Lifestyle Crown Residence Suites - All Inclusive3.5 out of 5.0
Recent guest reviews
We stayed at the Residence Suites and had a great time. Damely at the front desk was very helpful and Indiana hooked us up with some great excursions.The rooms were roomy and maybe a little outdated, but it's a third world country, so we weren't expecting the Ritz-Carlton. The Italian Restaurant was wonderful. We didn't use the pool because the bar was inside the restaurant and there wasn't much shade. We walked to the Crown Suites and used their pool. (very quiet, shaded beds and the bartender, Hungria, was the best!) When we wanted to be social and cut loose, we walked to the Tropical pool. (volleyball, games, dancing, could swim up to the bar, etc.) Pamela taught us how to dance and provided games. All in all, it was a wonderful experience and we will definitely be returning.
Pros: All Inclusive, it allows you to include all 3 of their resorts, they have free bus transportation to the different resorts, the people are nice and friendly Cons: One TV in the suite and it was in the living room where I am use to having one in my bedroom, The residence had construction so one pool was closed down, and there was no poolside bar, there is only one restaurant on that property that serves the same thing everyday, but the night meals I think are different. If you want quiet, the residence is the place to be....hardly anyone was at this resort. They all went to Tropical or Confresi. I was expecting to be by the beach at The Residence, but I had to go to the other resorts to have a good time. I will return again, but will stay at one of their other properties. Kinda disappointed as I was celebrating my 48th birthday, but Im glad I went.
Had an absolute blast with a group of professionals as we traveled to Puerto Plata for the holidays. The penthouse was a bit "out of date" but we had a great time since it was minimal sleeping over the 5 days. The VIP beach (sexy, friendly, cool) & the pool parties 🎉 were in point. The special restaurants are all quite tasty but book reservations on your first day for your length of stay. Breakfast at some places were not that great/tasty (limited options) but they were nice staff!! Overall I'm planning this come back and stay in crown suite or a villa!
First of all - if you are stressing after reading reviews - ignore them. No it's not perfect, but it is a decent resort, with older but clean units, and excellent service from friendly & smiling personnel. UNIT: We had a one bedroom unit, 2nd floor with a private good sized balcony with Adirondack chairs. Bathroom was larger than I was lead to believe with good lighting. Shower only but large (yes, glass had a crack - but did it impact my vacation lol - of course not). Nice thick newer towels & lots of wash clothes and toiletry amenities provided daily. Hairdryer & magnifying mirror, decent counter space with 1 sink. Kitchen small but more than you need as it's AI. Glass table & 4 chairs - some dishware but no real cookware. All we really cared about was the coffee maker with excellent Santo Domingo coffee provided. Small fridge stocked daily - a polite note & $1 tip ( in fridge) could get you exactly what you requested from their selection. We tipped the maid $3 daily and had more flowers than we knew what to do with. Living room was the standard older resort cement base furniture - not great & not terrible. Same in bedroom, but mattress was of decent thickness & we slept well. Happy for the curtain liner than kept room darker in early morning. Good AC, decent closet space & safe that we paid extra for. Happy that our TV (which had major US English channels) was a flatscreen on the bedroom wall. RESORT: not quite as big as it seems at first as roads are circular and not easy to shortcut as cut off by walls. By 2nd day we had it figured out and at most it was a 5-7 min leisurely walk to anywhere you needed to go. Contrary to other reviews on here I found the shuttle service about on par with other resorts and we never waited more than 5 minutes for one. They pull up right outside the Residences check in area. Also I guess people have different ideas of hills, there is some incline from beach to suites, and some stairs to different areas but overall I had expected a 1/2 mile walk up steep terrain & that simply is NOT the case. If you are not a member of their VIP club (TS owner) there are beaches, bars & restaurants you will not have access to- but that information was clearly defined in the paperwork we were given so we had no surprises. And there was certainly enough that we felt no hardship with what was available to us, and we did not feel we were treated any worse or better than anyone else regardless of what wristband they had on. We found pools by beaches a little too busy & noisy for us- others may enjoy that action. Spent one day on hanging bed right in front of ocean at VIP beach with food & drink service. However, there were other pools each with own bar & service that were much quieter. Our favorite was the Crown Suites pool with bartender Juan - quiet with cabanas & beds and drinks to order delivered to your lounger or poolside. Thanks Juan! FOOD Overall I would give it a 7 out of 10. Mostly because the buffets were not as varied as others we've been to. Although the big buffets (Pearl & Casablanca) had lots of food they had a few choke points that slowed everything down. Service was good although it could be crowded at times. Our favorite breakfast was at the Italian restaurant close to the Residence Suites check in - it was never crowded and had excellent service. Note: not everything is out so ask for bacon as it will be hidden in the metal food warmer behind the omelette making station😊. Had very good Mimosas with breakfast every morning. We ate at the specialty restaurants every night of our week, although technically you really were only supposed to have 3 reservations which you must make as soon as you arrive. Just go to the check -in and ask for available cancellations in a friendly but non-pushy way with a smile. Pretty sure they can grant as they feel inclined. We enjoyed all the specialty restaurants - favorite was probably the Mexican. We never had a bad meal and felt the service was better than average. Wine varied but we found some very flat tasting & others not bad but not great. Note: there are dress codes at all restaurants. They vary but even at buffet must have cover up or shirt on. Men must wear pants for some restaurants- at others nicer shorts with a collared shirt is acceptable. Men must wear dress sandals or shoes. We saw people being turned away or given giant loaner pants - so def come prepared. ATM - one at Tropical in shopping area behind buffet & one at Cofresi Palm to right of hotel entrance. Can also change US $ to RD pesos at exchange booths at both above resorts, but must have passport with you to do it. AREA The downside to me of AI is that you tend to get out less and see less of the surrounding area. We did not book any tours but did catch a cab outside the resort and went to Puerto Plata for the day. Cab we flagged on side of road cost about $3 US (tho we paid in RD pesos). Wanted to take funicular to top of mountain but had clouds so went to main town plaza instead. Lots of older buildings, couple good restaurants and some shopping and Larimar museums/ shops. Had lunch and when saw the mountain cleared off hired motoconchos to take us to the tram departure area. Fun ride but not for the faint of heart. No helmets & saw accident happen right in front of us. Spent about 3 hrs hiking on mountain- awesome views. Would recommend. Spent the rest of the day in the main downtown local area checking out local shops. When we got too tired and hot flagged a cab back to resort. Highly recommend getting out and seeing the real DR. We spent our 2nd week in south of country & did more excursions that week. To recap: we enjoyed our stay and I could happily return. We exchanged thru RCI and for what we paid for AI (20$US pp/day) it was a ridiculously good value. If you are looking for something to complain or be picky about I'm sure you could find it. We choose to relax, be flexible & recognize that customs & standards vary from country to country. That's why we travel, to see different places & celebrate those differences which become part of the overall experience. We would recommend this resort!
I booked the resort with RCI Travels. There are other suites in the property but those are only for members. Very friendly and helpful staff. lots of steps to climb. No free Wifi or hand lotion in the rooms. The TV is little too high to watch. and got neck pain. concrete structures i don't understand why there is a hot plate in the room without any pots and pans. Especially in a all inclusive Resort. Over all not too happy with the rooms. not many activities and restaurants. Beach closes at 6 pm.
Great experience at this resort will definitely go back. I went with my husband and son and there were sooo many things to do and places to go that 4 days were not enough. Will be recommending to friends and family.
I planned this vacation with my sister and both our boyfriends. Going into this vacation, we looked forward to laying out in the sun and enjoying great food and drinks. This resort did not disappoint. The service was wonderful, anything you asked for the generous staff was more than happy to provide for you. The buffet style dining was good, but we especially enjoyed our dinners at the Indian and Dominican restaurants, absolutely delicious and such a fun staff! My boyfriend and I separately paid for the couples deep tissue massage at the Yin Yang Spa. It was relaxing and rejuvenating. After the spa we were able to enjoy the jacuzzi and saunas, which really helped to relax our muscles. This was overall a wonderful stay, would go back in a heart beat.
We stayed in the resident suites which were cool and efficient. The bars are amazing and bartenders will make your drinks to your liking :) ( DAVID @ the tropical poolside bar ) loved him ! The restaurants are yummy especially Gourmet , Azul and Blue Lagoon. The pearl buffet is the best but Casablanca is awesome too. The beach service is beyond excellent. I was in heavennnnn ! The entertainment was awesome and the entertainers really added to my successful birthday experience. ALEXANDER , JULIO NICE , SHUFLY AND CANDY LOVE <3 Were the best Especially during the dominican day party at the tropical pool side . Hands down best day event given. They danced with me my and my sister and pretty much anyone they could lock eyes with. Super fun and engaging. We upgraded to VIP during our stay so surely we'll be back to see our entertainer friends and enjoy the wonderful beach :)
Great vacation for family and couples. Overall the staff were friendly and helpful. Overall the food was great Casablanca was our favorite buffet if you eat there Roberto is great server for dinner and Julissa was great for breakfast. Not great variety when it comes to breakfast and make sure that you book your dinner reservations as soon as possible. If you can get a reservation for Moomtaz I would highly recommend this restaurant. Our room was nice but it was very cold most of the time and the couch was pretty uncomfortable. Nightly shows were good and the Thursday party was a great time. One of my few complaints was the communication regarding our Ocean World trip please make sure that you book your transportation 24 hours in advance. If you can they have great excursions for everyone and is worth the money. As a tip if you are flying into Puerto Plata the resorts offer a shuttle but if you fly into Santiago it is cheaper to take a taxi. If you want to brush up on your Spanish they offered Spanish lessons at the Tropical everyday and our instructor ChuFly was amazing. Great personality and class was a ball, so glad we were able to take his class. Overall great vacation and can't wait to go back.
My husband, sister, and brother in law stayed at the Residence Suites. We were booked in a 2 bedroom condo, however at check in each couple was given their own 1 bedroom condo next door to each other. Our unit was very clean and had everything we needed. Yes, the bathroom was outdated but it wasn't an issue for us. Housekeeping did a great job of keeping everything clean and fresh for us. During our stay we were able to easily obtain dinner reservations at all of the specialty restaurants that we wanted to try and we enjoyed each of them. The breakfast buffets were all a little plain-meaning there was little variation of food no matter which buffet we went to. The omelet station was probably our favorite choice, it guaranteed fresh made eggs any way you liked them. All of the restaurants had wait staff that were very attentive and went out of their way to help. We were big fans of the VIP beach-the drink service and food service were perfect! We also used the pool that was just beyond the Residence Suites and it was our favorite-pool beds, shade if we wanted, a bar with super bartenders and of course the nicest lifeguard-Randy. Randy played music for us as per our request and just in general was very fun to be around. In fact, all of the staff we had interaction with were wonderful. We also used the spa and the nail salon-both were good and we were able to get a fair price for services. The only complaint I can think of, and it wasn't so terrible-was the air conditioning. It was hard to control, parts of the unit would be freezing and others too warm. On two occasions it malfunctioned and our floors got quite wet, but again-it didn't ruin our week. We had a very enjoyable week and would go back again!
- Close to Ocean World Adventure Park
- Free buffet breakfast
- Free parking
- Onsite dining
Lifestyle Crown Residence Suites - All Inclusive places you within a mile (2 km) of Ocean World Adventure Park and Los Mangos Golf Course. This 90-room, 3.5-star resort has 11 outdoor pools along with a full-service spa and 11 restaurants. Also close to this Puerto Plata resort are Fort San Felipe and Puerto Plata Cable Car.
Start your day off right with a free buffet breakfast, served each morning from 7:30 AM to 11 AM. There are multiple options for onsite dining with 11 restaurants, including Rodizio, which specializes in Brazilian cuisine.
The 90 air-conditioned accommodations feature kitchenettes and balconies, and there's space to spread out with separate bedrooms. Guests can expect to find WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and free bottled water are other standard amenities.
Guests of Lifestyle Crown Residence Suites - All Inclusive have access to a full-service spa, 11 outdoor pools, and a children's pool. You can take advantage of free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. Other amenities at this all-inclusive resort include a fitness center, outdoor tennis courts, and WiFi in public areas.
Reviews from Trip Advisor
41% of guests recommend this hotelTotal of 179 reviews