, 2022

Review comment responded on Mar 25, 2022

Thank you for your review! We appreciate your patronage.

5
Everyone

Crystal Inns in Utah are usually good. This downtown one does have downtown atmosphere, traffic and the occasional homeless guy.

By on Dec 19, 2021

Review comment responded on Dec 19, 2021

Thank you for your review! We do have security and cameras here on our property. Since we are in a metropolitan area there is some homeless in the area. Thank you for your patronage. We hope to see you again soon.

5
Family

Everyone was so kind and welcoming they went out of our way yo make everything perfect. The breakfast wad good, clean well maintained hotel. Would gladly stat here if there was one like it in every town.

By on Oct 24, 2021

Review comment responded on Oct 25, 2021

Thank you so much for your kind words! I'm glad to hear you enjoyed the breakfast and your stay. We strive to make our hotel a 'home away from home.' Thank you for choosing Crystal Inn Hotel & Suites. We appreciate your patronage.

4
Family

N/a

By on Oct 1, 2021

Review comment responded on Oct 2, 2021

Thank you for your rating! I am glad you enjoyed your stay with us!

5
Family

Very nice breakfast. Nice pool.

By on Sep 19, 2021

Review comment responded on Sep 23, 2021

Thank you for your review! We appreciate your business.

4
Everyone

By on Aug 30, 2021

Crystal Inn Hotel & Suites Salt Lake City

230 W 500 S, Salt Lake City, UT 84101
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