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Recent guest reviews

Needed to have more restaurants open!

The food was horrible. The WiFi goes in & out along with the electricity & water! My sheets had stains & there must be a facecloth shortage as well. The 24 hour room service costs $8 if you’re on the adults only side of the property.

Great customer service it was a nice man name a manual they gave us great customer service other than that the staff was amazing from helping us do our excursions and Restaurants

Have not ever experienced this type of service before. Hotels’ staff doesn’t care about you, they are not willing to help with anything and when you ask them a question they give you attitude, majority barely speaks English which makes it hard to understand them or for them to understand you. Bartenders and servers are lazy and it takes forever to be actually served. Food and drinks are mediocre. Overall a bad experience!!!

Room was clean and good condition. Swimming pool and amenities were clean

The Adults Only section was amazing! The staff super friendly and always working hard! The only thing that would make this resort better would be a coffee shop like some of the other resorts have.

The room we prepaid for, through Orbitz, was sold out when we arrived. The hotel nor Orbitz were willngvto refund our money. After a 2 hour wait, we were force to dowm grade our room. The room and building we were place in were under construction and not complete. Construction workers were loudly working from 7am until 9pm every day. Irbitz and Be Live did a great job ruining my anniversery. Thanks

Excelente ,iría de nuevo .sumamete excelente .ya estoy planificando

Punta Cana Punta Cana La Altagracia

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Be Live Collection Punta Cana - Adults Only places you next to Bavaro Lagoon and within a 10-minute walk of Cabeza de Toro Beach. This 282-room, 4-star hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.


Rooms

All 282 air-conditioned rooms feature minibars, coffee makers, and free bottled water. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Ceiling fans, safes, and phones are also available.


Property features

Guests of Be Live Collection Punta Cana - Adults Only enjoy a full-service spa, a nightclub, and an outdoor pool. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Other amenities at this adults-only hotel include a gym, free WiFi in public areas, and a business center.

Room options

Master Suite

1 King Bed | 2 Double Beds | Sleeps 3

Master Junior Suite Beach Walk

1 King Bed | 2 Double Beds | Sleeps 2

Master Suite Vista Mar

1 King Bed | 2 Double Beds | Sleeps 2

Master Junior Suite

1 King Bed | 2 Queen Beds | Sleeps 3

Guest reviews for Be Live Collection Punta Cana - Adults Only

Everyone (9) Couples (2) Family (1)
4
Friends

Needed to have more restaurants open!

By on Jun 22, 2021

Review comment responded on Jun 23, 2021

Dear Guest, On behalf of Be Live Collection Punta Cana Adults Only Team, we would like to thank you for sharing your experience. In Be Live Hotels, we attach great value to your comments and consider them as a remarkable opportunity to keep on improving our services or facilities. We are glad the excellent service offered by our staff has been a great encouragement to surpass your expectations. Therefore, we will share your praises with the whole team to continue with the same approach. If your vacation plans are Punta Cana, we will do our best to provide you another great experience. Best Regards, The Management at Be Live Collection Punta Cana

3
Friends

The food was horrible. The WiFi goes in & out along with the electricity & water! My sheets had stains & there must be a facecloth shortage as well. The 24 hour room service costs $8 if you’re on the adults only side of the property.

By on Jun 17, 2021

Review comment responded on Jun 19, 2021

Dear Guest, On the outset, we want to thank you for having chosen Be Live Collection Punta Cana, like your preferred vacation destination in the Caribbean, as well as by the valuable time you have dedicated to sharing your concerns. We have read your statements regarding our food proposal and other aspects of our services and facilities. Therefore, we would like to express we are quite surprised because we have carefully selected the products, which compose our food proposal to provide several alternatives. We understand your position and hope you accept our most heartfelt apologies we will work on this particular detail to prevent future occurrences. If your future vacation plans are to Punta Cana, it will be a pleasure to offer you a pleasant and uneventful stay. Best Regards, The Management at Be Live Collection Punta Cana

5
Friends

Great customer service it was a nice man name a manual they gave us great customer service other than that the staff was amazing from helping us do our excursions and Restaurants

By on May 29, 2021

Review comment responded on Jun 1, 2021

Dear Guest, On behalf of Be Live Collection Punta Cana Adults Only Team, we would like to thank you for sharing your experience. In Be Live Hotels, we attach great value to your comments and consider them as a remarkable opportunity to keep on improving our services or facilities. We are glad the excellent service offered by our staff has been a great encouragement to surpass your expectations. Therefore, we will share your praises with the whole team to continue with the same approach. If your vacation plans are Punta Cana, we will do our best to provide you another great experience. Best Regards, The Management at Be Live Collection Punta Cana

3
Everyone

By on Apr 12, 2021

Review comment responded on Apr 26, 2021

Estimado/a Huesped, Ante todo, muchas gracias por haber elegido a Be Live Collection Punta Cana como destino vacacional en el caribe y expresarnos como ha sido su experiencia. Lamentamos mucho que su experiencia se haya visto afectada por algunos detalles. Nos hubiera gustado tener resaltados los puntos que no han sido de su agrado para hacer énfasis en seguir mejorando nuestras facilidades y servicios. Por lo tanto, entendemos su sentir y esperamos que acepte nuestras más sinceras disculpas por las molestias que esto le haya causado. Si sus planes de vacaciones futuros tocan Punta Cana, agradecería nos dejase saber para asegurarnos de que su próxima estancia sea lo más agradable y sin incidentes. Cordiales saludos, La Dirección de Be Live Collection Punta Cana

3
Partner Couples

By on Feb 28, 2021

Review comment responded on Mar 4, 2021

Dear Guest, On behalf of Be Live Collection Punta Cana Adults Only Team, we would like to address your kind regard by sharing your Experience through Expedia. . In Be Live Hotels, we attach great value to your comments and consider them as a remarkable opportunity to keep on improving our services or facilities. We are glad to bear out that the excellent service offered by our team was a great encouragement to surpass your expectations. Therefore, we will address your praises to the manager in charge to continue with the same approach. If your future vacation plans are Punta Cana, it will be a pleasure to provide you another approach experience. Best Regards, The Management at Be Live Collection Punta Cana

2
Family

Have not ever experienced this type of service before. Hotels’ staff doesn’t care about you, they are not willing to help with anything and when you ask them a question they give you attitude, majority barely speaks English which makes it hard to understand them or for them to understand you. Bartenders and servers are lazy and it takes forever to be actually served. Food and drinks are mediocre. Overall a bad experience!!!

By on Mar 10, 2020

Review comment responded on Mar 10, 2020

Dear Guest, First of all, we thank you for having chosen Be Live Collection Punta Cana, like your preferred destination in the Caribbean, as well as by the time dedicated to sharing your concerns. We understand and respect your point of view regarding our food proposal and other aspects of our services and facilities because guests' opinions are under suggestions of several palates and perceptions. Nevertheless, we hope you accept our most heartfelt apologies for the inconvenience. We will apply a prompt check to the highlighted topics to prevent future occurrences. If your vacation plans are to Punta Cana, we will be attentive to offer you a pleasant and uneventful stay. Best Regards, The Management at Be Live Collection Punta Cana

3
Everyone

By on Dec 24, 2019

Review comment responded on Dec 24, 2019

Dear Guest, On the outset, we want to thank you for having chosen Be Live Collection Punta Cana Adults Only, like your preferred vacation destination in the Caribbean, as well as by the valuable time you have dedicated to sharing your concerns through Expedia. We have read your statements about some of our services and other and facilities. Therefore, we will share it with the manager in charge to keep on improving. Notwithstanding, we hope you accept our most heartfelt apologies by these unexpected occurrences. If your future vacation plans are to Punta Cana, it will be a pleasure to offer you a pleasant and uneventful stay. Best Regards, The Management at Be Live Collection Punta Cana

2
Friends

Room was clean and good condition. Swimming pool and amenities were clean

By , from Punta Cana on Dec 2, 2019

Review comment responded on Dec 6, 2019

Dear Guest, On the outset, we want to thank you for choosing the Be Live Collection Punta Cana, live your vacation destination in the Caribbean, as well as by the valuable time dedicated to sharing your concerns. We regret you have experienced some inconveniences with some of our services and facilities. However, it makes us feel a little awkward because you have rated your opinion as to it was not a good one. If your vacation plans are to Punta Cana, we will be very attentive to offer you a pleasant and uneventful experience. Best Regards, The Management at Be Live Collection Punta

3
Everyone

By on Jul 30, 2019

Review comment responded on Aug 1, 2019

Dear Guest, We thank you for choosing Be Live Collection Punta Cana for your recent experience as well as by the valuable time you have dedicated to sharing it through Expedia. We have reviewed your statements regarding certain aspects of our services and facilities. We don't know why you have this point of view about us. Therefore, we would like to have the opportunity to offer you once again our facilities and turn things around. Best Regards, The Management at Be Live Collection Punta Cana

5
Partner Couples

The Adults Only section was amazing! The staff super friendly and always working hard! The only thing that would make this resort better would be a coffee shop like some of the other resorts have.

By on Jul 3, 2019

Review comment responded on Jul 3, 2019

Dear guest, First of all, thank you very much for having chosen Be Live Collection Punta Cana, as the preferred destination in the Caribbean and to express ourselves as your recent experience has been. At Be Live Hotels, we are committed to achieving the total satisfaction of our guests, and we are pleased to confirm that we have exceeded their expectations. Confirming that your experience has been wonderful consolidates our philosophy of the highest level of service excellence. We hope to serve you in another future occasion. Sincerely, Dionicio Colón Torres Community Manager Be Live Collection Punta Cana Adults Only.

Be Live Collection Punta Cana - Adults Only

Punta Cana, Punta Cana, La Altagracia 23000
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