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Recent guest reviews

Have not ever experienced this type of service before. Hotels’ staff doesn’t care about you, they are not willing to help with anything and when you ask them a question they give you attitude, majority barely speaks English which makes it hard to understand them or for them to understand you. Bartenders and servers are lazy and it takes forever to be actually served. Food and drinks are mediocre. Overall a bad experience!!!

Room was clean and good condition. Swimming pool and amenities were clean

The Adults Only section was amazing! The staff super friendly and always working hard! The only thing that would make this resort better would be a coffee shop like some of the other resorts have.

The room we prepaid for, through Orbitz, was sold out when we arrived. The hotel nor Orbitz were willngvto refund our money. After a 2 hour wait, we were force to dowm grade our room. The room and building we were place in were under construction and not complete. Construction workers were loudly working from 7am until 9pm every day. Irbitz and Be Live did a great job ruining my anniversery. Thanks

Excelente ,iría de nuevo .sumamete excelente .ya estoy planificando

Punta Cana Punta Cana La Altagracia

Room options

Master Suite

1 King Bed | 2 Double Beds | Sleeps 3

Master Junior Suite Beach Walk

1 King Bed | 2 Double Beds | Sleeps 2

Master Suite Vista Mar

1 King Bed | 2 Double Beds | Sleeps 2

Master Junior Suite

1 King Bed | 2 Queen Beds | Sleeps 3

Guest reviews for Be Live Collection Punta Cana - Adults Only - All inclusive

Everyone (8) Couples (1) Family (1)
2
Family

Have not ever experienced this type of service before. Hotels’ staff doesn’t care about you, they are not willing to help with anything and when you ask them a question they give you attitude, majority barely speaks English which makes it hard to understand them or for them to understand you. Bartenders and servers are lazy and it takes forever to be actually served. Food and drinks are mediocre. Overall a bad experience!!!

By on Mar 10, 2020

Review comment responded on Mar 10, 2020

Dear Guest, First of all, we thank you for having chosen Be Live Collection Punta Cana, like your preferred destination in the Caribbean, as well as by the time dedicated to sharing your concerns. We understand and respect your point of view regarding our food proposal and other aspects of our services and facilities because guests' opinions are under suggestions of several palates and perceptions. Nevertheless, we hope you accept our most heartfelt apologies for the inconvenience. We will apply a prompt check to the highlighted topics to prevent future occurrences. If your vacation plans are to Punta Cana, we will be attentive to offer you a pleasant and uneventful stay. Best Regards, The Management at Be Live Collection Punta Cana

3
Everyone

By on Dec 24, 2019

Review comment responded on Dec 24, 2019

Dear Guest, On the outset, we want to thank you for having chosen Be Live Collection Punta Cana Adults Only, like your preferred vacation destination in the Caribbean, as well as by the valuable time you have dedicated to sharing your concerns through Expedia. We have read your statements about some of our services and other and facilities. Therefore, we will share it with the manager in charge to keep on improving. Notwithstanding, we hope you accept our most heartfelt apologies by these unexpected occurrences. If your future vacation plans are to Punta Cana, it will be a pleasure to offer you a pleasant and uneventful stay. Best Regards, The Management at Be Live Collection Punta Cana

2
Friends

Room was clean and good condition. Swimming pool and amenities were clean

By , from Punta Cana on Dec 2, 2019

Review comment responded on Dec 6, 2019

Dear Guest, On the outset, we want to thank you for choosing the Be Live Collection Punta Cana, live your vacation destination in the Caribbean, as well as by the valuable time dedicated to sharing your concerns. We regret you have experienced some inconveniences with some of our services and facilities. However, it makes us feel a little awkward because you have rated your opinion as to it was not a good one. If your vacation plans are to Punta Cana, we will be very attentive to offer you a pleasant and uneventful experience. Best Regards, The Management at Be Live Collection Punta

3
Everyone

By on Jul 30, 2019

Review comment responded on Aug 1, 2019

Dear Guest, We thank you for choosing Be Live Collection Punta Cana for your recent experience as well as by the valuable time you have dedicated to sharing it through Expedia. We have reviewed your statements regarding certain aspects of our services and facilities. We don't know why you have this point of view about us. Therefore, we would like to have the opportunity to offer you once again our facilities and turn things around. Best Regards, The Management at Be Live Collection Punta Cana

5
Partner Couples

The Adults Only section was amazing! The staff super friendly and always working hard! The only thing that would make this resort better would be a coffee shop like some of the other resorts have.

By on Jul 3, 2019

Review comment responded on Jul 3, 2019

Dear guest, First of all, thank you very much for having chosen Be Live Collection Punta Cana, as the preferred destination in the Caribbean and to express ourselves as your recent experience has been. At Be Live Hotels, we are committed to achieving the total satisfaction of our guests, and we are pleased to confirm that we have exceeded their expectations. Confirming that your experience has been wonderful consolidates our philosophy of the highest level of service excellence. We hope to serve you in another future occasion. Sincerely, Dionicio Colón Torres Community Manager Be Live Collection Punta Cana Adults Only.

5
Everyone

By on Mar 4, 2019

4
Everyone

By on Jan 22, 2019

1
Everyone

By on Jan 10, 2019

2
Everyone

The room we prepaid for, through Orbitz, was sold out when we arrived. The hotel nor Orbitz were willngvto refund our money. After a 2 hour wait, we were force to dowm grade our room. The room and building we were place in were under construction and not complete. Construction workers were loudly working from 7am until 9pm every day. Irbitz and Be Live did a great job ruining my anniversery. Thanks

By , from Charlotte, NC on Dec 31, 2018

5
Everyone

Excelente ,iría de nuevo .sumamete excelente .ya estoy planificando

By on Sep 14, 2019

Review comment responded on Oct 2, 2019

Estimado/a Huésped, Ante todo muchas gracias por haber elegido a Be Live Collection Punta Cana, como destino preferido en el Caribe y expresarnos como ha sido su reciente experiencia. En Be Live Hotels, estamos comprometidos en alcanzar la satisfacción total de nuestros huéspedes, y nos complace en gran manera confirmar que hemos superado sus expectativas. El confirmar que su experiencia ha sido maravillosa consolida nuestra filosofía de servicio que es alcanzar el grado excelencia en todos los servicios. Esperamos poder servirle en otra futura ocasión. Atentos saludos, La Dirección de Be Live Collection Punta Cana