2/10 Terrible
Junior
Traveled with partner
Oct 4, 2025
I was expecting a good service, but that was the last thing I received. The restaurants were closed only the buffet was open. The employees didn’t do any effort to make us feel that we were on vacation instead they were rude and only 3 of the employees were nice to us. Horrible service overall and I would never recommend anyone that I know to visit that place. A lot other customers felt the same way as I was in the pool 2 ladies came to my and asked me to translate for them that they wanted a drink and the bartender say they need to get out of the pool and come over to the other side if they want a drink. That was terrible to the point that I felt so bad that I got out of the pool and went to get the ladies a drink my self when I wasn’t working there. But i just thought if they were my family I wouldn’t like anyone to have that nasty attitude with my grandparents. I hope someone do something about it. Because I went to guess service and complained and nothing was done.
Never coming back!! I don’t go on vacation to be treated like that. That place is over priced (bad service) and charging a lot of money.
Junior
Stayed 2 nights in Sep 2025