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Recent guest reviews

love going there every year

For a hotel in boca chica this was definitely the best I’ve been to yet. Staff was super warm and welcoming we did somehow lock our stuff in the safe and couldn’t get it open not sure if it was broken or our mistake but they were quick to come help. Definitely 5 stars for a boca chica hotel!

Overall the resort was good.Check in on a Friday was hectic and very slow moving. The food was really good. It’s definitely a family oriented place

The staff was terrific, and aesthetically, the property looks beautiful; however, so much needs to be corrected. The food was awful; one day, I went to get fruit, and fruit flies were all in it! Cats are all over the dining area.The sit-down dinner was nothing to look forward the food tasted like the crap at the buffy. The morning breakfast was stale! We purchased the royal package, and nothing was really royal about it. Spoiled welcome fruit, the airlines delayed our arrival, and instead of getting the whole package we paid for, we were cut short on items we should have received. On the weekend, the locals literally take over the property, and the pool becomes gross, cups, and lord knows what else I saw in the pool. (that was a Saturday) That was the only day dinner was good because it was their traditional food. Being on the beach, the panhandlers come by every 5 seconds, harassing me, I understand this is a means of income for them, but one no is enough and let me relax. The entertainment potential could be so much better; it’s scorched and blah. Being in their country, you should be able to have a dancing area when your music is playing something more lively. My cable did not work not once, nor did my Internet; it was very in-and-out and spotty and never got corrected.When I got there, the hot water wasn’t working until I made them aware, but they did correct it. I will return but definitely not this resort, I will rent and apartment instead.i want my money!

The staff were great, but the beach was dirty and the entertainment not the best.

The staff at this resort are amazing, hard-working, friendly, accommodating, and attentive; that really stood out during our vacation here. The food was fantastic with so many options. The resort was spotless and welcoming. I can’t think of anything negative to say about this resort. We will definitely return!

The staff were absolutely amazing and friendly and for the most part always available to us when we needed things. We did an all-inclusive package with literally every upgrade they had yet we didn't get much of an upgraded room - they had suites and penthouse rooms that don't show up online (so call to ask about that prior to booking) and there were additional charges for things like lobster, specifics alcohols, and etc (all-inclusive with upgrades should be "all-inclusive" and there shouldn't be any up-charge for anything. Otherwise, a great place with good food and great staff!

The service was great, the food was amazing, it wasn’t crowded, everything was perfect!

Staff were really helpful and polite Food was great Love it

Need to do some upgrades to the room. And internet

Had a good time with friends. Staff was very friendly. Very good food.

swimming and access a large area for swimming in the ocean.

Playa Dorado Puerto Plata Puerto Plata

Hotel highlights

  • Free buffet breakfast
  • Free parking
  • Onsite dining
  • Spa

Located in Playa Dorada, VH Gran Ventana Beach Resort - All Inclusive is adjacent to Playa Dorada and within a 5-minute walk of other popular sights like Playa Dorada Golf Course. This 506-room, 4-star property welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 4 restaurants.


Dining

Start your day off right with a free buffet breakfast. Enjoy the pool views at Las Almejas, one of 4 onsite restaurants. For a nice break, mingle with other guests at the free daily manager's reception.


Rooms

Guests can expect WiFi and 42-inch flat-screen TVs with cable channels. Free minibar items, balconies, and ceiling fans are other standard amenities.


Property features

Guests of VH Gran Ventana Beach Resort - All Inclusive have access to a full-service spa, 2 outdoor pools, and a children's pool. There's free parking and an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a gym, a sauna, and WiFi in public areas.

Room options

Superior Room

1 King Bed | 2 Queen Beds | Sleeps 4

Junior Suite

1 King Bed | 2 Queen Beds | Sleeps 4

Superior Room with Premiun Packages

1 King Bed | Sleeps 2

Superior Room with Royal Packages

1 King Bed | Sleeps 2

Guest reviews for VH Gran Ventana Beach Resort - All Inclusive

Everyone (49) Couples (16) Family (13) Other (5) Friends (6)
5
Partner Couples

love going there every year

By on Jan 4, 2023

5
Partner Couples

For a hotel in boca chica this was definitely the best I’ve been to yet. Staff was super warm and welcoming we did somehow lock our stuff in the safe and couldn’t get it open not sure if it was broken or our mistake but they were quick to come help. Definitely 5 stars for a boca chica hotel!

By on Oct 13, 2022

Review comment responded on Oct 13, 2022

Thanks for staying with us. We work hard to make our guests happy and appreciate your excellent feedback!

4
Partner Couples

Overall the resort was good.Check in on a Friday was hectic and very slow moving. The food was really good. It’s definitely a family oriented place

By on Sep 12, 2022

Review comment responded on Sep 14, 2022

Good morning,Thank you for your feedbackHelp us improve our service.Best regards,

2
Partner Couples

The staff was terrific, and aesthetically, the property looks beautiful; however, so much needs to be corrected. The food was awful; one day, I went to get fruit, and fruit flies were all in it! Cats are all over the dining area.The sit-down dinner was nothing to look forward the food tasted like the crap at the buffy. The morning breakfast was stale! We purchased the royal package, and nothing was really royal about it. Spoiled welcome fruit, the airlines delayed our arrival, and instead of getting the whole package we paid for, we were cut short on items we should have received. On the weekend, the locals literally take over the property, and the pool becomes gross, cups, and lord knows what else I saw in the pool. (that was a Saturday) That was the only day dinner was good because it was their traditional food. Being on the beach, the panhandlers come by every 5 seconds, harassing me, I understand this is a means of income for them, but one no is enough and let me relax. The entertainment potential could be so much better; it’s scorched and blah. Being in their country, you should be able to have a dancing area when your music is playing something more lively. My cable did not work not once, nor did my Internet; it was very in-and-out and spotty and never got corrected.When I got there, the hot water wasn’t working until I made them aware, but they did correct it. I will return but definitely not this resort, I will rent and apartment instead.i want my money!

By on Jul 4, 2022

2
Family

The staff were great, but the beach was dirty and the entertainment not the best.

By on Jun 21, 2022

5
Family

The staff at this resort are amazing, hard-working, friendly, accommodating, and attentive; that really stood out during our vacation here. The food was fantastic with so many options. The resort was spotless and welcoming. I can’t think of anything negative to say about this resort. We will definitely return!

By on Apr 23, 2022

4
Family Friends

The staff were absolutely amazing and friendly and for the most part always available to us when we needed things. We did an all-inclusive package with literally every upgrade they had yet we didn't get much of an upgraded room - they had suites and penthouse rooms that don't show up online (so call to ask about that prior to booking) and there were additional charges for things like lobster, specifics alcohols, and etc (all-inclusive with upgrades should be "all-inclusive" and there shouldn't be any up-charge for anything. Otherwise, a great place with good food and great staff!

By on Feb 9, 2022

5
Everyone

By on Mar 19, 2020

5
Everyone

By on Mar 4, 2020

Review comment responded on Mar 4, 2020

Thank you for your review of your recent experience at Gran Ventana. We look forward to welcoming you again in the future.

5
Family Friends Family

The service was great, the food was amazing, it wasn’t crowded, everything was perfect!

By on Nov 25, 2019

Review comment responded on Nov 29, 2019

Thanks for staying with us. We appreciate your feedback!

VH Gran Ventana Beach Resort - All Inclusive

Playa Dorado, Puerto Plata, Puerto Plata 57000
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