Hotel staff welcomed us with opened arms. Very friendly. Room very clean and inviting (great shower, huge TV screen) Lily very cordial and gave us a great tip on where to go for breakfast. Very pleased staff was able to store our luggage after checkout so we could attend Red Sox game
VERY DISAPPOINTED in your shuttle service. On-line you promote "free shuttle", but the free shuttle does not go to the airport!! So we had to take a taxi for $30, and for $40 in return. Had I known this I would have stayed at a different hotel.
Great disability accessible room for transporting elderly dimentia patient. Small issue with a/c was fixed quickly. Staff was attentive and efficient. Food was good quality. Would recommend to anyone needing lodging near Logan in Boston.
Live in NH down in Boston for one night. Great area, next to Opera House. Room not ready at check-in 4:25 pm but accommodated with drinks at the bar until ready, took about 10 min. Nothing else but overall great place to stay.
The only reason i gave it is a 3 is because the website doesn't let us know it is not handicap accessable. My 98 yr old mom had to walk up and down the stairs to get to her room. No elevator. No fun lugging luggage up and down too. This should have been disclosed. A little far from the airport though. ...
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The staff was friendly and helpful. The hotel was new and clean. Rooms were comfortable. Great facilities. Good breakfast.
The hotel and room comfort was what we expected for a hostel. It was bright and clean, and staff were friendly and helpful.
It's a great place to stay for Garden events - and it's a value compared to other hotels in Boston of the same quality
The Taj is located in a Amazing and funny area. So rounded by big chains, bars, restaurants and big garden. The team is fantastic with special attention to Mr. Charlie from Restaurant of hotel. I couldn't choice better place to stay in Boston. Cheers