VH Gran Ventana Beach Resort - All Inclusive in Puerto Plata

Property features

VH Gran Ventana Beach Resort - All Inclusive features 2 outdoor pools, a children's pool, and a fitness center. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Other amenities at this all-inclusive property include a sauna, an outdoor tennis court, and WiFi in public areas.

Room options

Superior Room

King 1 | Queen 2 | Sleeps 4

$106* Per night/room Oct 1 - Oct 2

Junior Suite

King 1 | Queen 2 | Sleeps 4

Superior Room with Premiun Packages

King 1 | Sleeps 2

Superior Room with Royal Packages

King 1 | Sleeps 2

Arrivals + Departures

The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

Check-in: 3 PM
Check-out: noon

Payment types

Kids + Beds

Free cribs/infant beds are available

Pets

This property doesn't allow pets

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, Diners Club, Discover, Mastercard, and Visa.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for in-room wireless Internet: USD 10 per day (rates may vary)
Fee for wireless Internet in public areas: USD 10 per day (rates may vary)
An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Gran Ventana All Inclusive
Gran Ventana Beach Resort
Gran Ventana Beach Resort All Inclusive
Gran Ventana Resort
VH Gran Ventana All Inclusive
VH Gran Ventana Beach
VH Gran Ventana Beach Puerto Plata
VH Gran Ventana Beach Resort All Inclusive
VH Gran Ventana Beach All Inclusive
VH Gran Ventana Inclusive
VH Gran Ventana Beach Resort - All Inclusive Puerto Plata

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3.8

out of 5

Average Guest Review

See all 160 reviews

Room cleanliness 4.0

Service & staff 4.0

Room comfort 3.5

Hotel condition 3.5

This hotel is most popular for:

Recent guest reviews

Staff were really helpful and polite Food was great Love it

Need to do some upgrades to the room. And internet

Had a good time with friends. Staff was very friendly. Very good food.

swimming and access a large area for swimming in the ocean.

Nothing unique about it! Staff was soso good! Free internet was a joke none available only on certain times and it will immediately go down! Pool tables were a true disgrace... broken pool Sticks and pool tables were in very bad condition! Rooms are outdated and old, unlike what they Showed on web page! Upon arrival checking in was escorted to my room Which had to be changed due to fact that previous Guest had belongings still in locked security box! First they said they had no other rooms available and that they would call me back to which they did not... I left room and went back to check in Desk and at that time they afforded me another room! Wasn’t happy at all with front check in staff at all... will definitely not return to this hotel! Dinning buffet lounge area

This was my second time to this hotel. It lacks some things that can easily be fixed. Place to put your luggage and clothes in the room, add hooks to the back of door. Update the safe and not charge for it. The maid service and entertainment service was truly amazing. The young workers work hard, Juan Carlos and Carlos Santana for one, the waiters in the dining room were great. Food could be improved as well as the liquor they use. They keep you busy constantly, but should also have a place to get coffee and snacks when buffets are closed. I was upgraded but it didn't come with any perks that I was told about. In all my mom and 4 nieces had great weather and a great time. This was my 4th visit to Puerto Plata and I have been to Punta Cana at least 10 times in the past.

Great food, beautiful beach, friendly and helpful staff!

I had an amazing time escaping the cold into paradise!

Love that there are two pools and easy beach access. Food was decent, but repetitive after a few days. We didn’t book our dinner reservations the first day, so we were out of luck the 2nd night and buffet-ed again. A popular spot, but certainly never felt crowded - could always find a spot by the pool easily!

Nice close to the beach-- dining staff- buffet area greeted you but to get a soda or coffee when wanted was near impossible- several meals were without water or soda. They only addressed those getting liquor. Food was fair- nothing special. Had to go to the bar for drinks outside the dining area. Room was nice but only beer, water, and soda in the fridge. you have to pay an extra $40 per person per day for a working safe in your room, liquor in fridge or to go to their other restaurants. Pools were nice but impossible to get a towel in the afternoon. When on the beach, you were hounded with panhandlers --non stop--many didn't take a polite no thank you- The sites around the hotel were absolutely fabulous-

Outdated facilities. Food is ok; selection of alcohol is minimal. Definitely understaffed. It's very difficult to get something to drink during meals...

Very comfortable atmosphere. Great place to relax. Beautiful beach.

Very nice. Not too big. Everything easy to reach. Perfect for senior citizens. The bathroom water was slow and weak stteam. Hot water was only slightly warn. (Not comfortable for showering) This the reason I only gave the room a 4.

Guest reviews for VH Gran Ventana Beach Resort - All Inclusive

Friends

By Mitzy on Aug 22, 2019

Review comment vhresorts responded on Aug 23, 2019

Thanks for staying with us. We appreciate your feedback!

Everyone

By a verified traveler on Aug 1, 2019

Review comment vhresorts responded on Aug 2, 2019

By a verified traveler on May 27, 2019

Review comment VHResorts responded on May 27, 2019

Families

By Raj, from Ny on May 12, 2019

Review comment VHResorts responded on May 13, 2019

Families Partner Couples

By a verified traveler on May 8, 2019

Review comment VHResorts responded on May 9, 2019

By a verified traveler on May 6, 2019

Review comment VHResorts responded on May 6, 2019

By a verified traveler on Mar 18, 2019

Review comment VHResorts responded on Mar 18, 2019

Thanks for staying with us!

By a verified traveler on Mar 16, 2019

Review comment VHResorts responded on Apr 1, 2019

Thank you for your review of your recent experience at Gran Ventana. We look forward to welcoming you again in the future.

By a verified traveler on Mar 15, 2019

By a verified traveler on Mar 6, 2019

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VH Gran Ventana Beach Resort - All Inclusive

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This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Superior Room

Junior Suite

Superior Room with Premiun Packages

Superior Room with Royal Packages

Guest reviews for VH Gran Ventana Beach Resort - All Inclusive

VH Gran Ventana Beach Resort - All Inclusive

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy