Skip to main content
Beginning of main content

Recent guest reviews

Outdoor heated pool.

My hotel room was facing a freeway so you can hear the cars pass. Nevertheless we had a great stay. Will definitely return next time.

Bed bugs. Hotel did not refund my money and neither did orbitz.

It's an old hotel but some has been remodeled. Windows are old and don't insulate sound or temperature well. No fan in bathroom and shower head doesn't have enough adjustability.

Always very clean and everything up to date. This property is best option for the area.

All good. Praise staff. Workers are what make a stay.

Friendly staff, clean room, giant tv! Everything was great!

Four Points San Rafael is a clean, comfortable facility that is very well-run and staffed. I was positively impressed during my stay.

The hotel is beautifully decorated and well maintained. All common areas are spacious and impressive. The view of the pool is available from the lobby, bar, and dining rooms which is lovely and well designed. The pool and patio are wonderful. Plenty of outdoor seating and a fantastic outdoor fireplace!

Not a good hotel for families. This is a quiet hotel. It’s not a place for kids. If you have children, go elsewhere.

Great, quick service. Hotel was full and I noticed the manager or supervisor Steve Cone out and help rather then make people wait. Commendable.

Great location, near highway. Modern decor. Hopefully the mattresses will be updated. Everything was clean, great water pressure in shower. Staff friendly and accommodating!

Loved everything about the hotel except the maintenance staff. Reported problems that were easily repairable in 15 minutes, took them 2 visits to finally finish repairs. Would still return there for another visit!

Exellent night at this hotel . Clean room and adequate attention of the hotel personel

Northgate Dr San Rafael CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Outdoor pool

Located 1.2 mi (1.9 km) from Marin County Civic Center, Four Points by Sheraton San Rafael Marin County is within a 5-minute drive of other popular attractions like Mission San Rafael Arcangel. This 3-star hotel welcomes guests with 235 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel serves as home to a lobby lounge, along with a restaurant that specializes in Californian cuisine. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:30 AM.


Rooms

All 235 individually decorated accommodations feature sitting areas. Guests can expect to find free WiFi and 55-inch LCD TVs with digital channels and Netflix. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Microwaves, refrigerators, and coffee makers are also standard. Housekeeping is available on request.


Property features

Guests of Four Points by Sheraton San Rafael Marin County have access to an outdoor pool, a 24-hour fitness center, and a spa tub. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking, Patio

1 King Bed | Sleeps 4

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Four Points by Sheraton San Rafael Marin County

Everyone (21) Couples (4) Family (8)
2
Everyone

By on May 23, 2021

5
Family

Outdoor heated pool.

By on May 12, 2021

5
Everyone

By on May 11, 2021

5
Family

My hotel room was facing a freeway so you can hear the cars pass. Nevertheless we had a great stay. Will definitely return next time.

By on May 4, 2021

3
Everyone

By on Apr 4, 2021

Review comment responded on Apr 16, 2021

Dear Valued Guest, We are so thankful that you took the time provide us with your honest feedback. We hope to see you soon! Sincerely, Peter Dantes

1
Partner Couples

Bed bugs. Hotel did not refund my money and neither did orbitz.

By on Feb 26, 2021

Review comment responded on Apr 12, 2021

I'm sorry for what you have experience. Can you please contact me so we can discuss this further.

4
Partner Couples

It's an old hotel but some has been remodeled. Windows are old and don't insulate sound or temperature well. No fan in bathroom and shower head doesn't have enough adjustability.

By on Jan 28, 2021

Review comment responded on Jan 28, 2021

We greatly apologize for the service you experienced during your stay. We hope to be able to take this feedback to better shape how we respond to these situations in the future.

5
Partner Couples

Always very clean and everything up to date. This property is best option for the area.

By on Jun 7, 2020

Review comment responded on Sep 24, 2020

Thank you so much for your valuable feedback, we look forward to the opportunity of having you back at our property soon!

5
Everyone

All good. Praise staff. Workers are what make a stay.

By on Feb 12, 2020

Review comment responded on Mar 24, 2020

Thank you so much for your valuable feedback, we look forward to the opportunity of having you back at our property soon!

5
Family Family with small children Family

Friendly staff, clean room, giant tv! Everything was great!

By on Nov 17, 2019

Review comment responded on Nov 21, 2019

Thank you so much for your valuable feedback, we look forward to the opportunity of having you back at our property in the near future!

Four Points by Sheraton San Rafael Marin County

1010 Northgate Dr, San Rafael, CA 94903
url importing http://www.orbitz.com/San-Rafael-Hotels-Four-Points-by-Sheraton-San-Rafael-Marin-County.h42383-p2.Hotel-Reviews
There was an error importing /San-Rafael-Hotels-Four-Points-by-Sheraton-San-Rafael-Marin-County.h42383-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/San-Rafael-Hotels-Four-Points-by-Sheraton-San-Rafael-Marin-County.h42383-p2.Hotel-Reviews