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Recent guest reviews

Muy excelente servicio. Me encanto

Always enjoy the service and the fact that everything is close by.

Everything is Near and clean

Bad service and xenophobic treatment racist

Not sure

disappointment.

Will not recommend

Me encanta el trato del personal hacia los uespdes

Excellent property by the water, great service!

I love this hotel. Its very nice, relaxing, beautiful. Its nice for the whole family, for friends or just a couple. They have a good covid preventing protocol. Ill be coming back soon.

Lots of things to do, food was good, like the hours everything was opened til late.

I've been to DR 6 times in 2 years. Emotions is my #1 Choice. It's the newest hotel in the area. The staffs here are kind and patience and creative. Their romantic dinner with live Violinist and Dancer are so so romantic. The European wines here are very reasonable. It is also next door to an amazing Italian Restaurant just right outside. The Hotel manager are receptive. AC definitely work. KEY NOTE: The food and beverage manager are the kindness people you will meet.

none the food 50%, the pool too smoll, the restaurant very low customer service

Playa Dorada Puerto Plata

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Nightclub

Located in Playa Dorada, Emotions by Hodelpa Puerto Plata is within a 10-minute stroll of sights such as Playa Dorada Golf Course and Playa Dorada. This 425-room, 4-star hotel has 3 outdoor pools along with a full-service spa and 5 restaurants.


Dining

Relish the Italian cuisine at Amici, one of 5 onsite restaurants. Get a pick-me-up at the coffee shop/cafe.


Rooms

Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities. Limited housekeeping is available.


Property features

Guests of Emotions by Hodelpa Puerto Plata have access to a full-service spa, 3 outdoor pools, and a nightclub. Airport transportation is made easy with an airport shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.

Room options

Deluxe Family Room 3 Pax

2 Queen Beds | Sleeps 3

Deluxe Family Room 1 Pax + 1 Chd

2 Queen Beds | Sleeps 2

Habitacion Superior 3 Pax

1 Queen Bed | Sleeps 3

Deluxe Family Room 4 Pax

2 Queen Beds | Sleeps 4

Guest reviews for Emotions by Hodelpa Puerto Plata

Everyone (17) Couples (11) Family (12)
5
Partner Couples

Muy excelente servicio. Me encanto

By on Oct 10, 2022

Review comment responded on Oct 13, 2022

Hola señora Carla,Gracias por elegir nuestro Emotions Puerto Plata para sus merecidas vacaciones, nos alegra saber que disfruto mucho su estadía con nosotros, gracias por el comentario. Esperamos su visita nuevamente.Saludos Cordiales. Alba, Encargada de servicio al cliente.

4
Partner Couples

Always enjoy the service and the fact that everything is close by.

By on Sep 21, 2022

Review comment responded on Sep 21, 2022

Hello Dear Emiliana,Thanks you for visit us. Regards.

4
Family

Everything is Near and clean

By on Aug 17, 2022

Review comment responded on Aug 30, 2022

Thanks you for comming.

1
Everyone

Bad service and xenophobic treatment racist

By on Jul 28, 2022

3
Family

Not sure

By on Jul 23, 2022

3
Everyone

By on Jun 27, 2022

2
Family

disappointment.

By on Apr 11, 2022

Review comment responded on Jun 7, 2022

Hola señor, Gracias por elegir nuestro Emotions Puerto Plata para sus merecidas vacaciones, Lamentamos que sus vacaciones no fueran tan bien como lo teníamos planeado, esperamos que tener la oportunidad de verlo nuevamente para que vea el plan de mejora que hemos implementado gracias por el comentarios el cual nos ayuda a mejorar la experiencia de los clientes. Saludos Cordiales. Alba, Encargada de servicio al cliente.

1
Partner Couples

Will not recommend

By on Oct 26, 2021

Review comment responded on Oct 26, 2021

We are very sorry that your stay did not go as well as we expected. We take note of your perception in every aspect, we present our most sincere apologies, we will be working tirelessly to achieve your sufferings. We have informed all our leaders involved to continue improving and making them live a memorable experience with love. Best Regards

4
Everyone

By on Jun 15, 2021

Review comment responded on Jul 5, 2021

Dear guest, Thank you very much for choosing us and taking the time to rate us 4/5 for our great service. Its been our pleasure serving you, Warm regards,

5
Family Family

Me encanta el trato del personal hacia los uespdes

By on Apr 19, 2021

Review comment responded on Apr 19, 2021

Estimado huésped: Muchas gracias por elegirnos y tomarse el tiempo para calificarnos 4/5 por nuestro excelente servicio. Ha sido un placer servirle, un cordial saludo,

Emotions by Hodelpa Puerto Plata

Playa Dorada, Puerto Plata, 57000
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