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Four Points by Sheraton San Rafael Marin County

3.0 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Four Points by Sheraton San Rafael Marin County

Lounge
Property amenity
Terrace/patio
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

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1010 Northgate Dr, San Rafael, CA, 94903
  • Place, Marin County Civic Center
    ‪2 min drive‬
  • Place, Marin County Civic Center Farmers' Market
    ‪2 min drive‬
  • Place, Field of Dogs Dog Park
    ‪2 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪45 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed

8.8 out of 10
Excellent
(164 reviews)
  • 362 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(108 reviews)
  • 362 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(14 reviews)
  • 370 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds

7.8 out of 10
Good
(11 reviews)
  • 370 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Patio

Deluxe Room, 1 King Bed, Patio | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Patio

7.6 out of 10
Good
(12 reviews)
  • 370 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Patio

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Patio

7.0 out of 10
Good
(8 reviews)
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • 356 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

San Rafael

Located in North San Rafael Town Center within a mile (2 km) of Marin County Civic Center, Four Points by Sheraton San Rafael Marin County is within a few miles (5 km) of other popular sights such as Dominican University of California. This 3-star hotel welcomes guests with 235 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Marin County Civic Center - 2 min drive - 1.4 miles
  • Marin County Civic Center Farmers' Market - 2 min drive - 1.4 miles
  • Field of Dogs Dog Park - 2 min drive - 1.4 miles
  • Golden Gate Bridge - 17 min drive - 16.1 miles
  • Muir Woods National Monument - 19 min drive - 13.9 miles

Getting around

  • Richmond Transit Center - 18 min drive
  • San Francisco Intl. Airport (SFO) - 46 min drive

Restaurants

  • ‪Ounces Outdoors - ‬6 min walk
  • ‪Panda Express - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪Peet's Coffee & Tea - ‬6 min walk

About this property

Four Points by Sheraton San Rafael Marin County

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Guests of Four Points by Sheraton San Rafael Marin County have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a hot tub, conference space, and a 24-hour business center.
Guests can expect free WiFi and LCD TVs with digital channels and Netflix. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also available. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 21 to 24 for adults and USD 13 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hillside Tavern

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,520 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (38 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • LCD TV with premium digital channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 20 per night
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 21 to 24 for adults, and USD 13 to 16 for children
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points San Rafael
Four Points Sheraton Hotel San Rafael
Four Points Sheraton San Rafael
San Rafael Four Points
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San Rafael Sheraton
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Sheraton San Rafael
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Four Points Sheraton San Rafael Hotel
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Four Points Sheraton Marin County Hotel
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Four Points By Sheraton San Rafael
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Four Points by Sheraton San Rafael Marin County Hotel
Four Points by Sheraton San Rafael Marin County San Rafael
Four Points by Sheraton San Rafael Marin County Hotel San Rafael

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton San Rafael Marin County?

Four Points by Sheraton San Rafael Marin County offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do near Four Points by Sheraton San Rafael Marin County?

This hotel is situated in North San Rafael Town Center, close to Marin County Civic Center, Mission San Rafael Arcangel, and Marin Country Mart. You'll also find Marin County Civic Center Farmers' Market and China Camp State Park within a short drive.

Is there parking available at Four Points by Sheraton San Rafael Marin County?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Four Points by Sheraton San Rafael Marin County include a casino?

No, Four Points by Sheraton San Rafael Marin County doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton San Rafael Marin County?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about Four Points by Sheraton San Rafael Marin County?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a poolside restaurant.

Does Four Points by Sheraton San Rafael Marin County have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Four Points by Sheraton San Rafael Marin County have a restaurant that serves breakfast?

Yes, Four Points by Sheraton San Rafael Marin County serves buffet breakfast for a surcharge on weekday mornings at Hillside Tavern.

Does Four Points by Sheraton San Rafael Marin County allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Four Points by Sheraton San Rafael Marin County for a fee of USD 20.00 per accommodation, per night. A deposit of USD 20 per night is collected.

Are there connecting rooms at Four Points by Sheraton San Rafael Marin County?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Four Points by Sheraton San Rafael Marin County?

The closest major airport to Four Points by Sheraton San Rafael Marin County is Concord, CA (CCR-Buchanan Field), which is about 26.7 mi away. Another top airport is Oakland Intl. Airport (OAK), which is around 27.3 mi away.

Are there rooms with balconies that I can book at Four Points by Sheraton San Rafael Marin County?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy mountain or city views.

Does Four Points by Sheraton San Rafael Marin County have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Four Points by Sheraton San Rafael Marin County.

Four Points by Sheraton San Rafael Marin County Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 710 out of 1264 reviews
Rating 8 - Good. 311 out of 1264 reviews
Rating 6 - Okay. 118 out of 1264 reviews
Rating 4 - Poor. 72 out of 1264 reviews
Rating 2 - Terrible. 53 out of 1264 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed numerous times for a week or more and have enjoyed my stay very much. This time, however, I found that other guests were very noisy late at night and very early in the morning. Not sure if stronger messages about conduct while staying at the hotel can help? I want to note that the ladies that work in the restaurant are super polite, eager to please and very personable. See you again soon!
Stayed 6 nights in Aug 2025

4/10 Poor

ibrahim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jenny

Stayed 1 night in Aug 2025

4/10 Poor

Sharre

Disliked: Amenities, property conditions & facilities
The dining was really poor and only open until 9pm. The furniture in the rooms is so old and falling apart. One night I came back to my room and it was infested with ants. I had to quickly pack and move to a different room. No one apologized. But the view was really nice and it's great there is a pool and outdoor fireplace.
Stayed 3 nights in Aug 2025

4/10 Poor

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities
I reserved a room with 2 queen beds, but when I arrived they said they only had a room with 1 king bed. I reserved and paid for something already it should’ve not been given away. They did bring a roll out bed but it was very small. Also, we were on the second floor and it felt older. The floor where the restaurant, lobby, and pool felt like a whole different place since it was newer. I feel I should be accommodated for paying for something we didn’t receive.
Stayed 1 night in Aug 2025

2/10 Terrible

Joe

Stayed 3 nights in Aug 2025

10/10 Excellent

Kundan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for taking care of us during and even after our stay! Beautiful property, very accommodating and friendly stuff, easy check-in process. We will definitely come back to spend more time in the area.
Stayed 5 nights in Aug 2025

10/10 Excellent

Marisa

Stayed 1 night in Aug 2025

10/10 Excellent

Denzel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Rapid check in. Close to grocery stores, mall. Easy access to freeway.
Stayed 1 night in Aug 2025

10/10 Excellent

Isagani

Liked: Cleanliness, staff & service, property conditions & facilities
It's nice, clean, staff is good
Stayed 1 night in Aug 2025

6/10 Okay

ernest

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed Stay

Only one elevator was working and it was terrible. The drawers in our room kept sliding out for no reason. Not enough towels.
Stayed 1 night in Aug 2025

8/10 Good

helene

Liked: Cleanliness, staff & service
One bank of elevators not operational-very inconvenient. Asked for top floor (there were 4) and booked given room on second floor. Noticed others at 4th floor. Some furniture scratched and in need of repair. Overall, very nice but could use thise few improvements Thank you!
Stayed 4 nights in Aug 2025

6/10 Okay

Michael

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Magnus

Business traveler
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay hete
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul, Sacramento

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to take the grandkids.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

8/10 Good

Nanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Karana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant accoomodations with great breakfast.

This was a first stay at this hotel. Room was comfortable, pool area lovely, dinner service excellent and the buffet breakfast was particularly good.
Sol Food (Puerto Rican) restaurant 3rd Street, San Rafael
Pool area around dinner
Stayed 1 night in Aug 2025

6/10 Okay

Charity

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We love the pool at this hotel, unfortunately there was never any towels at the pool in the middle of summer multiple times. When you would go to the front desk soaking wet, they still wouldn’t give you a towel?! This was frustrating! We also asked to come back to use the pool for part of the day we checked out & we’re told it was for current guests only!! And basically they had no facilities or anything for us (all we would need is a bathroom). I have stayed at many hotels and have never been told no to stay longer, another reason to be disappointed. We will be coming here for years bc my daughter goes to college here, but not certain it will be at this hotel again. The front desk was NOT helpful or friendly with all of our interactions. Bummed…
Stayed 3 nights in Aug 2025

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really a nice comfortable mattress and pillows!!! I slept really great!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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