Comfort Inn and Suites Safford2.5 out of 5.0
Recent guest reviews
Stayed here for a night as part of our USA road trip. Hotel was clean, well run and well equipped with friendly staff. Beds were comfy and room a good size. Would use this place again if we ever find ourselves in the area.Sausage patties at breakfast were excellent!
So overall beds were good, pillows good, room overall clean. The wifi worked well. So here's a couple of suggestions... Our room- #107 has some maintenance items. First of all, the bathroom faucet has a granite shelf above it, but so close you can hardly get much volume of water coming out of it. To reach behind and pull up the sink stopper is quite the feat... Also, the water control for the tub/shower requires muscle even to move it- not to mention the color code of hot and cold is just the opposite of what really happens. A formula for a nice burn here... The breakfast- while it's nice to have a hot breakfast, like several other reviews had mentioned- the hash browns are less than cooked, mostly all white. The eggs were mostly dried out and made from some kind of egg mix, just like most basic hotels. The thing that really bothered me was the fact that at 9:15, when my wife wanted her breakfast, the dude in charge of the breakfast had cleared out all the hot food items, leaving very few choices left to eat, such as toast and juice. If you tell guests, breakfast is served until 9:30, I would expect that at 9:15, you would still have all the choices available you'd have at 6:30.... Maybe they're trying save a few dollars here, by cutting food costs... not sure, but this had also been mentioned in other reviews. I own some retail stores, and when I get a negative comment, I immediately work on correcting it. Not sure why the other reviews go unheeded here.
As a long-time Choice Hotels Diamond Elite member who has stayed at hundreds of different Choice hotels, I can say that this one is high on the list. It has a lobby that you might expect to see in a more expensive hotel, and the rooms are large, well-furnished, and clean. Our room had a small sofa, coffee table, and an extra chair - items that you don't typically see in a Comfort Inn... very comfortable! The room furnishings are not cheap, and the beds are very comfortable. If I had to make one suggestion for improvement, it would be to replace the shower head with one that has multi-adjustable spray patterns. The breakfast buffet is much better than most... in addition to sausage and scrambled eggs, there were 2 types of potatoes, which makes for a great hot breakfast! This hotel is conveniently located just far enough from the main street that you don't hear the traffic noise, the check-in experience was positive, and our entire stay was great! We stayed here several years ago and had a similar experience, which is why we chose to stay here again.
Nice, quiet location off the main road enough to avoid highway noise. Rooms were clean and comfortable. Breakfast was really good. The staff was friendly and helpful. And did I mention the evening cookies, they were delicious.
Thought it was Pricey when checked on Rates @ Total of: $169.93 with Discount and Taxes, but after we stayed it was over our budget also but worth it! Very Clean and Friendly and Quiet and got a Good Nights Rest!
Hotel is clean and sleeping accommodations are sufficiently spacious. Room 329 on the third floor has a hallow floor that needs to be screwed down. I felt sorry for the fellow traveler below my room as I am sure they could feel and hear every time I made a trip to the restroom or front door. In that case I would rather be the person on the third floor instead of the room below. In February I dropped the temperature to 68 and still woke up hot in the middle of the night as the fan on the AC will not stay on for long periods of time. Continental breakfast is as expected. Better than nothing or until you find a breakfast restaurant nearby opening as early.
We stay in choice hotels often. We were passing through the area rockhounding and needed a place to stay. This chain hotel did not disappoint us. The room was clean and comfortable. Breakfast was the typical one offered. I would stay here again.
Things started great with my reservation, then when i arrived I found a dim/poorly lit parking lot. When i went inside i asked to check in, the lady checking me in said about 5 words to me the entire time. I got to the room, called a friend staying there, and found out he was actually at a different Comfort Inn at the other side of town. How does a town this small have 2 of the exact same hotel and NOT notify you of this when you are reserving? The room was nice enough, and pretty clean, and the Sunday I arrived the wifi worked well. This is when it started really falling apart. The ethernet in the room didn't work, of course I found this out after i already fully unpacked and didn't want to move rooms. I had asked before checking in if there was ethernet and HDMI ports available in the room, and was told yes. The TV had one HDMI port that could not be accessed, and the only way to connect my computer to it to use as a larger display for my presentations was to unplug the HDMI cable from the small cable box. It worked, but was limited. The wifi for the rest of my stay was terrible. Constant disconnecting or extremely slow, and then the password was changed without notifying those of us staying there. And then, while leaving several laptops, tablets, a test phone and other hardware in my room, with the DO NOT DISTURB card on my door, they still came into my room and cleaned it, moving my stuff around without permission. DO NOT DISTURB means what it says, you DO NOT DISTURB. I was told by the front desk folks that they "have to come in every 3 days". Fine, warn me of this BEFORE I MAKE RESERVATIONS, or when I check in, so I can have all of my items secured and locked away. This is unacceptable beyond everything else I had issues with. The "breakfast" was poor, with pure white hashbrowns on all but one day (there is the word brown in hashbrown). I couldn't find plates the first day at all, and the last two days the TV had no sound. When the front desk was asked about the sound, they said, "ask someone in there" pointing to the meal area. When the man running this area was asked, he said "I don't know how to work it, it's broke probably". When asked for creamer, I was told, "We's out of creamer", though there's a large Walmart in town. The TV's were terrible in the rooms, if you turned the sound up at all during a movie they vibrated and made terrible sounds, and out of the 1400 channels, about 3/4 of them had NO SOUND, and 1/2 of them actually were locked out channels. I don't need so spend 45 minutes looking for something to watch, just to find out it has no sound. I will never stay at another one of your hotels.
Checked in, ➡ to the fitness room. One treadmill had an out -of-order sign on it, so my husband used the other one. After some time, the back-up treadmill abruptly STOPPED, nearly throwing my 65-year-old husband to an injury. He tried again, holding ON this time ➡ the same thing happened, but he was holding on and could manage. He got off - I tried the treadmill. After 1 min, 50 sec, I could hear the motor wind down and the treadmill abruptly stopped, but I was holding on. I tried again ( holding on ), and the same thing happened. I stopped at the front desk to report the dangerous situation, and I offered to put an Out-Of-Order sign on the offending treadmill. Manni ( ? ) said that SHE would put the Out-Of-Order sign on. That was 5:18pm. She said she would call the on-call maintenance and LET ME KNOW about the treadmill. I said I would use the treadmill later, after it was repaired. She agreed to call my room w/ the maintenance update. By 8:30pm, no "Out-Of-Order" sign was on the treadmill, nor any update from Manni, as promised. 👎 I returned to the front desk, she apologized for not calling me w/ the maintenance update. She said maintenance tested the treadmill at Level 8 & didn't find a problem. ( I used it @ Level 3; my husband used it at @ Level 3.5 ) I asked about the 2nd treadmill, she said it needed to be replaced.
Stayed here for 11 nights and it was like staying at home. Great internet and HDTV. Rooms are newer, clean, comfortable, and well taken care of. Plenty of plugins for all of my devices. Microwave and fridge. Breakfast was always fresh and there was never a shortage. Staff are all very professional and friendly. I was every choice property I stayed in was exactly like this!!!
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Fitness center
Comfort Inn and Suites Safford places you within a 10-minute drive of Graham County Historical Society Museum and Discovery Park Campus. This 88-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking. It's in central Safford and also a short drive from Eastern Arizona College.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 9 AM.
Comfort Inn and Suites Safford's 88 air-conditioned rooms provide MP3 docks, microwaves, and refrigerators. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, free weekday newspapers, and free local calls.
At Comfort Inn and Suites Safford, guests have access to a fitness center, a spa tub, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 62 reviews